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Security report for smoovapp.eu

Allego N.V. · Energy · Netherlands

Low risk. 2 critical or high findings in SSL/TLS and DNS health.

Security score

80/100

Risk levelLow

0–100, higher is better. How it is calculated

Smoov is a digital service provided by Allego N.V., focused on enhancing the electric vehicle (EV) driving experience. The platform offers a comprehensive app that enables users to find charging points, navigate to them, manage payments seamlessly, and monitor charging sessions. Positioned as a user-friendly EV companion, Smoov targets EV drivers primarily in the Netherlands and surrounding regions, leveraging Allego's established charging infrastructure. The website reflects a professional and consistent brand image, with clear calls to action for app downloads and support resources. Technically, the site employs modern web technologies including Bootstrap 4, jQuery, and integrates Google Tag Manager and Cookiebot for analytics and consent management. The use of Sitecore CMS and hosting by TransIP Group BV indicates a robust infrastructure. Security posture is solid with HTTPS enforced and consent mechanisms in place, though some security headers and explicit incident response policies are absent. Overall, the site demonstrates a mature digital presence with good privacy compliance and user experience, supporting Allego's market position in the EV charging sector.

Scanned

NIS2 and GDPR posture

GDPR outside view
83/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

  2. DNS health

    DNS sends visitors and email to the right servers. Misconfigured records can cause outages or let someone redirect your traffic.

    • High

      Unregistered MX Record

      MX record points to unregistered domain: ms22075672.msv1.invalid

      What to do: Remove or fix MX record pointing to unregistered domain

      • RFC 5321 §5.1
      • NIS2 21(2)(i)
      • IR 2024/2690 12.4: Implementing Regulation (EU) 2024/2690, Annex point 12.4: Asset inventory
      • NIST CM-8: NIST SP 800-53 Rev. 5 CM-8: System Component Inventory

Need hands-on remediation? Email guard@offseq.com

Keep watching smoovapp.eu

This scan found 16 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
82
Security headers
85
Email security
70
DNS health
60
Network security
100
GDPR outside view
83
Average
80

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Allego N.V., as the parent company, operates Smoov as a strategic service to complement its EV charging network. The business model revolves around providing a seamless user experience for EV drivers, integrating location services, payment processing, and session management into a single app. This approach reduces friction for users who otherwise manage multiple cards or apps. The target market includes environmentally conscious consumers and fleet operators seeking reliable EV charging solutions. The partnership ecosystem includes app stores (Google Play and Apple App Store) and digital marketing tools like ActiveCampaign. The presence of a newsletter and support channels indicates ongoing customer engagement and retention efforts. The company’s medium size and focus on energy and transportation sectors position it well for growth amid increasing EV adoption.

Security posture

The website exhibits a good security baseline with HTTPS enforced and cookie consent mechanisms implemented via Cookiebot. Google Tag Manager is used responsibly with consent blocking for statistics cookies. However, the absence of explicit security headers such as Content-Security-Policy, X-Frame-Options, and others suggests room for improvement. No direct incident response or security contact information is published, which could hinder rapid response to security issues. No vulnerabilities or exposed sensitive data were detected in the analysis. The site lacks a vulnerability disclosure policy or security.txt file, which are best practices for transparency and security culture. Overall, the security posture is adequate for the business type but could be enhanced with additional policies and headers.

Recommendations

  1. Implement standard security headers (Content-Security-Policy, X-Frame-Options, X-XSS-Protection) to strengthen browser security.
  2. Publish a dedicated security policy and incident response contact information to improve transparency and readiness.
  3. Add a vulnerability disclosure program or security.txt file to encourage responsible reporting of security issues.
  4. Enhance accessibility features to improve compliance and user experience for all users.
  5. Continue monitoring and updating third-party libraries to avoid vulnerabilities and maintain security hygiene.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Allego N.V.
Description
Smoov is an EV companion app by Allego that helps users find charge points, monitor and navigate to them, pay for charging sessions, and view session insights.
Key services
Charge point finder, Navigation to charge points, Payment processing for charging, Session monitoring and insights
Content quality
good
Branding
consistent

Technology

Stack
JavaScript, jQuery, Bootstrap 4, Flickity carousel, Google Tag Manager, Cookiebot
Frameworks
Bootstrap 4
Platforms
Web, Android, iOS
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent mechanism implemented
  • Google Tag Manager used with consent blocking

Analytics and tracking

Services
Google Tag Manager, ActiveCampaign
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Cookiebot, ActiveCampaign (via diffuser-cdn.app-us1.com)
Marketing tools
Cookiebot, ActiveCampaign
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is professionally designed and well-structured.
  2. Clear focus on EV charging services with integrated payment and navigation features.
  3. Uses modern web technologies and consent management.
  4. No exposed sensitive data or security issues detected.
  5. Contact available via form but no direct email or phone numbers found.
  6. Social media presence limited to Facebook link.
  7. No explicit security policy or incident response contacts published.
Technical notes

Notes

The website is built on a modern technology stack including Bootstrap 4 for responsive design, jQuery for DOM manipulation, and Flickity for carousel components. It uses Sitecore CMS, indicating enterprise-grade content management capabilities. Hosting is provided by TransIP Group BV, a reputable registrar and hosting provider. Performance is moderate with optimized CSS and JavaScript assets loaded from a CDN. Mobile optimization is good, with responsive layouts and mobile-first design principles evident. SEO is supported by proper meta tags and Open Graph data, though no JSON-LD structured data was detected. The site uses Google Tag Manager and Cookiebot for analytics and consent management, reflecting a mature approach to data collection and privacy compliance. Technical debt appears low, but some improvements in accessibility and security headers could enhance the overall technical quality.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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