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Security report for sma-service.com

SMA · Energy · N/a

Low risk. 2 critical or high findings in GDPR outside view and SSL/TLS.

Security score

83/100

Risk levelLow

0–100, higher is better. How it is calculated

SMA operates an online service center primarily focused on energy-related products and services. The website is built on Salesforce Community Cloud, integrating multiple payment providers and analytics tools, reflecting a mature digital infrastructure. The technical setup includes strong security measures such as a strict Content-Security-Policy and HTTPS enforcement, alongside user privacy mechanisms like OneTrust cookie consent. However, the absence of visible privacy policy and terms of service pages, as well as missing WHOIS registrant data, slightly detracts from the overall trustworthiness. The site is accessible without WAF or security challenges, indicating stable availability.

Scanned

NIS2 and GDPR posture

GDPR outside view
73/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

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Keep watching sma-service.com

This scan found 15 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
75
Email security
85
DNS health
85
Network security
100
GDPR outside view
73
Average
83

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention sma-service.com, from OffSeq Breach.

Total records
1,347
Employees
0
Customers
1,347
Third parties
0
Weak passwords
8%

4 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for sma-service.com.

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Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

SMA positions itself as a significant player in the energy sector, offering customer support and service management through its online portal. The business model revolves around servicing customers and partners with product registration and support functionalities. Integration with major payment gateways and compliance tools suggests a focus on seamless user experience and regulatory adherence. The lack of explicit company contact details and WHOIS data may indicate privacy protection or a new domain registration, which should be monitored for legitimacy. The website's consistent branding and professional design support a credible market presence.

Security posture

The website demonstrates a solid security posture with HTTPS, a comprehensive Content-Security-Policy, and bot protection via Google reCAPTCHA. The use of trusted third-party services for payments and analytics further enhances security. However, the absence of additional security headers such as X-Frame-Options and Strict-Transport-Security is a minor gap. No vulnerabilities or exposed sensitive data were detected in the analyzed content. Privacy compliance is partially addressed through cookie consent, but the missing privacy policy and terms of service pages represent compliance gaps. Incident response and security policy information are not publicly available, limiting transparency.

Recommendations

  1. Publish a clear and comprehensive privacy policy and terms of service accessible from the main site.
  2. Add additional security headers including X-Frame-Options, X-XSS-Protection, and Strict-Transport-Security.
  3. Enhance accessibility features to improve compliance and user experience.
  4. Provide visible and verified company contact information to improve business credibility.
  5. Implement and publish a vulnerability disclosure policy or security.txt file to foster transparency.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
SMA
Description
SMA is a company operating in the energy sector providing online service center functionalities likely related to energy products or services.
Key services
Online service center, Customer support, Product registration and management
Content quality
good
Branding
consistent

Technology

Stack
Salesforce, OneTrust, Google Tag Manager, Stripe, PayPal, Adyen, Google reCAPTCHA
Frameworks
Salesforce Lightning, SLDS (Salesforce Lightning Design System)
Platforms
Salesforce Community Cloud
Performance
moderate
Mobile
good
Accessibility
basic
SEO
basic

Security

Observed score
85/100
Good practices seen
  • Strict Content-Security-Policy with multiple trusted domains
  • Use of HTTPS
  • Use of reCAPTCHA for bot protection
  • Cookie consent mechanism implemented

Analytics and tracking

Services
Google Analytics, Google Tag Manager, DoubleClick
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
DoubleClick
Marketing tools
Whatfix
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a Salesforce Community Cloud based service portal for SMA energy services.
  2. No WHOIS data available, domain may be new or privacy protected.
  3. Good security practices with CSP and HTTPS.
  4. Cookie consent implemented via OneTrust.
  5. No visible privacy policy or terms of service links found in the provided content.
  6. No explicit contact emails or phone numbers found in the HTML content.
  7. Multiple trusted third-party integrations for payments and analytics.
  8. No WAF or blocking detected; site content fully accessible.
  9. Content is safe and appropriate for general audiences.
Technical notes

Notes

The website leverages Salesforce Community Cloud with Salesforce Lightning Design System, integrating payment gateways like Stripe, PayPal, and Adyen, and analytics tools such as Google Analytics and Google Tag Manager. The Content-Security-Policy is well-defined, restricting resources to trusted domains. Performance is moderate, with good mobile optimization and basic accessibility. The site uses modern JavaScript libraries and frameworks consistent with enterprise-grade cloud applications. Technical debt appears low, but SEO optimization and metadata completeness could be improved. Hosting is likely on Salesforce's cloud infrastructure, ensuring reliability and scalability.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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