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Security report for simplyhealth.co.uk

Simplyhealth · Healthcare · United Kingdom

Low risk. 3 critical or high findings in Security headers and GDPR outside view.

Security score

76/100

Risk levelLow

0–100, higher is better. How it is calculated

Simplyhealth is a well-established UK healthcare provider offering flexible health and dental plans, including online GP services and counselling. With over 1 million customers and a history spanning more than 150 years, the company positions itself as a trusted and socially responsible health cover provider. The website reflects a mature digital presence with modern technologies, strong content quality, and clear navigation tailored for individuals and families seeking affordable healthcare solutions. The integration of customer reviews and B Corporation certification enhances trust and credibility. Technically, the site leverages Next.js and React frameworks, supported by a robust analytics and marketing stack including Google Tag Manager, Facebook Pixel, and Microsoft Clarity. The site is mobile-optimized, fast-loading, and SEO-friendly, indicating a high level of digital maturity. Privacy and cookie policies are comprehensive and compliant with GDPR, supported by a consent mechanism. Security posture is strong with HTTPS enforced, appropriate security headers, and no visible vulnerabilities or exposed sensitive data. However, the absence of a dedicated security policy or incident response information suggests room for improvement in transparency and readiness. Overall, the site demonstrates a high level of professionalism and trustworthiness, suitable for its healthcare market segment.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching simplyhealth.co.uk

This scan found 18 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
100
Security headers
35
Email security
70
DNS health
85
Network security
100
GDPR outside view
68
Average
76

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Simplyhealth operates in the UK healthcare sector, focusing on health and dental insurance plans with additional services like online GP consultations and member rewards. The business model centers on providing accessible and affordable healthcare coverage, supported by a digital platform that facilitates claims and member engagement. The company benefits from a long-standing market presence and a strong brand reputation, reinforced by social responsibility credentials such as B Corporation certification. Its target audience includes individuals, families, and businesses seeking flexible health cover solutions. The website's content and structure indicate a customer-centric approach with clear calls to action and educational resources, supporting customer acquisition and retention. Partnerships and social media presence further extend its market reach and engagement.

Security posture

The website exhibits a mature security posture with enforced HTTPS, comprehensive security headers, and no detected vulnerabilities in the provided content. The use of modern security best practices such as Content Security Policy and Referrer Policy headers enhances protection against common web threats. However, the lack of a publicly available security policy or incident response contact details limits transparency and may impact user trust in security incident handling. No evidence of exposed credentials, malware, or phishing indicators was found. Privacy compliance is strong, with GDPR-aligned policies and cookie consent mechanisms in place. Overall, the security maturity is high but could be improved by publishing dedicated security and incident response information.

Recommendations

  1. Publish a dedicated security policy page outlining security practices and commitments.
  2. Provide clear incident response contact channels such as security@ or abuse@ email addresses.
  3. Implement and publish a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
  4. Enhance transparency around data retention policies related to analytics and tracking.
  5. Regularly review and update third-party scripts and tracking tools to minimize privacy risks.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Simplyhealth
Description
Simplyhealth offers health cover on flexible terms including online GP appointments 24/7, counselling, and help with treatment costs such as optical and dental care.
Key services
Health plans, Dental plans, Online GP services, Counselling, Claims management, Member rewards and discounts
Content quality
excellent
Branding
consistent

Technology

Stack
React, Next.js, Google Tag Manager, Google Analytics, Facebook Pixel, Microsoft Clarity, LinkedIn Insight Tag, Trustpilot Widget, OneTrust Cookie Consent
Frameworks
Next.js
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Use of CSP headers
  • No exposed sensitive data in HTML
  • Secure external scripts loaded asynchronously

Analytics and tracking

Services
Google Analytics, Microsoft Clarity, LinkedIn Insight Tag, Facebook Pixel
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Google DoubleClick, Bing Ads
Tracking pixels
Facebook Pixel, LinkedIn Insight Tag, Microsoft Clarity
Marketing tools
OneTrust Cookie Consent
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is professionally designed and well-structured.
  2. Strong focus on health and dental plans with clear calls to action.
  3. Extensive use of modern web technologies and analytics.
  4. Good privacy and cookie compliance with consent mechanisms.
  5. No visible security issues or vulnerabilities in the HTML content.
  6. Active social media presence with official accounts linked.
  7. Trustpilot reviews embedded showing positive customer feedback.
  8. B Corporation certification prominently displayed indicating social responsibility.
Technical notes

Notes

The website is built using Next.js and React, indicating a modern and scalable front-end architecture. It integrates multiple analytics and marketing tools including Google Tag Manager, Google Analytics, Facebook Pixel, Microsoft Clarity, and LinkedIn Insight Tag, enabling comprehensive user behavior tracking and marketing optimization. The CMS used is Storyblok, a headless CMS that supports flexible content management. The site is optimized for mobile devices, fast loading, and SEO-friendly with proper meta tags and structured data. No technical debt or deprecated technologies were detected. Hosting provider details are not explicitly available. Overall, the technical infrastructure supports a robust, performant, and user-friendly digital experience.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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