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Security report for servsuccess.com

National Restaurant Association Educational Foundation · Hospitality · United States

Medium risk. 5 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

68/100

Risk levelMedium

0–100, higher is better. How it is calculated

ServSuccess is a comprehensive restaurant industry training and certification platform operated under the National Restaurant Association Educational Foundation. It offers career development opportunities through online courses and professional certifications tailored for restaurant workers, operators, and educators. The website positions itself as a leading solution in the hospitality sector with strong industry partnerships and recognized certifications. Technically, the site uses modern web technologies including Kentico CMS, Bootstrap, and integrates marketing and analytics tools such as Marketo and Google Analytics. The site is mobile optimized and provides a professional user experience with clear navigation and rich content. Security posture is good with HTTPS enforced and domain transfer protections, though improvements like DNSSEC and explicit security policies could enhance trust. Privacy compliance is well addressed with clear privacy and cookie policies and consent mechanisms. Overall, the website demonstrates high business credibility and trustworthiness with no signs of suspicious or adult content.

Scanned

NIS2 and GDPR posture

GDPR outside view
58/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…
  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching servsuccess.com

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
67
Security headers
35
Email security
70
DNS health
75
Network security
100
GDPR outside view
58
Average
68

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention servsuccess.com, from OffSeq Breach.

Total records
144
Employees
0
Customers
144
Third parties
0
Weak passwords
8%

4 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for servsuccess.com.

Select it in the checkout above.

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

ServSuccess operates in the hospitality sector focusing on workforce training and certification. Its business model revolves around providing online educational content and professional credentialing to restaurant industry professionals. The platform targets individual workers, business operators, and academic institutions, supporting career progression from entry-level to management roles. The company benefits from strong partnerships with the National Restaurant Association and related entities, enhancing its market position. Revenue streams likely include course fees and certification charges. The website's content and branding reflect a mature, large-scale operation with consistent messaging and trust signals such as testimonials and partner logos. The presence of multiple social media channels and marketing integrations indicates active customer engagement and lead generation strategies.

Security posture

The website maintains a solid security baseline with HTTPS enabled and domain status set to clientTransferProhibited, preventing unauthorized domain transfers. However, DNSSEC is not enabled, which is a recommended best practice to protect against DNS spoofing. No explicit security headers like Content-Security-Policy or X-Content-Type-Options were detected in the HTML, suggesting potential areas for enhancement. There is no published security policy or incident response contact information, which could be improved to demonstrate transparency and readiness. The site uses secure form validation for chat inputs and does not expose sensitive data in the HTML. Overall, the security posture is good but could be strengthened with additional measures and disclosures.

Recommendations

  1. Enable DNSSEC on the domain to enhance DNS security and prevent spoofing attacks.
  2. Publish a clear security policy and incident response contact information on the website.
  3. Implement and explicitly declare security headers such as Content-Security-Policy and X-Content-Type-Options.
  4. Add a vulnerability disclosure program or security.txt file to facilitate responsible reporting.
  5. Continue monitoring and updating third-party libraries and scripts to avoid vulnerabilities.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
National Restaurant Association Educational Foundation
Description
ServSuccess offers restaurant industry training and certification courses that drive career development opportunities for workers at all levels. It provides online courses, skill and role-specific learning suites, and industry-recognized certifications to support restaurant and hospitality workers.
Key services
online training courses, professional certifications, career development support
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, jQuery, Bootstrap, Google Analytics, Marketo Munchkin, Genesys Webchat
Frameworks
Kentico CMS
Platforms
Web, Online Learning Platform
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS enforced
  • clientTransferProhibited domain status
  • secure form validation on chat inputs

Analytics and tracking

Services
Google Analytics, Marketo Munchkin
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Marketo Munchkin
Marketing tools
Marketo, Genesys Webchat
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is professionally designed with clear navigation and comprehensive content.
  2. Strong branding and trust signals including testimonials and industry certifications.
  3. Use of modern marketing and analytics tools such as Marketo and Google Analytics.
  4. No signs of adult or questionable content; suitable for general audiences.
  5. Security posture is good but could be improved with DNSSEC and explicit security policies.
  6. No exposed sensitive data or obvious vulnerabilities detected in the HTML content.
  7. WHOIS data supports legitimacy and consistent business presence.
Technical notes

Notes

The website is built on the Kentico CMS platform, leveraging Bootstrap for responsive design and jQuery for client-side scripting. It integrates multiple marketing and analytics tools including Google Analytics, Google Tag Manager, and Marketo Munchkin for user tracking and campaign management. The site uses Genesys Webchat for live customer support. Performance is moderate with asynchronous loading of scripts and CDN usage for fonts and icons. Mobile optimization is good with responsive navigation and layout. Accessibility features are basic but present. SEO is supported by meta tags and canonical links. The site does not appear to have major technical debt but could benefit from enhanced security headers and DNSSEC implementation.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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