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Security report for reserveahotel.co.uk

Reserve A Hotel Ltd · Hospitality · United Kingdom

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

63/100

Risk levelMedium

0–100, higher is better. How it is calculated

Reserve A Hotel Ltd is a UK-based bespoke luxury hotel curator specializing in personalized travel experiences worldwide. The company offers exclusive access to elite hotels and tailored services for families, couples, honeymooners, and beach holidays. Their market position is that of a niche luxury hospitality service with established partnerships and IATA accreditation, enhancing their credibility. The website is professionally designed using WordPress with modern plugins and themes, providing a good user experience and mobile optimization. However, some SEO and accessibility features are basic and could be improved. Security posture is adequate with HTTPS enforced but lacks advanced security headers and published security policies. Privacy compliance is limited, with no cookie consent mechanism or GDPR indicators visible. Overall, the business credibility is high due to clear contact information, physical address, and trust signals such as IATA accreditation and partner logos.

Scanned

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching reserveahotel.co.uk

This scan found 28 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
15
Email security
70
DNS health
65
Network security
100
GDPR outside view
53
Average
63

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The company operates in the hospitality sector, targeting luxury travelers seeking bespoke hotel experiences. Their business model revolves around personalized concierge services and exclusive hotel partnerships, providing privileged rates and upgrades. The website content and structure indicate a small-sized enterprise founded in 2015, with a focus on quality over scale. The partnership ecosystem includes renowned luxury hotel groups and a UK-based digital agency (wearelandmark.co.uk). Growth indicators include a professional online presence and active social media channels. Revenue streams likely derive from commissions or service fees on luxury hotel bookings.

Security posture

The website demonstrates a moderate security maturity level with HTTPS enabled and no visible sensitive data exposure. However, the absence of key security headers such as Content-Security-Policy and HSTS reduces the overall security posture. There is no published security policy or incident response contact, which limits transparency and readiness for security incidents. The WordPress platform and plugins used are common but require regular updates to mitigate vulnerabilities. Privacy compliance gaps exist, notably the lack of cookie consent and GDPR indicators. The business should enhance its security culture by publishing policies and implementing recommended headers.

Recommendations

  1. Implement comprehensive security headers including CSP, HSTS, X-Frame-Options, and X-XSS-Protection.
  2. Add a cookie consent banner and update privacy policy to reflect GDPR compliance.
  3. Publish a dedicated security policy and incident response contact information on the website.
  4. Regularly audit and update WordPress plugins and themes to mitigate vulnerabilities.
  5. Enhance accessibility features to improve compliance and user experience.

Contact details published on the site

Addresses
Legal name
Reserve A Hotel Ltd
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Reserve A Hotel Ltd
Description
Reserve A Hotel is a bespoke luxury hotel curator offering personalised service to find luxury worldwide hotels. They focus on creating unforgettable travel memories with exclusive partnerships and privileged access to elite hotels.
Key services
Luxury hotel bookings, Personalised bespoke travel service, Exclusive access to elite hotel rates and upgrades, Family, couples, honeymoon, beach holiday, and worldwide destination packages
Content quality
good
Branding
consistent

Technology

Stack
WordPress, WPBakery Page Builder, jQuery, Flickity Carousel, CarouFredSel Carousel, Select2, Font Awesome, Google Fonts, Typekit Fonts
Frameworks
Genesis Blocks, Salient Theme
Platforms
WordPress
Performance
moderate
Mobile
good
Accessibility
basic
SEO
basic

Security

Observed score
70/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of standard security plugins (implied by WordPress ecosystem)

Analytics and tracking

Tracking level
minimal
Privacy practices
poor

Advertising

Transparency
poor

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
basic
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is professionally designed with a focus on bespoke luxury hotel services.
  2. Clear contact information including phone, email, and physical address provided.
  3. No cookie consent or privacy compliance banners detected.
  4. No explicit security policies or incident response information published.
  5. Use of modern WordPress theme and plugins but lacks some advanced security headers.
  6. Social media presence on Instagram and Facebook linked.
  7. IATA accreditation displayed, enhancing trust.
  8. No advertising or tracking scripts detected in provided HTML.
Technical notes

Notes

The website is built on WordPress using the Salient theme and WPBakery Page Builder, leveraging modern JavaScript libraries such as jQuery, Flickity, and CarouFredSel for UI components. Fonts are loaded from Google Fonts and Adobe Typekit, ensuring good typography. The site is mobile optimized with responsive design and uses lazy loading for images to improve performance. However, no advanced SEO structured data (JSON-LD) or Open Graph tags were detected in the provided HTML, which could be improved for better search engine visibility. Hosting provider details are not explicit. Performance is moderate, with potential for optimization in loading speed and SEO metadata.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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