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Security report for relaypay.io

RelayPay · Finance · Australia

Low risk. 3 critical or high findings in GDPR outside view and SSL/TLS.

Security score

78/100

Risk levelLow

0–100, higher is better. How it is calculated

RelayPay is an Australian-based cryptocurrency payment platform that enables individuals and businesses to buy, sell, and spend cryptocurrencies including Bitcoin. The company positions itself as an award-winning service with regulatory compliance as an Authorised Representative under an Australian Financial Services License. The platform offers a variety of services such as bank transfers, bill payments, gift card purchases, and travel bookings using crypto, targeting both personal users and businesses. The website demonstrates a professional and modern digital presence with clear navigation and comprehensive content tailored to the Australian crypto market. Technically, the site is built on Webflow with integrations for analytics, marketing, and customer engagement tools such as Google Analytics, Facebook Pixel, Hotjar, and Zoho SalesIQ. Security posture is strong with HTTPS, modern security headers, and CAPTCHA protections, although explicit security policies and incident response details are not published. Privacy and cookie policies are present with consent mechanisms, indicating good privacy compliance. Overall, the domain appears legitimate and trustworthy despite the absence of public WHOIS data, likely due to privacy protection common in financial services. Strategic recommendations include publishing detailed security policies and incident response contacts to enhance trust and compliance.

Scanned

NIS2 and GDPR posture

GDPR outside view
58/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching relaypay.io

This scan found 17 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
70
Email security
80
DNS health
85
Network security
100
GDPR outside view
58
Average
78

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

RelayPay operates in the finance and technology sectors, focusing on cryptocurrency payment solutions within Australia. Its business model revolves around facilitating crypto transactions for both consumers and merchants, including payment acceptance, crypto purchases, and spending options. The company leverages partnerships such as with wentravel.com to expand service offerings into travel bookings. The presence of an Australian Financial Services License representation and multiple industry awards positions RelayPay as a credible player in the Australian crypto payments market. The platform targets crypto users seeking convenient ways to transact and businesses looking to accept crypto payments with AUD settlement. The website's content quality, trust signals, and regulatory compliance suggest a mature business with growth potential. However, the lack of direct contact emails or phone numbers may limit immediate customer engagement. The marketing ecosystem includes advanced tracking and retargeting tools, supporting customer acquisition and retention strategies.

Security posture

The website demonstrates a mature security posture with enforced HTTPS, comprehensive security headers, and CAPTCHA integration to mitigate automated abuse. No exposed sensitive data or vulnerable libraries were detected in the HTML content. However, the absence of a published security policy, incident response plan, or vulnerability disclosure mechanism represents a gap in transparency and readiness. No direct security contact channels such as security@ or abuse@ emails were found, which could hinder timely incident reporting and response. Privacy policies and cookie consent mechanisms are implemented, supporting GDPR compliance. Overall, the security maturity is good but could be improved by formalizing and publishing security governance documents and contact points. This would enhance user trust and regulatory compliance, especially given the financial nature of the services.

Recommendations

  1. Publish a dedicated security policy and incident response plan on the website.
  2. Implement and publicize a vulnerability disclosure program or security.txt file.
  3. Provide direct security contact emails (e.g., security@relaypay.io) for incident reporting.
  4. Enhance transparency around data retention and privacy compliance details.
  5. Maintain and regularly audit third-party scripts and tracking tools to minimize privacy risks.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
RelayPay
Description
Award-winning Australian crypto payments platform enabling users to pay bills, transfer money, buy Bitcoin or gift cards using almost any wallet or exchange.
Key services
Buy Crypto, Spend Crypto (Bank Transfers, Bill Payments, Gift Cards), Accept Crypto Payments for Businesses, Travel bookings with crypto
Content quality
excellent
Branding
consistent

Technology

Stack
Webflow, Google Tag Manager, Google Analytics, Facebook Pixel, Hotjar, Zoho SalesIQ, Trustpilot Widget, Cloudflare Turnstile Captcha
Frameworks
Webflow CMS
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of modern security headers
  • CAPTCHA (Cloudflare Turnstile) implemented
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics, Hotjar
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Twitter Ads, StackAdapt
Tracking pixels
Facebook Pixel, Hotjar
Marketing tools
Zoho SalesIQ
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenge.
  2. WHOIS data is unavailable due to malformed request or privacy protection.
  3. Website uses modern technologies and security best practices.
  4. Strong focus on Australian crypto payment services with regulatory compliance.
  5. Multiple trust indicators including license, awards, and customer reviews.
  6. No exposed sensitive data or obvious vulnerabilities detected.
  7. Contact information is primarily via contact form; no direct emails or phone numbers found.
  8. No explicit security policy or incident response information published.
  9. Good privacy and cookie policy presence with consent mechanisms.
  10. External links mostly to trusted partners and service providers.
Technical notes

Notes

RelayPay's website is built using Webflow CMS, leveraging modern front-end technologies and integrations with multiple third-party services for analytics, marketing, and customer support. The site is hosted on Webflow's CDN infrastructure, ensuring fast load times and global availability. Performance is optimized with asynchronous script loading and responsive design for excellent mobile experience. SEO best practices are followed with proper meta tags, Open Graph data, and structured content. Accessibility features are present but could be further enhanced with ARIA roles and keyboard navigation improvements. The technical stack is modern and well-maintained, supporting the business's digital maturity. Opportunities exist to improve technical documentation around security and privacy to align with industry best practices.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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