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Security report for rategain.com

RateGain · Hospitality · N/a

Medium risk. 5 critical or high findings in Security headers, Email security and 1 other check.

Security score

68/100

Risk levelMedium

0–100, higher is better. How it is calculated

RateGain is a well-established SaaS company specializing in travel and hospitality software solutions, focusing on hotel software for commercial teams to address digital marketing, guest engagement, distribution, direct bookings, and revenue management challenges. The company positions itself as a leading SaaS provider in the hospitality sector with a large-scale operation and a domain age consistent with its business history. The website is built on WordPress with Elementor and integrates multiple marketing and analytics tools, reflecting a mature digital infrastructure. Security posture is good with HTTPS and domain protection statuses, though improvements such as enabling DNSSEC and publishing explicit security and privacy policies are recommended. Overall, the site is professional, trustworthy, and safe for general audiences.

Scanned

NIS2 and GDPR posture

GDPR outside view
100/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • High

      SPF DNS Lookup Limit Exceeded

      SPF record requires 12 DNS lookups (max 10)

      What to do: Reduce includes and mechanisms to stay under limit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching rategain.com

This scan found 23 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
47
Security headers
15
Email security
60
DNS health
85
Network security
100
GDPR outside view
100
Average
68

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

RateGain operates in the hospitality technology sector, targeting hotels, airlines, OTAs, and car rentals with SaaS solutions that enhance revenue management and digital marketing. The business model is subscription-based SaaS, with a strong market position supported by a comprehensive service portfolio. The company leverages a broad ecosystem of marketing and analytics tools to optimize customer engagement and conversion. The absence of explicit privacy and terms documents suggests an area for compliance enhancement. The domain registration data supports the legitimacy and maturity of the business.

Security posture

The website employs HTTPS and domain registration protections, indicating a baseline security posture. However, the lack of DNSSEC and absence of security headers such as CSP, HSTS, and X-Frame-Options represent gaps. No vulnerability disclosure or incident response information is publicly available, which could impact trust and readiness. The extensive use of third-party analytics and marketing scripts increases the attack surface and necessitates robust monitoring and privacy controls. Overall, the security posture is moderate with room for improvement in transparency and technical controls.

Recommendations

  1. Enable DNSSEC to enhance domain name system security.
  2. Publish comprehensive privacy policy and terms of service documents to improve compliance and user trust.
  3. Implement and publicly disclose a security policy and incident response plan.
  4. Add security headers (CSP, HSTS, X-Frame-Options) to harden the website against common web attacks.
  5. Establish a vulnerability disclosure program or security.txt file to encourage responsible reporting.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
RateGain
Description
RateGain is one of the most trusted SaaS company providing hotel software for commercial teams in hotels to solve their digital marketing, guest engagement, distribution, direct bookings and revenue management challenges.
Key services
hotel software, digital marketing solutions, guest engagement, distribution, direct bookings, revenue management
Content quality
good
Branding
consistent

Technology

Stack
WordPress, Elementor, Yoast SEO, Google Analytics, Google Tag Manager, Microsoft Clarity, Facebook Pixel, Bing Ads, Drift Chat, Pardot, Visual Website Optimizer (VWO), Leadfeeder, Dreamdata Analytics, Alexa Certify, OneTrust Cookie Consent, Maze Analytics, Storylane
Frameworks
WordPress, Elementor
Platforms
WordPress CMS
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS enabled
  • Domain status includes clientDeleteProhibited, clientRenewProhibited, clientTransferProhibited, clientUpdateProhibited

Analytics and tracking

Services
Google Analytics, Microsoft Clarity, Leadfeeder, Dreamdata Analytics, Alexa Certify
Tracking level
extensive
Privacy practices
basic

Advertising

Ad networks
Bing Ads, Facebook Ads
Tracking pixels
Facebook Pixel, Microsoft Clarity, Leadfeeder, Dreamdata Analytics, Alexa Certify
Marketing tools
Pardot, Visual Website Optimizer, Drift Chat, Storylane, Maze Analytics
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a professional SaaS provider for hospitality industry.
  2. Extensive use of marketing and analytics tools.
  3. No explicit privacy or terms of service pages found in the analyzed content.
  4. Cookie consent implemented via OneTrust.
  5. No security.txt or vulnerability disclosure found.
  6. Domain is old and well-registered with no privacy protection.
  7. No WAF or blocking mechanisms detected.
  8. Content is safe and business-focused.
Technical notes

Notes

The website is built on a WordPress CMS platform using Elementor page builder and Yoast SEO plugin, indicating a modern and flexible infrastructure. It integrates multiple analytics and marketing technologies including Google Analytics, Microsoft Clarity, Facebook Pixel, Pardot, and others, reflecting a data-driven approach. Hosting DNS is managed via Oracle Cloud nameservers. Performance is moderate with good mobile optimization and SEO practices. However, the site could benefit from enhanced accessibility features and improved security headers. The technical stack is mature but requires ongoing maintenance to mitigate risks from third-party scripts and ensure compliance.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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