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Security report for pullmanauckland.co.nz

Pullman Auckland hotel & Apartments · Hospitality · New Zealand

Medium risk. 9 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

62/100

Risk levelMedium

0–100, higher is better. How it is calculated

Pullman Auckland hotel & Apartments is a premium 5-star luxury hotel located in the heart of Auckland CBD, New Zealand. The business offers a comprehensive range of hospitality services including luxury rooms, serviced apartments, dining, spa, event spaces, and wedding packages. It is part of the Accor group, leveraging strong brand recognition and a global hospitality network. The website reflects a mature digital presence with professional design, clear navigation, and integrated booking capabilities. Technically, the site is built on WordPress with modern JavaScript libraries and tracking tools, ensuring a good user experience and mobile optimization. Security posture is solid with HTTPS and cookie consent mechanisms, though some security headers and policies could be improved. The absence of public WHOIS data suggests privacy protection, which is common and justified for this business type. Overall, the site demonstrates high business credibility and trustworthiness with strong customer engagement through social media and review platforms.

Scanned

NIS2 and GDPR posture

GDPR outside view
50/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

9 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching pullmanauckland.co.nz

This scan found 24 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
42
Security headers
25
Email security
85
DNS health
70
Network security
100
GDPR outside view
50
Average
62

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The hotel targets both business and leisure travelers seeking luxury accommodation in Auckland. Its business model focuses on premium hospitality services with revenue streams from room bookings, dining, spa treatments, events, and gift vouchers. The market position is strong as a large, well-established luxury hotel with 321 rooms and suites, supported by Accor's global brand. The company maintains active partnerships with platforms like TripAdvisor and uses advanced marketing and analytics tools to optimize customer engagement. Growth indicators include a comprehensive website with multilingual support and integration with Accor loyalty programs. The partnership ecosystem includes Accor, D-Edge for booking and cookie management, and major social media platforms for marketing.

Security posture

The website employs HTTPS with a valid SSL certificate and uses cookie consent management compliant with GDPR principles. Tracking and analytics are implemented via Google Analytics, Facebook Pixel, and TripAdvisor, with user consent mechanisms in place. However, the site lacks explicit security policies, incident response contacts, and vulnerability disclosure information. Security headers such as Content-Security-Policy and X-Frame-Options are not detected, which could enhance protection against common web attacks. No vulnerabilities or exposed sensitive data were found in the HTML content. The security score is good but could be improved by publishing security policies and implementing additional HTTP security headers.

Recommendations

  1. Implement comprehensive HTTP security headers including Content-Security-Policy, X-Content-Type-Options, and X-Frame-Options.
  2. Publish a clear security policy and incident response contact information on the website.
  3. Add a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
  4. Regularly audit and update third-party scripts and plugins to mitigate potential vulnerabilities.
  5. Enhance accessibility features to meet WCAG standards and improve user inclusivity.

Contact details published on the site

Addresses
Legal name
Pullman Auckland hotel & Apartments
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Pullman Auckland hotel & Apartments
Description
The 300-room, luxury 5-star hotel, recognised for consistently cordial and professional service, distinguishes itself with the perfect balance of business and play.
Key services
Luxury rooms and apartments, Dining and bar services, Spa and fitness facilities, Meetings and events spaces, Wedding packages, Gift vouchers
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress, jQuery, Google Analytics, Google Tag Manager, Facebook Pixel, YouTube API, D-Edge Macaron CMP (cookie consent management), Accor Booking plugin
Platforms
WordPress CMS
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent management implemented
  • No exposed sensitive data in HTML
  • Use of secure external scripts

Analytics and tracking

Services
Google Analytics, Google Tag Manager, TripAdvisor Analytics, YouTube Analytics
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Doubleclick
Tracking pixels
Facebook Pixel, TripAdvisor tracking
Marketing tools
D-Edge Accor Platform tracking
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is a professionally designed luxury hotel site with comprehensive content.
  2. Strong integration with Accor brand and booking systems.
  3. Cookie consent and privacy mechanisms are implemented.
  4. No WHOIS data publicly available, likely due to privacy protection.
  5. No explicit security policy or incident response information published.
  6. Multiple social media channels actively linked.
  7. Use of multiple analytics and marketing tracking tools.
  8. No signs of malicious or suspicious content.
Technical notes

Notes

The website is built on WordPress CMS, utilizing jQuery and several plugins for booking, event tracking, and cookie consent management. It integrates Google Analytics, Google Tag Manager, Facebook Pixel, and YouTube API for analytics and marketing. The site loads multiple external scripts from trusted CDNs and partners, ensuring functionality and performance. The design is responsive and optimized for mobile devices. Performance is moderate with some room for improvement in loading speed. SEO is well addressed with meta tags, Open Graph, and JSON-LD structured data. Accessibility is basic but could be enhanced. The technical infrastructure supports a professional hospitality business with modern digital marketing and analytics capabilities.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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