Protel Systems s.r.o. operates a professional hotel management software platform targeting Czech and Slovak hospitality businesses. The website presents a comprehensive suite of hotel management tools including PMS, online check-in/out, payment solutions, and housekeeping management, positioning itself as a trusted and established player in the regional market. The site is well-designed, mobile-optimized, and includes multiple customer testimonials and certifications, enhancing its credibility.
Technically, the website leverages modern technologies such as Google Tag Manager, reCAPTCHA v3, and Cookiebot for privacy compliance, built on the Solidpixels CMS platform. The site demonstrates good SEO and accessibility practices, with fast loading and responsive design. Security measures include HTTPS enforcement, security headers, and spam protection on forms, though explicit security policies and incident response contacts are absent.
The security posture is solid with no visible vulnerabilities or exposed sensitive data. Privacy compliance is strong with clear cookie consent and a detailed privacy policy. However, the absence of WHOIS registration data raises concerns about domain legitimacy and ownership transparency, which impacts overall trust.
Overall, the website is professional and trustworthy from a business and technical perspective but would benefit from improved transparency in domain registration and explicit security governance documentation.
Scanned ·
NIS2 and GDPR posture
GDPR outside view
40/ 100 · High
Checks completed
7of 7
NIS2 Art. 21(2)
a(a) Risk analysis and security policies: Not visible from outside
b(b) Incident handling: One indicator
c(c) Business continuity, backups and crisis management: Not visible from outside
d(d) Supply chain security: Not visible from outside
e(e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
f(f) Assessing the effectiveness of security measures: Not visible from outside
g(g) Cyber hygiene and security training: Not visible from outside
h(h) Cryptography and encryption: Partly checked
i(i) HR security, access control and asset management: One indicator
j(j) Multi-factor authentication and secured communications: Not visible from outside
Partly checked
One indicator
Not visible from outside
This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.
GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.
Priority findings
7 findings rated critical or high. Fix these first.
GDPR outside view
These are the privacy signals visitors and data protection authorities look for under GDPR.
Critical
EU business without adequate privacy measures
EU businesses are subject to strict GDPR requirements
What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures
High
No Privacy Policy found
GDPR requires a clear and accessible privacy policy
What to do: Add a comprehensive privacy policy page and link to it prominently
Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.
High
Missing X-Frame-Options header
Prevents clickjacking attacks
What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"
This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.
Daily monitoring
Recommended
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TLS certificates and expiry
DNS records
SPF, DKIM and DMARC
Security headers
GDPR and NIS2 posture
Exposed services
Third-party trackers
Security score drift
Email alerts on material changes and an exportable JSON history of every change.
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Results by check
Each check with its score, findings and the evidence it collected.
How this score is calculated
The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.
Counted in this score
SSL/TLS
52
Security headers
55
Email security
60
DNS health
80
Network security
100
GDPR outside view
40
Average
65
Not counted
NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.
Findings that cap the score at 49
Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.
The certificate is not trusted by browsers
The website is not served over HTTPS
A database, remote desktop, file-sharing or Telnet service is reachable from the internet
The page loads a script from a compromised source
The domain registration has expired
SPF authorises every server to send mail as the domain
Partial scans
When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.
Risk levels
Critical0–25
High26–49
Medium50–75
Low76–100
Breach exposure
Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.
Dark web exposure
Add-on
Leaked records that mention protelsystems.cz, from OffSeq Breach.
No leaked records found
Breach holds no records for protelsystems.cz right now. New leaks arrive continuously, so monitoring on Breach alerts you if that changes.
Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.
Business context
Business profile
Protel Systems s.r.o. targets the hospitality sector with a B2B SaaS model offering integrated hotel management solutions. Their market positioning is strong within Czech and Slovak hotel industries, supported by certifications like Best Western and endorsements from notable clients. Revenue streams likely include software licensing, support services, and add-on modules. The company maintains a professional online presence with clear branding and multiple contact channels, indicating a mature business operation. Partnerships with Solidpixels CMS and use of Google services reflect a modern digital ecosystem. Growth indicators include active marketing, demo offerings, and continuous content updates. Strategic observations suggest focusing on expanding incident response transparency and domain registration clarity to enhance trust.
Security posture
The website exhibits a mature security posture with HTTPS enforced and multiple security headers implemented. Use of Google reCAPTCHA v3 on forms mitigates spam and abuse risks. Cookie consent mechanisms align with GDPR requirements, indicating good privacy hygiene. No security.txt or vulnerability disclosure policies were found, which limits transparency for security researchers. The absence of incident response contact details is a gap in readiness for security incidents. No outdated or vulnerable libraries were detected in the scripts. Overall, the security posture is strong but could be improved by adding explicit security governance documentation and incident response information.
Recommendations
Publish a dedicated security policy and incident response page to improve transparency and preparedness.
Implement a security.txt file to facilitate vulnerability reporting and responsible disclosure.
Verify and publish domain WHOIS registration details to enhance legitimacy and trust.
Regularly audit third-party scripts and dependencies for vulnerabilities and update as needed.
Enhance Content Security Policy headers to further reduce risk of cross-site scripting and related attacks.
Site observations
Automated reading of the public site. Ratings are indicative.
Business
Company
protel systems s.r.o.
Description
Protel is a globally respected hotel system with full local support, offering advanced features to control entire hotel operations easily and clearly.
Key services
Hotel PMS system, Online check-in/out, Payment solutions, Housekeeping management, Conference management, Web reservations, Digital reception
Content quality
good
Branding
consistent
Technology
Stack
Google Tag Manager, Google reCAPTCHA v3, Cookiebot, Solidpixels CMS, Swiper.js slider
Frameworks
Solidpixels CMS
Performance
moderate
Mobile
good
Accessibility
good
SEO
good
Security
Observed score
85/100
Good practices seen
HTTPS enforced
Use of reCAPTCHA v3 on forms
Cookie consent mechanism
No exposed sensitive data in HTML
Analytics and tracking
Services
Google Analytics, Google Tag Manager
Tracking level
moderate
Privacy practices
good
Advertising
Ad networks
Google Ads (AW)
Marketing tools
Cookiebot
Transparency
good
Site quality
Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high
Key observations
Website is fully accessible with rich content and professional design
Multiple contact methods including phone, email, and forms are present
Strong focus on hotel management software solutions
Use of modern web technologies and analytics
No WHOIS data available, which is unusual and warrants further investigation
Good privacy and cookie compliance with explicit user consent
No visible security policy or incident response information
Technical notes
Notes
The website is built on the Solidpixels CMS platform, utilizing modern front-end technologies including Swiper.js for sliders and Google services for analytics and spam protection. The site is mobile-optimized with responsive design and good accessibility features. Performance is moderate with efficient use of lazy loading and CDN-hosted assets. SEO is well addressed with comprehensive meta tags and Open Graph data. The technical infrastructure appears stable and professionally maintained, though hosting provider details are not explicitly identified. Opportunities exist to improve security header configurations and to document technical and security policies more explicitly.
Standards and sources
Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.
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