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Security report for poolearth.com

Poolearth Limited · Healthcare · United Kingdom

Medium risk. 7 critical or high findings in SSL/TLS, GDPR outside view and 1 other check.

Security score

63/100

Risk levelMedium

0–100, higher is better. How it is calculated

Poolearth Limited operates a group of local pharmacies serving the Plymouth, Torquay, and Newton Abbot areas in the United Kingdom. The company offers a broad range of pharmacy and healthcare services including prescription dispensing, vaccinations, health consultations, and specialized services such as smoking cessation and aesthetics. The website reflects a community-focused business model targeting local residents seeking accessible healthcare services. Technically, the website is built on WordPress using Elementor and related plugins, with a moderate performance profile and good mobile optimization. Security posture is adequate with HTTPS enabled and domain transfer protections in place, though improvements could be made by enabling DNSSEC and adding security headers. Privacy compliance is well addressed with a cookie consent mechanism and GDPR-aligned cookie policy. Overall, the website is professional, trustworthy, and well-aligned with the business's local healthcare mission.

Scanned

NIS2 and GDPR posture

GDPR outside view
50/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

7 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics, Facebook, Google APIs

      What to do: Document all third-party data sharing in your privacy policy

  3. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1

Need hands-on remediation? Email guard@offseq.com

Keep watching poolearth.com

This scan found 24 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
57
Security headers
30
Email security
70
DNS health
70
Network security
100
GDPR outside view
50
Average
63

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Poolearth holds a stable position as a local pharmacy group with a history dating back to 2002. Its business model centers on retail pharmacy services supplemented by health and vaccination offerings, targeting local community members. The company leverages partnerships with NHS and industry associations, enhancing trust and credibility. The website supports appointment bookings via a third-party system and integrates analytics for user behavior insights. While the company does not publicly disclose extensive security or incident response policies, its domain registration and online presence indicate a legitimate and established operation. Growth opportunities may lie in expanding digital services and enhancing security transparency.

Security posture

The website demonstrates a baseline security posture with HTTPS enforced and domain transfer protections active. However, the absence of DNSSEC and HTTP security headers such as Content-Security-Policy or X-Frame-Options represents areas for enhancement. No exposed sensitive data or vulnerable libraries were detected in the provided content. The cookie consent mechanism supports GDPR compliance, but no explicit security policy or incident response contact information is published. Overall, the security maturity is moderate, suitable for the business scale but with room for improvement to meet higher compliance standards and reduce risk.

Recommendations

  1. Enable DNSSEC on the domain to protect against DNS spoofing and improve DNS security.
  2. Implement HTTP security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to mitigate common web vulnerabilities.
  3. Publish a dedicated security policy and provide incident response contact channels to enhance transparency and preparedness.
  4. Add a terms of service page to clarify legal terms and user expectations.
  5. Regularly audit and update third-party plugins and scripts to minimize vulnerabilities and maintain compliance.

Contact details published on the site

Addresses
Legal name
Poolearth Limited
Registration number
3475069
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Poolearth Limited
Description
Poolearth runs a group of local pharmacies in Plymouth and Torquay. They provide a comprehensive range of pharmacy services including prescription medication dispensing, medication counselling, over-the-counter product recommendations, health consultations, vaccinations, and other health services.
Key services
Prescription medication dispensing, Medication counselling, Vaccinations (flu, COVID, travel, etc.), Health consultations, Smoking cessation, Weight loss support, Aesthetics services
Content quality
good
Branding
consistent

Technology

Stack
WordPress, Elementor, JetEngine, jQuery, Font Awesome, Google Tag Manager
Frameworks
Elementor
Platforms
WordPress
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS enabled
  • ClientTransferProhibited domain status
  • Cookie consent banner with GDPR compliance

Analytics and tracking

Services
Google Analytics (via Google Tag Manager)
Tracking level
moderate
Privacy practices
good

Advertising

Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is professionally designed and well-structured.
  2. Content is relevant to local pharmacy and healthcare services.
  3. Cookie consent and GDPR compliance mechanisms are implemented.
  4. No visible security policy or incident response information.
  5. No terms of service page found.
  6. Domain registration is stable and consistent with business claims.
  7. No suspicious or malicious content detected.
  8. Use of modern CMS and plugins with some scope for security header improvements.
Technical notes

Notes

The website is built on a modern WordPress CMS platform using Elementor for page building and JetEngine for dynamic content. It employs jQuery and Font Awesome for UI elements and integrates Google Tag Manager for analytics. Hosting and domain registration are managed by IONOS SE with DNS servers at livedns.co.uk. Performance is moderate with some optimization possible. The site is mobile responsive and SEO optimized with proper meta tags and structured data (JSON-LD). No critical technical debt or deprecated technologies were identified, though enabling DNSSEC and additional security headers would strengthen the technical security posture.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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