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Security report for petcity.lv

PetCity · Retail · Latvia

Medium risk. 5 critical or high findings in Security headers, GDPR outside view and 2 other checks.

Security score

58/100

Risk levelMedium

0–100, higher is better. How it is calculated

PetCity is a leading Latvian retailer specializing in pet products and veterinary services, operating both online and through multiple physical stores and clinics. The website reflects a mature e-commerce platform with a clear focus on pet owners, offering a wide range of products and services including veterinary clinics and loyalty programs. The technical infrastructure is based on Magento with integrations such as Google Tag Manager, Hotjar, and Google Translate, indicating a modern and user-friendly digital presence. Security posture is solid with HTTPS enforced and cookie consent mechanisms in place, though there is room for improvement in explicit security policies and headers. Overall, the website is professional, trustworthy, and well-optimized for its target audience.

Scanned

NIS2 and GDPR posture

GDPR outside view
85/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

  4. Network security

    Services reachable from the internet are the first thing attackers probe. Anything open that does not need to be should be closed.

    • High

      High-Risk Service Exposed: FTP

      Port 21 (FTP) is publicly accessible - FTP - Often unencrypted file transfer

      What to do: Consider restricting access to FTP or implementing strong authentication

      • NIS2 21(2)(e)
      • IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
      • NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
      • NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection

Need hands-on remediation? Email guard@offseq.com

Keep watching petcity.lv

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Security headers
55
Email security
60
DNS health
65
Network security
20
GDPR outside view
85
Average
58

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

PetCity holds a strong market position in Latvia as a comprehensive pet care provider, combining retail and veterinary services. Their business model integrates online sales with physical locations, enhancing customer reach and service quality. The company targets pet owners seeking convenience and expert care, leveraging a loyalty program and extensive product catalog. The website's structured navigation and multilingual support suggest a focus on accessibility and customer experience. Partnerships with known brands and veterinary products reinforce their competitive advantage. Growth potential lies in expanding digital services and enhancing security transparency.

Security posture

The website demonstrates a good security baseline with HTTPS and cookie consent compliance. However, explicit security policies, incident response contacts, and vulnerability disclosure mechanisms are absent, which could be improved to enhance trust and compliance. The use of third-party scripts like Hotjar and Twistoo requires ongoing monitoring to mitigate privacy risks. No critical vulnerabilities or exposed sensitive data were detected in the analysis. Implementing additional security headers and publishing security-related documentation would strengthen the security posture.

Recommendations

  1. Publish a dedicated security policy and incident response page to improve transparency.
  2. Implement and expose a security.txt file to facilitate vulnerability reporting.
  3. Add comprehensive security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options.
  4. Provide clear contact information for data protection officer or privacy inquiries.
  5. Regularly audit and update third-party scripts to minimize privacy and security risks.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
PetCity
Description
PetCity ir labākā izvēle mājdzīvnieku saimniekiem - pie mums atradīsiet visu, kas nepieciešams jūsu dzīvniekam. Mums ir ērts interneta veikals, modernas veterinārās klīnikas un vairāki veikali Rīgā un reģionos.
Key services
Online pet product sales, Veterinary clinics, Physical retail stores
Content quality
good
Branding
consistent

Technology

Stack
Magento, Google Tag Manager, Google Translate, Hotjar, Twistoo, React (implied by react-multi-carousel), LazyLoad
Frameworks
Magento
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced
  • Use of Google Tag Manager with consent
  • Cookie consent mechanism implemented

Analytics and tracking

Services
Google Tag Manager, Hotjar
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Hotjar
Marketing tools
Hotjar, Twistoo
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content
  2. Strong focus on pet products and veterinary services
  3. Good implementation of GDPR cookie consent
  4. Use of modern e-commerce platform Magento
  5. Multiple physical store locations and veterinary clinics
  6. No visible security or privacy policy pages beyond cookie/privacy policy
  7. No explicit terms of service or vulnerability disclosure found
  8. No direct contact emails found in HTML content
  9. Phone numbers clearly labeled and associated with company services
Technical notes

Notes

The website is built on Magento, a robust e-commerce platform, enhanced with modern JavaScript libraries and integrations like React components for UI elements. Performance is moderate with responsive design and lazy loading techniques improving mobile experience. SEO is well addressed with meta tags, Open Graph, and structured data. Accessibility is basic but could be improved with more ARIA attributes and keyboard navigation support. Hosting details are not explicit, but the site uses HTTPS and external services for analytics and marketing. Overall, the technical implementation supports a scalable and user-friendly online retail experience.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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