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Security report for payneinsulation.co.uk

Payne Insulation Ltd · Energy · United Kingdom

High risk. 5 critical or high findings in Security headers, SSL/TLS and 1 other check.

Security score

49/100

Risk levelHigh

0–100, higher is better. How it is calculated

Payne Insulation Ltd is a small, family-run UK business specializing in insulation services including cavity wall, loft, timber frame, and acoustic insulation. Established in 1983, the company serves domestic and commercial clients primarily in Norfolk and surrounding counties. The website reflects a professional and consistent brand with clear service descriptions and contact information. Technically, the site uses modern frameworks like Foundation and includes analytics tools such as Google Analytics and Microsoft Clarity, indicating a moderate level of digital maturity. Security posture is basic with HTTPS implied but lacks advanced security headers and formal security policies. Privacy compliance is addressed through a privacy policy and cookie consent mechanism, demonstrating GDPR awareness. Overall, the site is trustworthy and functional but could improve in security and transparency aspects.

Scanned

NIS2 and GDPR posture

GDPR outside view
83/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

  3. Network security

    Services reachable from the internet are the first thing attackers probe. Anything open that does not need to be should be closed.

    • High

      High-Risk Service Exposed: FTP

      Port 21 (FTP) is publicly accessible - FTP - Often unencrypted file transfer

      What to do: Consider restricting access to FTP or implementing strong authentication

      • NIS2 21(2)(e)
      • IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
      • NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
      • NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection

Need hands-on remediation? Email guard@offseq.com

Keep watching payneinsulation.co.uk

This scan found 27 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
57
Security headers
15
Email security
55
DNS health
65
Network security
20
GDPR outside view
83
Average
49

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The company operates in the energy efficiency sector, focusing on insulation installation for new builds and renovations. Its market position is that of an established local service provider with over 30 years of experience. The business model is service-oriented, targeting homeowners and commercial property owners in specific UK regions. The website does not indicate partnerships or subsidiaries. Revenue streams likely come from direct service contracts. The presence of a privacy policy and cookie consent shows regulatory compliance efforts. The absence of social media links or online forms suggests a traditional business approach with limited digital engagement.

Security posture

The website employs HTTPS and cookie consent but lacks visible security headers such as Content-Security-Policy or Strict-Transport-Security. No incident response or vulnerability disclosure information is provided, which limits transparency in security practices. No forms are present, reducing attack surface but also limiting user interaction. The WHOIS data is unavailable due to a domain naming rules error, which raises minor concerns about domain registration transparency but does not directly impact website security. Overall, the security posture is basic and could benefit from enhancements in headers, policies, and disclosure mechanisms.

Recommendations

  1. Implement standard security headers (CSP, HSTS, X-Frame-Options, X-Content-Type-Options) to improve protection against common web attacks.
  2. Publish a security policy and incident response contact information to increase transparency and preparedness.
  3. Add a security.txt file to facilitate vulnerability reporting and improve security communication.
  4. Regularly audit third-party scripts and libraries for vulnerabilities and update them accordingly.
  5. Clarify domain registration details and ensure WHOIS records are accurate and accessible to improve trust.

Contact details published on the site

Addresses
Legal name
Payne Insulation Ltd
Registration number
04841772
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Payne Insulation Ltd
Description
Payne Insulation Ltd provides high quality insulation services for over 30 years, serving domestic and commercial clients. Services include cavity wall insulation, loft insulation, timber frame insulation, roof insulation, and acoustic insulation using environmentally friendly materials.
Key services
Cavity Wall Insulation, Loft Insulation, Timber Frame Insulation, Roof Insulation, Acoustic Insulation
Content quality
good
Branding
consistent

Technology

Stack
jQuery, Foundation CSS Framework, Google Analytics, Microsoft Clarity, Cookie Consent by OMD Websites, Picturefill (responsive images polyfill)
Frameworks
Foundation
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
65/100
Good practices seen
  • HTTPS enforced (implied by canonical link https)
  • Cookie consent banner implemented

Analytics and tracking

Services
Google Analytics, Microsoft Clarity
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Microsoft Clarity
Marketing tools
Microsoft Clarity
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenge
  2. No forms detected on the website; no data collection via forms
  3. Clear contact phone numbers and physical address provided
  4. Privacy policy and cookie consent implemented indicating GDPR awareness
  5. No social media links found on the website
  6. Use of multiple analytics and tracking scripts including Google Analytics and Microsoft Clarity
  7. No explicit security headers detected in HTML content
  8. WHOIS data unavailable due to domain naming rules error, likely caused by querying 'www' subdomain instead of base domain
  9. Website content is professional, relevant, and consistent with a small family-run insulation business
  10. No evidence of security policy, incident response, or vulnerability disclosure information
Technical notes

Notes

The website uses a modern responsive design framework (Foundation) and includes polyfills for responsive images (Picturefill). It integrates analytics tools (Google Analytics, Microsoft Clarity) and a cookie consent management script from OMD Websites. The site loads multiple asynchronous scripts for tracking and analytics, which may impact performance moderately. Mobile optimization is good, with responsive images and viewport meta tags. Accessibility is basic with no explicit ARIA landmarks or advanced features detected. SEO is supported by meta description, keywords, and canonical link. No CMS or hosting provider information is evident from the HTML. Overall, the technical implementation is solid but could be enhanced with improved accessibility and security configurations.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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