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Security report for opentable.de

OpenTable · Hospitality · Germany

Partial score · DNS & email only

66/100

0–100, higher is better. How it is calculated

OpenTable Germany operates as a leading online restaurant reservation platform, enabling users to discover and book tables at top restaurants across Germany. The website is well localized for the German market, featuring comprehensive restaurant listings, reservation management, and marketing solutions for restaurateurs. The platform targets general consumers seeking convenient dining experiences and restaurants looking to optimize bookings and customer engagement. Technically, the site leverages modern web technologies including React, Apollo GraphQL, and integrates analytics and consent management tools such as Mixpanel and OneTrust. Hosting and CDN services are provided by Akamai, ensuring robust performance and security. Security posture is strong with HTTPS enforcement, security headers, and CSRF protections, though explicit security policies and incident response contacts are not publicly detailed. Overall, the site demonstrates high professionalism, excellent content quality, and good privacy compliance, positioning it as a trustworthy and mature digital service in the hospitality sector.

Scanned

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
6of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

1 finding rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Email security
70
DNS health
70
Network security
100
GDPR outside view
88
Average
66

Not counted

  • Security headers: did not complete in this scan.
  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention opentable.de, from OffSeq Breach.

Total records
1,122
Employees
0
Customers
1,122
Third parties
0
Weak passwords
14%

7 subdomains affected

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Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

OpenTable Germany holds a strong market position as a key player in the hospitality industry, focusing on online restaurant reservations and restaurant management software. Its business model revolves around facilitating seamless diner experiences and providing value-added services to restaurants, including marketing and private dining solutions. The platform benefits from a broad partnership ecosystem and extensive geographic coverage within Germany and internationally. Revenue streams likely include subscription fees from restaurants, commissions on bookings, and marketing services. The company maintains a consistent brand presence and leverages social media channels for customer engagement. Growth indicators include continuous feature enhancements and integration of advanced technologies such as AI-powered concierge services. Strategic observations suggest opportunities to expand security transparency and incident response readiness to further strengthen trust.

Security posture

The website exhibits a mature security posture with enforced HTTPS, comprehensive security headers, and protection against common web vulnerabilities such as CSRF. No exposed sensitive data or vulnerable libraries were detected in the analyzed content. However, the absence of a publicly available security policy or dedicated incident response contact channels represents a compliance gap. GDPR compliance is supported by a detailed privacy policy and cookie consent mechanisms. The use of reputable third-party services for analytics and consent management aligns with best practices. To enhance security maturity, publishing a vulnerability disclosure policy and security.txt file is recommended. Overall, the security culture appears proactive but could benefit from increased transparency and formalized incident response documentation.

Recommendations

  1. Publish a dedicated security policy and incident response page to improve transparency and user trust.
  2. Establish and publicize clear contact channels for reporting security incidents, such as security@ or abuse@ email addresses.
  3. Implement and publish a vulnerability disclosure or security.txt file to encourage responsible reporting of security issues.
  4. Regularly audit and update third-party scripts and libraries to mitigate potential vulnerabilities.
  5. Enhance documentation of data retention policies and privacy compliance measures to align with GDPR and other regulations.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
OpenTable
Description
Hier sind Restaurantreservierungen 24/7 möglich: Finden und reservieren Sie einen Tisch in den besten Restaurants auf OpenTable Deutschland - der Website für Tischreservierungen, die Tausende von deutschen Gästen nutzen, um den perfekten Tisch zu reservieren.
Key services
Restaurant table reservations, Restaurant management software, Restaurant marketing, Private dining solutions
Content quality
excellent
Branding
consistent

Technology

Stack
React (implied by SPA structure and script usage), Apollo GraphQL, Mixpanel analytics, Google Tag Manager, OneTrust (cookie consent), Akamai (CDN and DNS), Google Maps API
Frameworks
React, Apollo GraphQL
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
excellent

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • CSRF token present
  • No visible vulnerable libraries
  • Secure forms with CSRF protection

Analytics and tracking

Services
Mixpanel, Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Adjust
Tracking pixels
Mixpanel
Marketing tools
Mixpanel, Adjust
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Content is professionally presented in German targeting German users.
  3. Strong SEO and localization with multiple hreflang alternate links.
  4. Comprehensive footer with legal, business, social, and partner links.
  5. Use of modern web technologies and analytics tools.
  6. No direct company emails or phone numbers found in HTML; contact via help portal.
  7. No explicit security or incident response policies published.
  8. No visible vulnerabilities or security issues in the HTML content.
Technical notes

Notes

The website is built on a modern technology stack featuring React and Apollo GraphQL, enabling a responsive and dynamic user experience. Hosting via Akamai provides robust CDN capabilities and DNS services, contributing to fast load times and high availability. The site includes comprehensive SEO optimizations, mobile responsiveness, and accessibility features, reflecting a high level of technical maturity. Integration with analytics and marketing tools such as Mixpanel, Google Tag Manager, and Adjust supports data-driven decision-making and user engagement. No technical debt or legacy technology indicators were observed. Opportunities exist to further enhance security transparency and incident response readiness through additional documentation and policies.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 66/100Medium19 findings · partial scanView report
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