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Security report for onlinepsyhulp.be

Healthcare · Belgium

Medium risk. 5 critical or high findings in GDPR outside view and SSL/TLS.

Security score

73/100

Risk levelMedium

0–100, higher is better. How it is calculated

OnlinePsyHulp is a Belgian-based online mental health service platform founded in 2021, specializing in psychological help for adults and youth dealing with depression, anxiety, substance use, and gambling issues. The website targets a niche audience with a focus on accessibility and inclusivity, demonstrated by the inclusion of an accessibility widget and privacy-respecting analytics. However, the site currently lacks critical compliance documents such as privacy and cookie policies, and does not provide explicit contact information, which may impact user trust and regulatory compliance. Technically, the website employs modern JavaScript libraries like jQuery and Matomo for analytics, and is served over HTTPS, ensuring basic security. The site shows moderate performance and good mobile optimization but lacks advanced security headers and comprehensive SEO optimization. The absence of forms on the homepage limits data collection risks but also reduces engagement opportunities. From a security perspective, the site has a basic posture with no detected vulnerabilities or exposed sensitive data. However, the lack of security headers and formal security policies suggests room for improvement. The WHOIS data is transparent and consistent with a small consultancy entity, supporting the legitimacy of the domain and business. Overall, the website is functional and safe but requires enhancements in privacy compliance, contact transparency, and security hardening to improve trust and regulatory adherence.

Scanned

NIS2 and GDPR posture

GDPR outside view
25/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching onlinepsyhulp.be

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
85
Email security
85
DNS health
70
Network security
100
GDPR outside view
25
Average
73

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

OnlinePsyHulp operates in the healthcare sector, providing online psychological support services primarily in Belgium. The business model centers on delivering accessible mental health assistance through digital channels, targeting adults and youth with specialized programs. The company appears to be a small-sized entity founded recently in 2021, with no visible parent or subsidiary relationships. The market positioning is niche, focusing on mental health challenges such as depression, anxiety, and addiction. The lack of visible contact details and compliance documentation may limit growth and partnership opportunities. The use of privacy-focused analytics and accessibility tools indicates a moderate level of digital maturity and user-centric design. Strategic partnerships or expanded service offerings could enhance market presence.

Security posture

The website demonstrates a basic security posture with HTTPS enabled and use of privacy-respecting analytics (Matomo). However, the absence of security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options reduces protection against common web attacks. No forms or input fields on the homepage minimize attack surface but also limit user interaction. There is no evidence of incident response policies or security certifications. The lack of privacy and cookie policies indicates potential GDPR compliance gaps. Overall, the security maturity is low to moderate, with recommendations to implement security headers, formalize privacy compliance, and provide clear contact channels for security incidents.

Recommendations

  1. Implement and publish a comprehensive privacy policy and cookie policy with explicit GDPR compliance statements and consent mechanisms.
  2. Add clear and accessible contact information including emails and phone numbers for general and security-related inquiries.
  3. Configure and deploy essential security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to enhance protection.
  4. Conduct a security audit to identify and remediate any vulnerable libraries or potential security weaknesses.
  5. Enhance website content quality and navigation clarity to improve user experience and trustworthiness.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Description
Online psychische hulpverlening bij depressie, angst, verslaving met apart aanbod voor jongeren
Key services
Online psychological help for depression, Anxiety treatment, Substance use support, Gambling addiction support, Specialized youth programs
Content quality
basic
Branding
consistent

Technology

Stack
jQuery, Matomo Analytics, UserWay Accessibility Widget
Performance
moderate
Mobile
good
Accessibility
good
SEO
basic

Security

Observed score
60/100
Good practices seen
  • HTTPS enabled
  • Use of Matomo for privacy-respecting analytics
  • Accessibility widget included

Analytics and tracking

Services
Matomo
Tracking level
minimal
Privacy practices
poor

Advertising

Tracking pixels
Matomo
Transparency
poor

Site quality

Design
basic
User experience
basic
Content relevance
good
Navigation
good
Professionalism
basic
Trustworthiness
moderate

Key observations

  1. No privacy, cookie, or terms of service policies found on the homepage
  2. No contact emails, phone numbers, or physical addresses explicitly listed
  3. Website uses HTTPS and includes privacy-respecting analytics (Matomo)
  4. Accessibility widget included indicating some focus on inclusivity
  5. No security headers detected in provided data
  6. No forms detected on the homepage to analyze for data collection
  7. Content is in Dutch (nl) and targets Belgian users
  8. Website content is minimal but relevant to mental health services
  9. No social media links or company contact details found in the HTML
Technical notes

Notes

The website uses a simple technology stack including jQuery for DOM manipulation, Matomo for analytics, and UserWay for accessibility compliance. The site is served over HTTPS, indicating basic security. Performance is moderate with no explicit indicators of slow loading or errors. Mobile optimization is good, supported by responsive meta tags and CSS. SEO optimization is basic with minimal meta tags and no structured data like JSON-LD detected. No CMS or hosting provider information is evident from the HTML. The site lacks advanced frameworks or platforms, indicating a lightweight and straightforward implementation. Opportunities exist to modernize the tech stack, improve SEO with structured data, and enhance accessibility further.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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