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Security report for onedoc.ch

OneDoc SA · Healthcare · Switzerland

Low risk. 4 critical or high findings in Security headers, GDPR outside view and 2 other checks.

Security score

80/100

Risk levelLow

0–100, higher is better. How it is calculated

OneDoc SA operates a leading online medical appointment booking platform in Switzerland, enabling patients to find and book appointments with doctors, dentists, and therapists both for in-person visits and teleconsultations. Founded in 2017 and headquartered in Geneva, OneDoc has established a strong market position with subsidiaries covering different Swiss regions. The platform offers a user-friendly experience with mobile app support, SMS reminders, and a comprehensive help center. Technically, the website employs modern web technologies including Google Tag Manager, Google Maps API, and a consent management platform, ensuring good performance and mobile optimization. Security posture is strong, supported by ISO 27001 and DPCO certifications, encrypted data storage in Switzerland, and GDPR-compliant privacy and cookie policies. No critical vulnerabilities or suspicious activities were detected. Overall, OneDoc demonstrates a mature digital infrastructure and trustworthy business operations in the healthcare technology sector.

Scanned

NIS2 and GDPR posture

GDPR outside view
80/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

  4. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching onedoc.ch

This scan found 18 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
65
Email security
75
DNS health
85
Network security
100
GDPR outside view
80
Average
80

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

OneDoc's business model focuses on simplifying healthcare access through digital appointment booking and telehealth services, targeting patients and healthcare professionals in Switzerland. The company leverages regional subsidiaries to cover linguistic and geographic diversity. Revenue likely derives from healthcare professional subscriptions and value-added services such as OneDoc Pro. The platform's competitive advantages include strong privacy and security compliance, extensive practitioner listings, and a seamless user experience. Partnerships and social media presence enhance brand visibility. Growth indicators include recent service expansions like urgent video consultations and a dedicated mobile app. Strategic observations highlight the importance of maintaining data protection certifications and expanding teleconsultation offerings to sustain market leadership.

Security posture

OneDoc exhibits a robust security posture with adherence to recognized standards such as ISO 27001 and DPCO, and compliance with the Swiss Federal Act on Data Protection. The website enforces HTTPS and uses a consent management platform to handle cookies responsibly, avoiding targeting or advertising cookies. Data is encrypted and stored on Swiss servers, reducing jurisdictional risks. However, explicit security headers like Content-Security-Policy and X-Frame-Options are not visibly configured, representing an area for improvement. No public incident response contacts or vulnerability disclosure policies were found, which could enhance transparency and readiness. Overall, the security maturity is high with minor gaps that can be addressed to further strengthen defenses.

Recommendations

  1. Implement and publish explicit security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to mitigate common web attacks.
  2. Establish and publicize a vulnerability disclosure policy or security.txt file to encourage responsible reporting of security issues.
  3. Provide clear incident response contact information (e.g., security@onedoc.ch or abuse@onedoc.ch) to improve transparency and responsiveness.
  4. Regularly audit third-party scripts and libraries to ensure no vulnerable components are included.
  5. Enhance user trust by maintaining up-to-date certifications and prominently displaying them on the website.

Contact details published on the site

Addresses
Legal name
OneDoc SA
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
OneDoc SA
Description
OneDoc is the leading medical appointment booking platform in Switzerland. Patients can search for thousands of Swiss-based healthcare professionals (doctors, dentists, and therapists) and book an office visit or a teleconsultation in just a few clicks 24/7.
Key services
Doctor, dentist, therapist search, Online appointment booking, Teleconsultations, SMS reminders, Mobile app for appointment management
Content quality
excellent
Branding
consistent

Technology

Stack
Google Tag Manager, Google Maps API, Didomi Consent Management Platform, Material Design Components, JavaScript, CSS, HTML5
Frameworks
Material Design Components
Platforms
Web, iOS App, Android App
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • ISO 27001 and DPCO certifications
  • Data encrypted and stored in Switzerland
  • Consent management for cookies
  • No targeting or advertising cookies used

Analytics and tracking

Services
Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Marketing tools
Didomi Consent Management
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website provides comprehensive healthcare appointment booking services in Switzerland.
  2. Strong focus on privacy and data protection with visible certifications and policies.
  3. Good technical implementation with modern technologies and mobile optimization.
  4. No signs of malicious or suspicious activity.
  5. Clear business and contact information with multiple language support.
Technical notes

Notes

The website is built using modern web technologies including Material Design Components, Google Tag Manager, and Google Maps API, ensuring a responsive and interactive user experience. The presence of a consent management platform (Didomi) indicates attention to privacy compliance. The site is mobile-optimized with a dedicated app available on iOS and Android. Performance is moderate, with potential for improvement through optimization of external scripts and assets. No CMS was explicitly detected, suggesting a custom or proprietary platform. Hosting provider details are not disclosed. Technical risks are minimal but could be reduced by implementing additional security headers and formalizing vulnerability management processes.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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