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Security report for norville-opticians.co.uk

Norville Gloucester · Healthcare · United Kingdom

Medium risk. 5 critical or high findings in SSL/TLS, GDPR outside view and 1 other check.

Security score

64/100

Risk levelMedium

0–100, higher is better. How it is calculated

Norville Gloucester is a well-established local optician business serving the Gloucester community with quality eyecare services for over 100 years. The website presents a professional image with clear business information, including physical address and phone contact, and leverages the Wix platform for its digital presence. The site integrates common marketing and analytics tools such as Google Tag Manager and Facebook Pixel, indicating a moderate level of digital maturity. Security posture is generally good with HTTPS enforced, but lacks advanced security headers and formal privacy and cookie policies, which are important for compliance and trust. The WHOIS data for the domain is unavailable due to a registration error, which introduces some uncertainty about domain legitimacy, though the website content and business information appear consistent and trustworthy. Overall, the site is functional and professional but would benefit from enhanced compliance and security measures.

Scanned

NIS2 and GDPR posture

GDPR outside view
58/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

Need hands-on remediation? Email guard@offseq.com

Keep watching norville-opticians.co.uk

This scan found 24 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
57
Security headers
40
Email security
70
DNS health
60
Network security
100
GDPR outside view
58
Average
64

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The business operates in the healthcare sector, specifically optician services, targeting local customers in Gloucester. It has a long-standing market presence, which suggests strong community trust and brand recognition. The business model focuses on retail optician services including eye tests and eyewear sales. The website supports marketing efforts through social media and analytics integration but lacks formal privacy and terms documentation. There is no evidence of partnerships or subsidiaries from the website data. The company appears to be a small-sized local business with a focused service offering and a stable market position.

Security posture

The website uses HTTPS, which is a fundamental security requirement. However, it lacks important security headers such as Content-Security-Policy and X-Frame-Options, which could improve protection against common web attacks. No sensitive data exposure or vulnerable libraries were detected in the HTML content. The absence of privacy and cookie policies is a compliance gap, especially under GDPR. No incident response or security contact information is provided. Overall, the security posture is moderate but could be significantly improved by implementing recommended headers, policies, and incident response mechanisms.

Recommendations

  1. Implement and publish comprehensive privacy and cookie policies with consent mechanisms to ensure GDPR compliance.
  2. Add security headers like Content-Security-Policy, X-Content-Type-Options, and X-Frame-Options to enhance web security.
  3. Investigate and resolve the domain registration issue to ensure domain legitimacy and trust.
  4. Include terms of service and incident response contact information to improve transparency and security readiness.
  5. Enhance accessibility features to improve usability for all users and comply with accessibility standards.

Contact details published on the site

Addresses
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Norville Gloucester
Description
Norville Opticians has been providing quality eyecare to its local community in Gloucester for over 100 years
Key services
Eye Tests, Optometry, Eyewear Sales, Eye Health Services
Content quality
good
Branding
consistent

Technology

Stack
Wix.com Website Builder, JavaScript, JSON-LD, Google Tag Manager, Facebook Pixel
Frameworks
Wix Thunderbolt
Platforms
Wix
Performance
moderate
Mobile
good
Accessibility
basic
SEO
basic

Security

Observed score
75/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics (via Google Tag Manager implied)
Tracking level
moderate
Privacy practices
poor

Advertising

Tracking pixels
Facebook Pixel
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is built on Wix platform with modern technologies
  2. No privacy or cookie policies found, which is a compliance gap
  3. No contact forms detected in the provided HTML
  4. Phone number and physical address clearly displayed
  5. Social media presence on Facebook and Instagram
  6. No security headers detected in the HTML source
  7. WHOIS data unavailable due to domain registration error
  8. No signs of malware or phishing
  9. No adult or questionable content
Technical notes

Notes

The website is built on the Wix platform using Wix Thunderbolt framework, with JavaScript and JSON-LD structured data for SEO and business information. It uses Google Tag Manager and Facebook Pixel for analytics and marketing. The site is mobile optimized and has good design quality. Performance is moderate, typical for Wix-hosted sites. There is no evidence of CMS other than Wix. Hosting is provided by Wix. The site lacks advanced SEO and accessibility features but includes basic meta tags and structured data. No broken elements or errors were detected in the HTML content provided.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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