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Security report for nh-hotels.net

NH Hotels & Resorts · Hospitality · N/a

Low risk. 2 critical or high findings in GDPR outside view and SSL/TLS.

Security score

85/100

Risk levelLow

0–100, higher is better. How it is calculated

NH Hotels & Resorts operates a large international hotel chain with over 350 properties across 36 countries, targeting leisure and business travelers. The website serves as a comprehensive online booking platform offering hotel reservations, loyalty programs, and travel inspiration. The brand is part of the Minor Hotels group, indicating a strong market position in the hospitality sector. Technically, the website employs modern web technologies including Google reCAPTCHA, Akamai service workers, and third-party analytics tools, ensuring a performant and secure user experience. Security posture is strong with HTTPS enforced and multiple security headers present, although explicit security policies and incident response information are not published. Privacy and cookie policies are comprehensive and GDPR compliant, with consent mechanisms in place. The absence of WHOIS data is a concern but likely due to privacy protection; however, the website's professional presentation and affiliation with a known hotel group support its legitimacy. Overall, the site demonstrates a mature digital presence with good security and privacy practices, suitable for its enterprise hospitality business model.

Scanned

NIS2 and GDPR posture

GDPR outside view
85/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching nh-hotels.net

This scan found 15 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
74
Security headers
90
Email security
80
DNS health
80
Network security
100
GDPR outside view
85
Average
85

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

NH Hotels & Resorts is positioned as a major player in the global hospitality industry, leveraging a multi-brand strategy including NH Collection and Nhow. The business model focuses on direct online bookings, loyalty rewards, and meeting/event services. The website supports multiple languages and currencies, indicating a global customer base. Partnerships with Minor Hotels and integration of travel guides and gift cards enhance customer engagement. The company targets both leisure and corporate travelers, with dedicated sections for professionals and loyalty members. The digital ecosystem includes marketing and analytics tools such as Abtasty and Tealium, supporting data-driven decision making. The lack of visible direct contact emails or phone numbers on the main pages suggests a focus on digital self-service and centralized customer support.

Security posture

The website exhibits a strong security posture with HTTPS enforced and multiple security headers detected, including HSTS and CSP. Use of Google reCAPTCHA v2 and v3 protects forms from automated abuse. Akamai service workers enhance security and performance. No exposed sensitive data or vulnerable libraries were detected in the analyzed content. However, the absence of a published security policy, incident response plan, or vulnerability disclosure program limits transparency. No security.txt file or dedicated security contact information was found. Overall, the site follows best practices for web security but could improve by publishing formal security governance documents and incident response contacts.

Recommendations

  1. Publish a dedicated security policy and incident response information on the website to improve transparency and trust.
  2. Implement and publicize a vulnerability disclosure program or security.txt file to encourage responsible reporting of security issues.
  3. Provide clear contact details for a Data Protection Officer or security team to comply with GDPR and enhance user confidence.
  4. Enhance visibility of company contact information such as verified support emails and phone numbers to improve business credibility.
  5. Regularly review third-party scripts and dependencies to ensure no vulnerable libraries are included and maintain optimal security posture.

Contact details published on the site

Addresses
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
NH Hotels & Resorts
Description
4 and 5 star hotels in the center of the main capitals including Amsterdam, Berlin, Madrid, Rome and many more destinations. Best price guaranteed.
Key services
Hotel accommodation, Online booking, Loyalty program (Minor DISCOVERY), Meeting and event spaces
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, Google reCAPTCHA v2 and v3, Akamai service worker, Abtasty (A/B testing and analytics), TrustYou (reviews and ratings), Google Maps API
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Use of reCAPTCHA for forms
  • Service worker for performance and security
  • No exposed sensitive data detected

Analytics and tracking

Services
Abtasty, Tealium, Akamai Boomerang
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Abtasty
Tracking pixels
Tealium
Marketing tools
Abtasty, Tealium
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking detected.
  2. Professional hotel booking platform with multilingual support.
  3. Strong use of modern web technologies and security best practices.
  4. Comprehensive privacy and cookie policies with consent mechanisms.
  5. No direct company contact emails or phone numbers visible in header/footer; contact page exists.
  6. No explicit security policy or incident response information published.
  7. No vulnerability disclosure or security.txt found.
  8. WHOIS data unavailable, possibly due to privacy protection or proxy registration.
Technical notes

Notes

The website is built using modern JavaScript frameworks and integrates multiple third-party services for analytics, A/B testing, and user experience enhancements. Hosting appears to be via Akamai CDN, providing robust performance and security features. The site is mobile-optimized with responsive design and accessibility considerations. SEO is well addressed with proper meta tags, Open Graph, and Twitter card metadata. The use of service workers and lazy loading techniques indicates a focus on performance optimization. No CMS was explicitly detected, suggesting a custom or proprietary platform. Overall, the technical infrastructure supports a scalable, secure, and user-friendly online booking experience.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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