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Security report for netbilling.com

NETbilling, Inc. · Finance · United States

Medium risk. 4 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

69/100

Risk levelMedium

0–100, higher is better. How it is calculated

NETbilling, Inc. is a payment processing and call center services provider established since 1998, offering merchant accounts, multi-currency transaction processing, and customer service solutions primarily targeting retail, online, and mobile businesses. The company positions itself as a competitive and flexible partner with a broad suite of services including payment gateways, fraud prevention, and mobile transaction processing. The website is professionally designed, mobile-optimized, and rich in content, reflecting a mature digital presence with integrated analytics and marketing tools. Security posture is solid with HTTPS and cookie consent mechanisms, though explicit security policies and incident response information are not publicly available. The absence of WHOIS registration data introduces some uncertainty about domain age and ownership, but the overall business credibility remains moderate to high based on website content and trust signals.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching netbilling.com

This scan found 25 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Security headers
35
Email security
75
DNS health
75
Network security
100
GDPR outside view
68
Average
69

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

NETbilling operates in the finance and e-commerce sectors, providing essential payment processing infrastructure and call center support. Their business model focuses on enabling merchants to accept various payment types with competitive rates and advanced fraud prevention. The company serves a medium-sized market segment with a global reach, supported by partnerships and integrations with multiple shopping carts and payment platforms. Customer testimonials and detailed service descriptions enhance trust and market positioning. The company leverages modern marketing and analytics tools to drive growth and customer engagement.

Security posture

The website employs HTTPS and cookie consent banners, indicating attention to basic security and privacy compliance. However, the lack of visible security headers and absence of a published security policy or incident response page suggest room for improvement in transparency and security maturity. No vulnerabilities or exposed sensitive data were detected in the HTML content. The use of third-party scripts like HubSpot and LiveChat is standard but requires ongoing monitoring for security risks. Overall, the security posture is good but could be enhanced by publishing formal policies and implementing additional HTTP security headers.

Recommendations

  1. Publish a dedicated security policy and incident response page to improve transparency and trust.
  2. Implement and enforce HTTP security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options.
  3. Add a vulnerability disclosure or security.txt file to facilitate responsible reporting of security issues.
  4. Regularly audit third-party scripts and dependencies to mitigate potential vulnerabilities.
  5. Verify and update WHOIS registration information to align with business claims and improve domain trustworthiness.

Contact details published on the site

Addresses
Legal name
NETbilling, Inc.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
NETbilling, Inc.
Description
Since 1998, NETbilling, Inc. has provided merchant accounts, multi-currency transaction processing, and call center services to thousands of businesses.
Key services
Merchant accounts, Multi-currency transaction processing, Payment gateway, Call center services, Mobile transaction processing, Fraud prevention tools
Content quality
excellent
Branding
consistent

Technology

Stack
Drupal 7, jQuery, Bootstrap, Font Awesome, Google Analytics, HubSpot, LiveChat
Frameworks
Drupal
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enabled
  • Cookie consent banner implemented
  • No exposed sensitive data in HTML
  • Use of secure forms

Analytics and tracking

Services
Google Analytics, HubSpot Analytics
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Google Ads, HubSpot Ads
Tracking pixels
Facebook Pixel
Marketing tools
HubSpot, LiveChat
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking detected
  2. Strong presence of business and contact information
  3. Multiple social media and partner links present
  4. Use of modern web technologies and analytics tools
  5. No explicit security policy or incident response page found
  6. WHOIS data missing, which reduces domain trustworthiness
  7. Cookie consent and privacy policy implemented properly
Technical notes

Notes

The website is built on Drupal 7 CMS with a modern front-end stack including jQuery, Bootstrap, and Font Awesome. It integrates multiple third-party services such as Google Analytics, HubSpot, Facebook Pixel, and LiveChat for marketing, analytics, and customer support. The site is mobile-optimized and features good SEO practices with comprehensive meta tags and structured data (JSON-LD). Performance is moderate, with asynchronous loading of scripts and use of CDN-hosted resources. The technical infrastructure is stable but could benefit from modernization efforts given Drupal 7's end-of-life status and potential security risks associated with legacy CMS platforms.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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