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Security report for naturamed-services.cz

Naturamed services s.r.o. · Retail · Czech Republic

Medium risk. 10 critical or high findings in GDPR outside view, Security headers and 2 other checks.

Security score

59/100

Risk levelMedium

0–100, higher is better. How it is calculated

NaturaMed Services is a Czech-based call center company specializing in customer satisfaction services for NaturaMed Pharmaceuticals s.r.o., a Czech company with Norwegian roots selling premium dietary supplements. The company has a stable market presence with 19 years of experience and over 2.7 million customers served. Their business model focuses on customer service and sales support through a call center located in České Budějovice. The website targets job seekers interested in customer service roles and provides detailed job postings and benefits. Technically, the website employs modern JavaScript technologies and integrates Google Analytics and Google Tag Manager for tracking. The site is mobile-optimized with good SEO practices and clear navigation. However, no CMS or hosting provider information is explicitly detected. Performance is moderate, and accessibility is basic. From a security perspective, the site uses HTTPS and cookie consent mechanisms but lacks visible security headers and published security policies or incident response contacts. The absence of WHOIS data for the domain is a concern, reducing trustworthiness, although the website content and business information appear legitimate. No vulnerabilities or exposed sensitive data were detected. Overall, the website presents a professional and trustworthy front for the business, but improvements in security transparency and domain registration information are recommended to enhance trust and compliance.

Scanned

NIS2 and GDPR posture

GDPR outside view
25/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

10 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

Need hands-on remediation? Email guard@offseq.com

Keep watching naturamed-services.cz

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
52
Security headers
25
Email security
65
DNS health
85
Network security
100
GDPR outside view
25
Average
59

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention naturamed-services.cz, from OffSeq Breach.

No leaked records found

Breach holds no records for naturamed-services.cz right now. New leaks arrive continuously, so monitoring on Breach alerts you if that changes.

Monitor on Breach (opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

NaturaMed Services operates in the retail sector, providing customer service and sales support for dietary supplements. Their competitive advantage lies in their long-standing market presence and integration with a parent company that manufactures products in Norway. Revenue streams likely include commissions and fixed salaries for call center operators. The target customer segment includes both end consumers of supplements and potential employees seeking stable jobs. Growth indicators include active recruitment and a large customer base. The company maintains a physical presence in a modern office space and leverages digital tools for marketing and analytics. No significant partnerships or subsidiaries beyond the parent company are identified.

Security posture

The current security maturity level is moderate. The website uses HTTPS and cookie consent but lacks advanced security headers and published security or incident response policies. Data collection through forms is accompanied by privacy notices, indicating some GDPR compliance. No explicit vulnerabilities or exposed sensitive data were found, but the absence of WHOIS data and security policies reduces overall security confidence. Incident response readiness and security culture indicators are not visible on the site. Compliance with GDPR is implied but not fully documented. The security posture would benefit from enhanced transparency and technical controls.

Recommendations

  1. Implement and publish a comprehensive security policy and incident response contact information on the website.
  2. Add and verify security headers such as Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security to improve protection.
  3. Investigate and resolve the missing WHOIS data issue to improve domain trustworthiness and transparency.
  4. Enhance privacy compliance by detailing data retention policies and providing clearer GDPR compliance statements.
  5. Consider publishing a vulnerability disclosure policy or security.txt file to encourage responsible reporting and improve security culture.

Contact details published on the site

Addresses
Legal name
Naturamed services s.r.o.
Registration number
28091531
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Naturamed services s.r.o.
Description
Stabilní norská společnost přijímá do svého callcentra zaměřeného na spokojenost zákazníků. Nabízíme příjemné prostředí, fixní plat a bonusy. Sídlíme v IGY.
Key services
Customer service call center, Order taking and product recommendation, Customer satisfaction support
Content quality
good
Branding
consistent

Technology

Stack
JavaScript, Google Analytics, Google Tag Manager
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
70/100
Good practices seen
  • Use of HTTPS (implied by https URL)
  • Consent mechanism for cookies

Analytics and tracking

Services
Google Analytics, Google Tag Manager
Tracking level
moderate
Privacy practices
basic

Advertising

Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF detected
  2. Content is professionally presented and focused on recruitment and customer service
  3. No WHOIS data available, which is unusual and reduces domain trust
  4. Privacy and cookie policies are present and include consent mechanisms
  5. No explicit security policies or incident response contacts published
  6. Use of Google Analytics and Tag Manager for tracking with cookie consent
  7. Contact information is clear and includes phone, email, and physical address
  8. No social media links detected in the content
  9. Forms collect personal data including file uploads (CVs) with privacy notice
Technical notes

Notes

The website uses a modern JavaScript-based front end with asynchronous loading of Google Analytics and Tag Manager scripts. The HTML structure is valid and includes meta tags for SEO and mobile responsiveness. The site loads CSS and JavaScript assets efficiently, though hosting provider details are not disclosed. Performance is moderate with good mobile optimization. Accessibility features are basic but present. There is no detected CMS, suggesting a custom or static site build. Technical risks include lack of visible security headers and incomplete WHOIS data, which could impact business operations if not addressed.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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