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Security report for multiplan.com

MultiPlan Corporation · Healthcare · United States

Low risk. 2 critical or high findings in GDPR outside view and SSL/TLS.

Security score

81/100

Risk levelLow

0–100, higher is better. How it is calculated

Claritev, a brand of MultiPlan Corporation, is a healthcare technology solutions provider focused on improving affordability, transparency, and quality in healthcare. The company leverages over 40 years of claims repricing experience combined with advanced AI and data analytics to deliver services such as analytics-based solutions, network management, payment processing, and surprise billing compliance. Their platform serves payors, providers, and members, positioning them as a significant player in the healthcare technology sector. The website is professionally designed, mobile-optimized, and integrates multiple marketing and analytics tools, reflecting a mature digital infrastructure. Security posture is strong with HTTPS, security headers, and no visible vulnerabilities, though the absence of a published security policy and incident response contacts is noted. WHOIS data is unavailable, which raises some transparency concerns, but the site’s branding and content strongly indicate legitimacy. Overall, Claritev presents a credible and professional online presence aligned with its business objectives.

Scanned

NIS2 and GDPR posture

GDPR outside view
73/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching multiplan.com

This scan found 17 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
67
Security headers
80
Email security
85
DNS health
80
Network security
100
GDPR outside view
73
Average
81

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Claritev operates in the healthcare technology sector, targeting payors, providers, and members with a suite of data-driven services. Their business model centers on technology-enabled healthcare cost management and transparency solutions, leveraging AI and extensive claims data. The company benefits from its parent MultiPlan’s established market presence and extensive data assets. Their service offerings cover analytics, network management, payment integrity, and compliance with surprise billing regulations, indicating a comprehensive approach to healthcare cost optimization. The website’s integration with investor relations and provider search services suggests a broad ecosystem engagement. The company’s growth potential is supported by strategic partnerships and AI-driven innovation, positioning it well in a competitive market.

Security posture

The website demonstrates a strong security posture with enforced HTTPS, multiple security headers, and no detected exposure of sensitive data. The use of WordPress with Elementor and Yoast SEO is standard but well-managed, with no outdated or vulnerable libraries detected. Tracking and marketing scripts are extensive but common for enterprise sites. The lack of a publicly available security policy and incident response contact is a gap that could impact trust and compliance. No vulnerability disclosure or security.txt file is present, which is a missed opportunity for transparency. Overall, the site is secure but could improve by publishing formal security and incident response documentation.

Recommendations

  1. Publish a dedicated security policy page outlining security practices and compliance.
  2. Provide clear incident response contact information for security issues.
  3. Implement and publish a vulnerability disclosure policy or security.txt file.
  4. Regularly review third-party scripts and tracking tools to minimize privacy risks.
  5. Enhance WHOIS transparency or provide domain registration details to improve trust.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
MultiPlan Corporation
Description
Claritev provides healthcare technology solutions and data-driven insights to improve affordability, transparency, and quality across the healthcare ecosystem.
Key services
Analytics-Based Services, Data & Decision Science Services, Network-Based Services, Payment & Revenue Integrity Services, Surprise Billing Services, Claritev Payments
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress, Elementor, Yoast SEO, Google Tag Manager, Microsoft Bing Ads, LinkedIn Insight Tag, Facebook Pixel, Clarity Microsoft Analytics, Demandbase, Crazy Egg, Pardot
Frameworks
Elementor
Platforms
WordPress
Performance
moderate
Mobile
good
Accessibility
good
SEO
excellent

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Use of security headers
  • No exposed sensitive data detected
  • Secure forms with nonce tokens (WordPress standard)

Analytics and tracking

Services
Microsoft Clarity, Google Analytics (via GTM), Crazy Egg, Pardot, Demandbase
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
AppNexus
Tracking pixels
Facebook Pixel, Microsoft Bing Ads, LinkedIn Insight Tag, Clarity Microsoft Analytics, Crazy Egg
Marketing tools
Pardot, Demandbase
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking detected.
  2. Professional healthcare technology company site with clear branding and services.
  3. Strong use of modern web technologies and analytics tools.
  4. No exposed sensitive data or obvious security issues found.
  5. WHOIS data is missing, which reduces transparency but site content and branding support legitimacy.
  6. Good privacy and cookie policy presence with consent mechanisms.
  7. No explicit security policy or incident response info published.
  8. No vulnerability disclosure or security.txt found.
Technical notes

Notes

The website is built on WordPress using the Elementor page builder and Yoast SEO plugin, indicating a modern CMS environment optimized for SEO and content management. It integrates multiple analytics and marketing tools including Microsoft Clarity, Google Tag Manager, Facebook Pixel, Bing Ads, LinkedIn Insight Tag, Pardot, Demandbase, and Crazy Egg, reflecting a sophisticated marketing stack. The site uses HTTPS with strong security headers, ensuring secure communications. Performance is moderate with good mobile optimization and accessibility features. The site structure is clear with well-organized navigation and rich content, supporting excellent user experience. Hosting provider details are not explicitly found. Overall, the technical infrastructure is robust and supports the business goals effectively.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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