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Security report for miele.rs

MIELE d.o.o. Belgrade · Retail · Serbia

Medium risk. 5 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

70/100

Risk levelMedium

0–100, higher is better. How it is calculated

Miele Serbia operates a professional and well-structured website targeting private consumers in Serbia, offering premium household appliances including washing machines, dryers, vacuum cleaners, and kitchen appliances. The site supports e-commerce through an online shop and provides information about physical stores and outlets. The company is a subsidiary or local branch of the global Miele brand, with a domain registered since 2008, indicating an established market presence. Technically, the website uses modern web technologies including JavaScript, Google Tag Manager, and CSS3, though it appears to be built on a custom or proprietary CMS without popular open-source CMS signatures. The site is moderately optimized for mobile and accessibility, with basic SEO practices in place. Security-wise, the site enforces HTTPS and implements a cookie consent mechanism compliant with GDPR, but lacks advanced security headers and explicit security policies or incident response information. No vulnerabilities or suspicious content were detected. Overall, the website is professional, trustworthy, and compliant with privacy regulations, suitable for its retail business model.

Scanned

NIS2 and GDPR posture

GDPR outside view
50/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics, Facebook, YouTube

      What to do: Document all third-party data sharing in your privacy policy

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching miele.rs

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Full report

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
55
Email security
70
DNS health
70
Network security
100
GDPR outside view
50
Average
70

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Miele Serbia holds a strong position as a premium retailer of household appliances in the Serbian market, leveraging the global Miele brand reputation. Its business model focuses on direct retail through physical stores and an online shop, targeting private consumers. The company benefits from a consistent brand image and active social media engagement. The domain age and WHOIS data support legitimacy and long-term operation. The website content and structure indicate a focus on customer experience and brand trust. However, contact information is not prominently displayed on the homepage, possibly centralized on dedicated pages. The company does not publicly disclose security policies or incident response contacts, which could be improved to enhance trust. The marketing ecosystem includes Google Tag Manager for analytics and tracking, with basic advertising transparency.

Security posture

The website demonstrates a moderate security posture with mandatory HTTPS and a GDPR-compliant cookie consent mechanism. However, it lacks DNSSEC, security.txt, and explicit security or incident response policies. No security headers were detected in the provided data, which is a gap in best practices. No exposed sensitive data or vulnerable libraries were found. The absence of a vulnerability disclosure policy and security contact channels limits transparency and responsiveness to security incidents. Overall, the site is secure for general use but could improve its security maturity by adopting additional headers, DNSSEC, and public security policies.

Recommendations

  1. Enable DNSSEC to improve domain security and prevent DNS spoofing.
  2. Implement standard security headers such as Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security.
  3. Publish a security policy and incident response contact information to enhance transparency and trust.
  4. Consider adding a security.txt file to facilitate vulnerability reporting.
  5. Improve mobile optimization and accessibility to enhance user experience across devices.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
MIELE d.o.o. Belgrade
Description
Official Serbian website for Miele, a premium manufacturer and retailer of household appliances including washing machines, dryers, vacuum cleaners, and kitchen appliances.
Key services
Online shop, Outlet sales, Physical retail stores, Customer services
Content quality
good
Branding
consistent

Technology

Stack
JavaScript, jQuery (implied by $ usage), Google Tag Manager, Flexslider, CSS3, HTML5
Performance
moderate
Mobile
basic
Accessibility
basic
SEO
basic

Security

Observed score
75/100
Good practices seen
  • HTTPS enforced
  • Cookie consent banner with opt-in/out
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics (via Google Tag Manager)
Tracking level
moderate
Privacy practices
good

Advertising

Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is professionally designed with clear navigation and Serbian language targeting.
  2. Cookie consent mechanism is implemented with detailed descriptions and opt-in/out options.
  3. No direct contact emails or phone numbers found on the homepage; contact likely on dedicated pages.
  4. Social media presence is active with official Miele Serbia accounts on Instagram, Facebook, and YouTube.
  5. No security.txt or explicit vulnerability disclosure page found.
  6. No explicit security policy or incident response information publicly available.
  7. WHOIS data shows domain is active and registered since 2008 with no DNSSEC enabled.
  8. Google Tag Manager is used for analytics and tracking.
  9. No suspicious or malicious content detected.
Technical notes

Notes

The website uses a combination of JavaScript libraries including jQuery (implied), Flexslider for slideshows, and Google Tag Manager for analytics and tracking. The HTML and CSS are valid and follow modern standards, with responsive design elements though mobile optimization is basic. The site is hosted under a Serbian registrar Webglobe d.o.o., with no explicit CMS detected, suggesting a custom or proprietary platform. Performance is moderate with asynchronous loading of scripts. SEO is basic with meta tags and canonical links present. Accessibility features such as skip links are implemented, but could be enhanced. The site uses a cookie consent modal with detailed descriptions and opt-in/out options, reflecting good privacy practices. Overall, the technical infrastructure is solid but has room for modernization and enhanced security.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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