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Security report for miele.co.nz

Miele · Retail · New Zealand

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

69/100

Risk levelMedium

0–100, higher is better. How it is calculated

Miele New Zealand operates as a premium manufacturer and retailer of domestic appliances, focusing on high-quality kitchen and laundry products. The website targets domestic customers in New Zealand, providing product information, online shopping, customer support, and event booking services. The brand maintains a strong market position as a premium appliance provider with a consistent and professional online presence. Technically, the website uses modern JavaScript libraries and third-party services such as Google Tag Manager and LiveChat to enhance user experience and analytics. The site is accessible, mobile-optimized to a basic degree, and implements cookie consent mechanisms, reflecting a moderate level of digital maturity. Security-wise, the site enforces HTTPS and avoids exposing sensitive data, but lacks visible security headers and explicit incident response information, indicating room for improvement in security posture. The absence of WHOIS data limits domain registration insights, but the overall trust signals and business information suggest legitimacy. Strategic recommendations include enhancing security headers, publishing security policies, and improving mobile optimization to strengthen the website's security and compliance stance.

Scanned

This is an earlier scan of miele.co.nz. View the latest report

NIS2 and GDPR posture

GDPR outside view
35/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics, Facebook, YouTube

      What to do: Document all third-party data sharing in your privacy policy

Need hands-on remediation? Email guard@offseq.com

Keep watching miele.co.nz

This scan found 21 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
55
Email security
70
DNS health
80
Network security
100
GDPR outside view
35
Average
69

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Miele New Zealand is positioned as a premium appliance retailer and manufacturer with a focus on quality and customer service. The business model integrates direct online sales, customer support, and experiential marketing through events. The company leverages partnerships with dedicated online shops and experience centers to enhance customer engagement. The target market is domestic consumers in New Zealand seeking high-end appliances. The website's content and structure support brand consistency and trustworthiness, although direct contact details are limited to forms and dedicated pages. The use of third-party analytics and live chat tools indicates an investment in customer interaction and data-driven marketing. The lack of WHOIS data is likely due to registry policies rather than privacy concerns, and does not detract from the company's credibility.

Security posture

The website demonstrates a baseline security posture with enforced HTTPS and cookie consent mechanisms. However, the absence of key security headers such as Content Security Policy, HSTS, and X-Frame-Options reduces protection against common web attacks. No vulnerabilities or exposed sensitive data were detected in the HTML content. The use of third-party scripts introduces potential risk vectors that require regular auditing. There is no public incident response or vulnerability disclosure information, which could impact transparency and trust. Overall, the security posture is moderate but could be significantly improved by implementing recommended security headers and publishing security policies.

Recommendations

  1. Implement comprehensive HTTP security headers including CSP, HSTS, X-Frame-Options, and X-XSS-Protection.
  2. Publish a dedicated security policy and incident response contact information to enhance transparency.
  3. Regularly audit and update third-party scripts to mitigate potential vulnerabilities.
  4. Improve mobile optimization to enhance user experience on smaller devices.
  5. Enhance SEO and accessibility features to improve site reach and compliance.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Miele
Description
Miele is a premium manufacturer and retailer of domestic appliances, offering products such as kitchen and laundry appliances, with a focus on quality and customer service in New Zealand.
Key services
Product sales, Customer support, Online self-service portal, Event bookings and demonstrations
Content quality
good
Branding
consistent

Technology

Stack
JavaScript, jQuery, Flexslider, Google Tag Manager, LiveChat, CookieLaw.org Consent
Performance
moderate
Mobile
basic
Accessibility
basic
SEO
basic

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Cookie consent implemented

Analytics and tracking

Services
Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
LiveChat
Marketing tools
LiveChat
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Content is professionally presented with clear navigation and relevant business information.
  3. No direct company contact emails or phone numbers found in the HTML; contact is via forms and dedicated contact pages.
  4. Privacy and cookie policies are present and implemented with consent mechanisms.
  5. Use of multiple third-party scripts for analytics and live chat support.
  6. No security headers detected in the HTML source; potential area for improvement.
  7. WHOIS data unavailable, limiting domain registration insights.
Technical notes

Notes

The website uses a combination of JavaScript libraries including jQuery and Flexslider for UI components, Google Tag Manager for analytics, and LiveChat for customer support. Cookie consent is managed via a third-party script from cookielaw.org. The site is served over HTTPS with valid SSL certificates, but lacks visible security headers. The HTML and CSS are valid and follow modern standards, though mobile responsiveness is basic. Performance is moderate, with some reliance on external media and scripts. No CMS or hosting provider information is explicitly detected. The technical infrastructure supports a professional e-commerce and customer service platform but could benefit from enhanced security and performance optimizations.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 68/100Medium31 findingsView report
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