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Security report for miele.co.nz

Miele · Retail · New Zealand

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

68/100

Risk levelMedium

0–100, higher is better. How it is calculated

Miele New Zealand operates a professional and well-branded website focused on retailing premium domestic appliances and providing customer support services. The site targets domestic customers in New Zealand with offerings including product shopping, event bookings, and online self-service. The business is positioned as a premium appliance brand with a strong market presence. Technically, the website employs modern JavaScript libraries, Google Tag Manager for analytics, and LiveChat for customer engagement, with a cookie consent mechanism ensuring privacy compliance. The site is accessible, uses HTTPS, and includes privacy and terms of use pages, though explicit security headers are not detected. Security posture is solid but could be improved with additional headers and published incident response contacts. Overall, the website is trustworthy, professional, and safe for general audiences.

Scanned

NIS2 and GDPR posture

GDPR outside view
35/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics, Facebook, YouTube

      What to do: Document all third-party data sharing in your privacy policy

Need hands-on remediation? Email guard@offseq.com

Keep watching miele.co.nz

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
67
Security headers
55
Email security
70
DNS health
80
Network security
100
GDPR outside view
35
Average
68

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Miele New Zealand leverages its global brand to serve the local market with a retail and support model focused on domestic appliances. The website links to official shopping and experience center domains, indicating a partner ecosystem supporting sales and customer engagement. The business model is retail-centric with digital self-service capabilities. The absence of public WHOIS data suggests privacy protection, which is justified for a large commercial brand. The company maintains active social media channels and provides comprehensive privacy and cookie policies, reflecting compliance with data protection regulations. The site’s moderate technical sophistication and marketing tools indicate a mature digital presence aligned with business goals.

Security posture

The website enforces HTTPS and implements cookie consent, demonstrating baseline security and privacy compliance. However, the lack of explicit security headers such as Content Security Policy, HSTS, and X-Frame-Options represents an area for improvement. No vulnerabilities or exposed sensitive data were detected in the HTML content. The absence of a published security policy or incident response contacts limits transparency in security governance. Overall, the security posture is adequate for a retail website but could be enhanced to meet higher standards and improve resilience against common web threats.

Recommendations

  1. Implement and enforce security headers including CSP, HSTS, and X-Frame-Options to strengthen web security.
  2. Publish a security policy and incident response contact information to improve transparency and readiness.
  3. Enhance mobile responsiveness and accessibility features to improve user experience across devices.
  4. Consider adding a security.txt file to facilitate vulnerability disclosure and improve security communication.
  5. Regularly audit third-party scripts and tracking tools to minimize privacy risks and ensure compliance.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Miele
Description
Miele New Zealand website providing domestic appliances and services including shopping, events, and online self-service.
Key services
Product sales, Customer support, Event bookings, Online self-service
Content quality
good
Branding
consistent

Technology

Stack
JavaScript, Google Tag Manager, LiveChat, Cookielaw.org Consent
Performance
moderate
Mobile
basic
Accessibility
basic
SEO
basic

Security

Observed score
75/100
Good practices seen
  • HTTPS enforced
  • Cookie consent implemented
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
LiveChat
Marketing tools
LiveChat
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. WHOIS data is unavailable, indicating privacy protection or non-public registration.
  3. Site uses HTTPS and includes privacy and cookie policies with consent mechanisms.
  4. Social media presence is linked and consistent with brand.
  5. No direct contact emails or phone numbers found in HTML; contact via form page.
  6. No explicit security headers detected in HTML source.
  7. Site uses common marketing and analytics tools like Google Tag Manager and LiveChat.
  8. Content is relevant to retail home appliances and customer support.
  9. No adult or questionable content detected.
Technical notes

Notes

The website uses a combination of JavaScript libraries, Google Tag Manager, and LiveChat for analytics and customer interaction. The HTML and CSS are valid and the site loads with moderate performance. Mobile optimization is basic, with a redirect to a mobile-specific site for smaller screens. Accessibility features are present but minimal. SEO optimization is basic with meta tags and canonical links but no advanced structured data or Open Graph tags detected. Hosting provider and CMS are not explicitly identified. The site could benefit from modernization in accessibility and performance optimization to enhance overall technical quality.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 69/100Medium30 findingsView report
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