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Security report for miele.at

Miele · Retail · Austria

Medium risk. 5 critical or high findings in GDPR outside view, Security headers and 1 other check.

Security score

72/100

Risk levelMedium

0–100, higher is better. How it is calculated

Miele is a globally recognized premium brand specializing in household and commercial appliances, with a strong market presence in Austria. The website reflects a mature digital infrastructure leveraging modern technologies such as OpenText CMS and Hybris eCommerce platform, supported by Google Tag Manager for analytics and marketing. The site is professionally designed with excellent content quality, clear navigation, and mobile optimization, targeting general consumers interested in premium appliances. Security posture is strong with HTTPS, security headers, and no visible vulnerabilities, although public security policies and incident response contacts are not explicitly provided. Privacy compliance is well addressed with comprehensive privacy and cookie policies and consent mechanisms. Overall, the website represents a trustworthy and professional enterprise business with minor gaps in public security transparency.

Scanned

This is an earlier scan of miele.at. View the latest report

NIS2 and GDPR posture

GDPR outside view
28/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching miele.at

This scan found 19 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Full report

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
82
Security headers
60
Email security
70
DNS health
90
Network security
100
GDPR outside view
28
Average
72

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Miele operates in the retail and manufacturing sectors, focusing on premium household and commercial appliances. The business model includes direct sales, customer support, and engagement through events and loyalty programs like the Miele Club. The website targets a broad consumer base in Austria and the CEE region, emphasizing quality and longevity of products. The company maintains a consistent brand image and leverages digital marketing and analytics tools effectively. The absence of WHOIS data is a minor anomaly but does not detract significantly from the business credibility given the strong brand and content presence.

Security posture

The website demonstrates a high level of security maturity with enforced HTTPS, use of security headers such as Content-Security-Policy, and secure handling of forms. No exposed sensitive data or vulnerable libraries were detected in the HTML content. However, the lack of a publicly available security policy or incident response contact limits transparency. There is no evidence of a vulnerability disclosure program or security.txt file. Overall, the security posture is robust but could be improved by adding explicit security governance documentation and contact channels.

Recommendations

  1. Publish a dedicated security policy page outlining security practices and compliance.
  2. Provide clear incident response contact information, including security@ or abuse@ email addresses.
  3. Implement and publish a vulnerability disclosure program and security.txt file to encourage responsible reporting.
  4. Regularly audit third-party scripts and dependencies to ensure no vulnerabilities are introduced.
  5. Enhance transparency around data protection officer contact details to strengthen GDPR compliance.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Miele
Description
Entdecken Sie die weltweit verbreitete Premium-Marke für Hausgeräte und gewerbliche Geräte mit höchstem Qualitätsanspruch.
Key services
Sales of household appliances, Commercial appliances, Customer service and support, Product information and events
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, Google Tag Manager, OpenText, Hybris
Frameworks
Domestic Core Frontend, Domestic Header Footer
Platforms
OpenText Content Platform, Hybris eCommerce Platform
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Secure cookies
  • No exposed sensitive data in HTML
  • Use of security headers

Analytics and tracking

Services
Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is professionally designed and well-structured.
  2. Content is comprehensive and relevant to premium household appliances.
  3. No signs of malicious or suspicious content.
  4. WHOIS data is unavailable, which is unusual but not uncommon for .at domains.
  5. Strong presence of official social media and structured data.
  6. Good privacy and cookie policy presence with consent mechanisms.
  7. No explicit security policy or incident response contact found publicly.
Technical notes

Notes

The website uses a modern tech stack including OpenText CMS and Hybris eCommerce platform, with modular JavaScript components and Google Tag Manager integration. The site is mobile optimized and accessible, with good SEO practices including structured data (JSON-LD) and meta tags. Performance is moderate, with potential for improvement in loading speed. The absence of hosting provider details limits full infrastructure assessment. Overall, the technical implementation supports a professional and scalable online presence suitable for an enterprise-level retail business.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 70/100Medium29 findingsView report
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