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Security report for membersuite.com

MemberSuite, Inc. · Non-profit · N/a

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 2 other checks.

Security score

55/100

Risk levelMedium

0–100, higher is better. How it is calculated

MemberSuite, Inc. is a software provider specializing in configurable association management solutions tailored for nonprofits and associations. Their SaaS platform streamlines membership management, event technology, and customer engagement, positioning them as a premier provider in the nonprofit AMS market. The website reflects a professional and consistent brand with clear messaging targeting nonprofit organizations. Technically, the site is built on WordPress with modern tools such as Google Analytics, HubSpot, and Visual Website Optimizer, indicating a mature digital infrastructure. Security posture is solid with HTTPS enforced, but lacks some advanced security headers and explicit privacy/cookie policies. The absence of WHOIS data is a concern and should be investigated further to confirm domain legitimacy. Overall, the site is trustworthy and business credible, with room for improvement in privacy compliance and security best practices.

Scanned

This is an earlier scan of membersuite.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
80/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching membersuite.com

This scan found 26 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Security headers
15
Email security
70
DNS health
80
Network security
20
GDPR outside view
80
Average
55

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

MemberSuite operates in the nonprofit software sector, offering AMS and event technology solutions. Their business model is SaaS-based, targeting associations and nonprofits seeking configurable and scalable membership management software. The company emphasizes customer success with dedicated managers and unlimited support, which are key competitive advantages. Partnerships such as with GrowthZone enhance their ecosystem. The website content and testimonials indicate a medium-sized company with a strong market position. Revenue streams likely include software subscriptions, implementation, training, and advisory services. The company maintains active social media presence and marketing campaigns, supporting growth and customer acquisition.

Security posture

The website enforces HTTPS and integrates multiple analytics and marketing scripts, which increases attack surface but also indicates active monitoring. No explicit security headers were detected in the provided data, which is a gap in defense-in-depth. No vulnerability disclosure or incident response information is published, limiting transparency. Contact information is available but no dedicated security contact. No exposed sensitive data or known vulnerabilities were found in the HTML content. Privacy compliance is minimal with no visible privacy or cookie policies, which could pose regulatory risks. Overall, security maturity is moderate but can be improved by implementing security headers, publishing policies, and enhancing privacy compliance.

Recommendations

  1. Implement and verify HTTP security headers such as Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security to enhance protection against common web attacks.
  2. Publish comprehensive privacy and cookie policies with explicit user consent mechanisms to improve GDPR and privacy compliance.
  3. Establish and publicize a vulnerability disclosure policy or security.txt file to foster responsible security reporting.
  4. Provide clear incident response contact channels, including security@ or abuse@ email addresses, to improve transparency and trust.
  5. Regularly audit and update third-party scripts and plugins to mitigate risks from vulnerable libraries and ensure secure integrations.

Contact details published on the site

Addresses
Legal name
MemberSuite, Inc.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
MemberSuite, Inc.
Description
MemberSuite provides association management software (AMS) and event technology solutions for associations and non profit organizations. The company offers configurable AMS software to streamline processes, centralize data, and engage members.
Key services
Association Management Software, Event Technology Solutions, Implementation Services, Data Migration, Customer Training, Customer Success, Customer Support, Advisory Services
Content quality
good
Branding
consistent

Technology

Stack
WordPress, WPBakery Page Builder, Yoast SEO, jQuery, Google Tag Manager, Google Analytics, Facebook Pixel, Bing UET, HubSpot scripts, Visual Website Optimizer (VWO), Lottie animations, FontAwesome
Frameworks
WordPress CMS
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics, HubSpot Analytics, Matomo, Bing UET
Tracking level
extensive
Privacy practices
basic

Advertising

Ad networks
Google Ads, Bing Ads, Facebook Ads
Tracking pixels
Facebook Pixel, Bing UET, HubSpot Analytics, Matomo
Marketing tools
HubSpot, Visual Website Optimizer
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Content is professionally presented targeting nonprofit associations.
  3. Multiple marketing and analytics tools are integrated.
  4. No explicit privacy or cookie policies found on main page.
  5. WHOIS data is missing or unavailable, raising questions about domain registration transparency.
  6. Contact information is clearly provided including phone, email, and physical address.
  7. No security.txt or vulnerability disclosure policy found.
  8. Website uses modern web technologies and CMS (WordPress).
Technical notes

Notes

The website is built on WordPress CMS using WPBakery Page Builder and Yoast SEO plugin, indicating a standard and widely supported platform. It uses modern JavaScript libraries and integrates multiple marketing and analytics tools including Google Analytics, HubSpot, Facebook Pixel, and Visual Website Optimizer. The site is mobile optimized and has good SEO metadata and structured data (JSON-LD). Performance is moderate, with some heavy scripts and animations that could be optimized. No hosting provider information was detected. The site lacks some advanced accessibility features but provides basic support. Technical risks include reliance on multiple third-party scripts and missing security headers. Overall, the technical infrastructure is solid but could benefit from performance and security enhancements.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 55/100Medium34 findingsView report
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