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Security report for membersuite.com

MemberSuite, Inc. · Non-profit · N/a

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 2 other checks.

Security score

55/100

Risk levelMedium

0–100, higher is better. How it is calculated

MemberSuite, Inc. is a provider of configurable association management software (AMS) and event technology solutions tailored for non-profit organizations and associations. The company positions itself as a premier software provider focused on streamlining processes, centralizing data, and engaging members through a highly configurable SaaS platform. Their offerings include AMS software, implementation, data migration, customer training, success, support, and advisory services. The website demonstrates a professional and modern digital presence with strong SEO and user experience features. Technically, the website is built on WordPress CMS with a robust tech stack including Google Analytics, Facebook Pixel, HubSpot, and Visual Website Optimizer for marketing and analytics. The site is mobile optimized, accessible, and performs moderately well. Security posture is good with HTTPS enforced and no exposed sensitive data, but lacks some explicit security headers and published security policies. Privacy compliance is strong with a clear privacy policy and cookie consent mechanism aligned with GDPR. The absence of WHOIS data limits domain trust verification, but the professional website content, business information, and customer testimonials support legitimacy. No critical security vulnerabilities were detected in the visible content. Overall, the site reflects a mature business with a solid digital footprint but could improve transparency in security policies and incident response. Strategic recommendations include implementing comprehensive security headers, publishing a security policy and incident response contacts, adding vulnerability disclosure mechanisms, and continuing to monitor third-party scripts for security risks.

Scanned

NIS2 and GDPR posture

GDPR outside view
80/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching membersuite.com

This scan found 26 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Security headers
15
Email security
70
DNS health
80
Network security
20
GDPR outside view
80
Average
55

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

MemberSuite operates in the non-profit sector providing essential AMS SaaS solutions. Their market positioning as a configurable and scalable AMS provider targets associations and non-profit organizations seeking to modernize membership management. The business model relies on SaaS subscriptions supplemented by professional services such as implementation and training. The company leverages partnerships, notably with GrowthZone, to expand its product offerings. Customer testimonials and case studies indicate a focus on customer success and support, which are key competitive advantages. The website content and structure suggest a medium-sized company with a consistent brand and strong market presence in the association management niche.

Security posture

The website demonstrates a good security baseline with HTTPS enforced and no visible sensitive data leakage. However, it lacks explicit security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options which are recommended best practices. There is no published security policy or incident response information, which limits transparency and preparedness perception. No vulnerability disclosure or security.txt file is present. The use of multiple third-party marketing and analytics scripts introduces potential risk vectors that should be regularly audited. Overall, the security posture is adequate but could be enhanced by adopting additional security controls and transparency measures.

Recommendations

  1. Implement and enforce security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options.
  2. Publish a clear security policy and incident response contact information on the website.
  3. Establish a vulnerability disclosure program or publish a security.txt file to improve transparency.
  4. Regularly audit and update third-party scripts and libraries to mitigate vulnerabilities.
  5. Enhance form security with CAPTCHA or other anti-bot mechanisms to prevent abuse.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
MemberSuite, Inc.
Description
MemberSuite provides association management software (AMS) and event technology solutions for associations and non profit organizations. The company offers configurable AMS software designed to streamline processes, centralize data, and engage members.
Key services
Association Management Software, Event Technology Solutions, Implementation Services, Data Migration, Customer Training, Customer Success, Customer Support, Advisory Services
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress, Yoast SEO, WPBakery Page Builder, Gutentor plugin, jQuery, Google Tag Manager, Google Analytics, Facebook Pixel, Bing UET, Visual Website Optimizer (VWO), Lottie animations, HubSpot scripts
Frameworks
WordPress CMS
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
good
SEO
excellent

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of secure cookies and consent mechanisms

Analytics and tracking

Services
Google Analytics, Matomo, HubSpot Analytics
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Google Ads, Bing Ads, Facebook Ads
Tracking pixels
Facebook Pixel, Matomo
Marketing tools
HubSpot, Visual Website Optimizer (VWO)
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Content is rich, professional, and targeted at non-profit associations.
  3. Multiple marketing and analytics tools are integrated.
  4. No explicit security policy or incident response information published.
  5. WHOIS data is unavailable, limiting domain trust verification.
  6. Cookie consent banner is present and GDPR compliant.
  7. No email addresses explicitly found in the HTML content.
  8. Phone number clearly displayed with context as company contact.
  9. Multiple forms exist for quote requests and demos but no detailed form fields extracted from truncated HTML.
  10. Social media links not explicitly found in provided content.
Technical notes

Notes

The website is built on WordPress CMS using modern plugins and tools such as WPBakery Page Builder, Gutentor, and Yoast SEO. It integrates multiple analytics and marketing platforms including Google Analytics, Facebook Pixel, HubSpot, and VWO for optimization and tracking. The site is mobile responsive and optimized for SEO with proper meta tags and structured data (JSON-LD). Performance is moderate with some room for improvement. The hosting provider is not explicitly identified. The technical implementation is solid but could benefit from enhanced security headers and performance tuning.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 55/100Medium34 findingsView report
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