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Security report for medel.com

MED-EL Medical Electronics · Healthcare · Austria

Medium risk. 4 critical or high findings in GDPR outside view and SSL/TLS.

Security score

55/100

Risk levelMedium

0–100, higher is better. How it is calculated

MED-EL Medical Electronics is a mature and globally recognized healthcare company specializing in hearing implants and solutions. Their website provides comprehensive information about cochlear implants, middle ear implants, bone conduction systems, and related accessories, targeting individuals with hearing loss and healthcare professionals. The company maintains a strong market position as a leading hearing implant provider with a large operational scale and a well-established brand since 1996. The website content is professionally curated, with clear navigation and multilingual support, reflecting a high level of digital maturity.

Scanned

NIS2 and GDPR posture

GDPR outside view
18/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      No HTTPS encryption

      GDPR requires appropriate security measures for personal data

      What to do: Implement SSL/TLS certificate for HTTPS

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      No HTTPS Encryption

      Website does not use HTTPS encryption, making all data transmission vulnerable to interception

      What to do: Implement SSL/TLS certificate and redirect all HTTP traffic to HTTPS

Need hands-on remediation? Email guard@offseq.com

Keep watching medel.com

This scan found 15 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
80
Email security
50
DNS health
80
Network security
100
GDPR outside view
18
Average
55

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

MED-EL operates in the healthcare sector with a focus on medical devices for hearing loss. Their business model centers on manufacturing and supporting hearing implant technologies, complemented by rehabilitation and community engagement services. The company leverages partnerships and maintains a global presence with localized websites for various countries. Their marketing and outreach include active social media channels and community testimonials, enhancing trust and customer engagement. The company’s domain age and WHOIS data align with their claimed history, supporting legitimacy and credibility.

Security posture

The website demonstrates several good security practices, including the use of security headers like Content Security Policy, X-Frame-Options, and X-XSS-Protection. However, a critical vulnerability is the absence of a valid SSL certificate and disabled modern TLS protocols, which severely impact the security posture. The lack of OCSP stapling and session resumption further reduces security and performance. Privacy compliance is supported by OneTrust cookie consent mechanisms and a comprehensive privacy policy, but incident response and security policy disclosures are not evident. Overall, the security maturity is moderate but requires urgent improvements in SSL/TLS configuration.

Recommendations

  1. Immediately install and maintain a valid SSL/TLS certificate to enable HTTPS and protect user data.
  2. Enable TLS 1.2 and TLS 1.3 protocols and disable legacy insecure protocols to enhance encryption strength.
  3. Implement OCSP stapling and session resumption to improve security and website performance.
  4. Publish a clear security policy and incident response contact information to improve transparency and trust.
  5. Continue maintaining comprehensive privacy and cookie policies with clear consent mechanisms to ensure GDPR compliance.
Technical notes

Notes

The website is built on the Sitefinity CMS platform and uses modern web technologies including AngularJS, jQuery, Bootstrap, and Slick Carousel for UI components. Hosting is provided via Cloudflare CDN, enhancing availability and performance. The site is mobile-optimized with responsive design and includes SEO best practices such as meta tags and Open Graph data. However, performance metrics were not available, and accessibility features are basic. The technical infrastructure is solid but could benefit from modernization of TLS support and enhanced accessibility compliance.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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