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Security report for medable.com

Medable Inc. · Healthcare · United States

Low risk. 1 critical or high finding in SSL/TLS.

Security score

78/100

Risk levelLow

0–100, higher is better. How it is calculated

Medable Inc. is an enterprise-level healthcare technology company specializing in clinical trial software solutions. Their platform leverages agentic AI, electronic Clinical Outcome Assessment (eCOA+), and decentralized clinical trial (DCT) technologies to accelerate and streamline clinical research processes. Positioned as a market leader, Medable serves pharmaceutical companies and clinical research organizations globally, offering innovative tools to reduce trial downtime and improve data quality. The website reflects a mature digital presence with professional design, clear navigation, and comprehensive service descriptions. Technically, the website is built on modern frameworks including Webflow CMS, Adobe Experience Platform, and integrates marketing and analytics tools such as Google Tag Manager and Marketo. The site is mobile-optimized, accessible, and performs moderately well. Security practices include HTTPS enforcement and cookie consent mechanisms, though explicit security headers and policies are not prominently published. From a security perspective, the site shows good baseline protections but lacks visible incident response and vulnerability disclosure information. The absence of WHOIS data reduces domain trust slightly, but the professional presentation and business transparency mitigate concerns. Overall, the site demonstrates a strong business and technical foundation with room for enhanced security transparency. Strategically, Medable should focus on publishing detailed security policies, incident response contacts, and vulnerability disclosure programs to strengthen trust and compliance posture. Enhancing security headers and privacy policy visibility will further improve their security and privacy compliance ratings.

Scanned

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

1 finding rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

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Keep watching medable.com

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
60
Email security
70
DNS health
80
Network security
100
GDPR outside view
88
Average
78

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Medable operates in the healthcare technology sector, targeting pharmaceutical companies and clinical research organizations with SaaS solutions for clinical trial management. Their competitive advantage lies in integrating AI-driven automation and decentralized trial capabilities, enabling faster study builds and improved trial efficiency. Revenue streams likely include subscription fees and enterprise licensing. The company maintains a strong partnership ecosystem, evidenced by integrations with Adobe and Marketo. Growth indicators include active content marketing, whitepapers, and a global footprint across 60+ countries. The business model is B2B focused, emphasizing innovation and regulatory compliance. Strategic observations highlight the importance of maintaining data security and privacy to meet industry standards and customer expectations.

Security posture

Medable's website demonstrates a good security maturity level with HTTPS enforced and cookie consent implemented, indicating awareness of privacy regulations like GDPR. However, the lack of explicit security headers (e.g., CSP, HSTS) and absence of a published security policy or incident response information suggest gaps in transparency and readiness. No vulnerabilities or exposed sensitive data were detected in the analysis. Compliance with GDPR is partially indicated by cookie consent but lacks detailed privacy policy visibility. The absence of a vulnerability disclosure program or security.txt file limits external reporting capabilities. Overall, the security posture is solid but could be improved by formalizing policies and enhancing header configurations.

Recommendations

  1. Publish a comprehensive security policy page detailing security frameworks and practices.
  2. Implement and enforce security headers such as Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), and X-Frame-Options.
  3. Establish and publicize a vulnerability disclosure program or security.txt file to facilitate responsible reporting.
  4. Provide clear incident response contact information, including dedicated security or abuse email addresses.
  5. Enhance privacy policy visibility and detail to improve GDPR compliance and user trust.

Contact details published on the site

Addresses
Legal name
Medable Inc.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Medable Inc.
Description
Streamline your clinical trial and generate high-quality data with a #1 rated, easy-to-use platform, offered in over 60 countries and 120 languages. Book a demo to learn more.
Key services
Agentic AI platform, eCOA+ (electronic Clinical Outcome Assessment), Total Consent management, Site Monitoring Agent, Decentralized Clinical Trial (DCT) solutions
Content quality
excellent
Branding
consistent

Technology

Stack
Google Tag Manager, Adobe Experience Platform, Marketo Forms, Webflow CMS, OneTrust Cookie Consent, Polyfill.io, Flickity carousel
Frameworks
Webflow, Adobe Experience Platform
Platforms
Webflow hosting
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent banner implemented
  • Secure form loading with Marketo
  • No exposed sensitive data found

Analytics and tracking

Services
Google Analytics (via GTM), Adobe Experience Platform
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Google Ads (AW-741430885), Site Data Processing, Adobe Experience Platform
Marketing tools
Marketo, Adobe Experience Platform
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and interactive forms
  2. No WHOIS data available, possibly due to privacy protection or registry issue
  3. Strong use of modern web technologies and marketing tools
  4. Cookie consent and privacy mechanisms implemented
  5. No explicit security policy or incident response information found
  6. No vulnerability disclosure or security.txt present
  7. Contact information is clearly provided including email, phone, and address
  8. Social media presence is active and linked
  9. No suspicious or malicious content detected
Technical notes

Notes

The website is built using Webflow CMS, leveraging modern JavaScript libraries and integrations such as Adobe Experience Platform and Marketo for marketing automation. It uses Google Tag Manager for analytics and tracking, and OneTrust for cookie consent management. The site is mobile-optimized with responsive design and accessibility considerations. Performance is moderate, with asynchronous loading of scripts and use of CDNs for assets. Technical risks include reliance on third-party scripts and lack of explicit security headers. Opportunities exist to optimize loading times further and strengthen security configurations to reduce attack surface and improve compliance.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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