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Security report for max.com

HBO Max · Media · Finland

Low risk. 3 critical or high findings in Security headers and GDPR outside view.

Security score

80/100

Risk levelLow

0–100, higher is better. How it is calculated

HBO Max is a leading subscription-based streaming service offering a wide range of TV shows, movies, original content, and live sports. The platform targets a broad general audience with a strong emphasis on entertainment and media content. It operates under the Warner Bros. Discovery umbrella, positioning itself as a major player in the global streaming market. The website demonstrates a high level of professionalism, with consistent branding and comprehensive content that supports user engagement and subscription conversion. Technically, the site leverages modern web technologies including React-based frameworks, CDN delivery, and advanced error monitoring tools, ensuring a fast and responsive user experience across devices. Security posture is strong with HTTPS enforcement and standard security headers, although explicit security contact information and vulnerability disclosure policies are not publicly available. Privacy compliance is well addressed with clear privacy and cookie policies and consent mechanisms, reflecting adherence to GDPR requirements. However, the absence of WHOIS registration data raises questions about domain registration transparency, which slightly impacts the overall trust score. Strategic recommendations include enhancing security transparency, publishing vulnerability disclosure information, and maintaining up-to-date technical components to sustain security and compliance.

Scanned

NIS2 and GDPR posture

GDPR outside view
58/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

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This scan found 15 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
95
Security headers
55
Email security
87
DNS health
85
Network security
100
GDPR outside view
58
Average
80

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

HBO Max operates in the media sector as a subscription streaming service, offering a diverse content library including HBO originals, Warner Bros. movies, Discovery content, and live sports. Its business model is based on monthly and yearly subscription plans with optional sports add-ons, targeting consumers seeking premium entertainment. The platform benefits from the strong brand equity of Warner Bros. Discovery and leverages partnerships with content providers and CDN services to optimize delivery. The website's design and content strategy focus on clear plan differentiation and user-friendly subscription flows, supporting customer acquisition and retention. Market positioning is strong in Europe, including Finland, with localized content and pricing. The absence of direct contact information suggests a focus on digital self-service and centralized customer support through authentication domains. Growth opportunities include expanding sports content and enhancing user engagement through personalized experiences.

Security posture

The website exhibits a mature security posture with HTTPS enforced site-wide and implementation of key security headers such as Content-Security-Policy and Strict-Transport-Security. Use of Sentry for error monitoring indicates proactive incident detection capabilities. No exposed sensitive data or vulnerable libraries were detected in the HTML content. However, the lack of publicly available security policies, incident response contacts, or vulnerability disclosure mechanisms limits transparency and may hinder rapid reporting and remediation of security issues. Privacy policies and cookie consent mechanisms are comprehensive and GDPR compliant, reflecting good data protection practices. Recommendations include publishing explicit security contact information, establishing a vulnerability disclosure program, and continuous monitoring of third-party dependencies to mitigate emerging threats.

Recommendations

  1. Publish a clear vulnerability disclosure policy and security contact information to enhance transparency and trust.
  2. Regularly audit and update third-party libraries and scripts to mitigate potential vulnerabilities.
  3. Enhance accessibility features to improve compliance with WCAG standards and user inclusivity.
  4. Maintain and communicate data retention policies clearly within privacy documentation.
  5. Implement additional user education on privacy and security best practices within the platform.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
HBO Max
Description
With HBO Max you can stream TV, movies, real-life stories, and live sports. Get the best of HBO, Discovery, Warner Bros., Cartoon Network, and so much more.
Key services
Streaming TV shows, Movies, Original content, Live sports
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, React (Next.js framework), Sentry (error tracking), Google Tag Manager, Akamai (likely CDN), Braze (marketing automation), Lozad.js (lazy loading images)
Frameworks
Next.js
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Use of Sentry for error monitoring
  • No exposed sensitive data in HTML
  • No visible vulnerable libraries
  • Secure forms with proper roles and labels

Analytics and tracking

Services
Google Tag Manager, Boomerang (mPulse)
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Boomerang (mPulse)
Marketing tools
Braze
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content
  2. Professional streaming service with multiple subscription plans
  3. Strong branding and consistent design
  4. No suspicious or malicious content detected
  5. WHOIS data missing or unavailable, which is unusual
  6. Uses modern web technologies and CDNs
  7. Includes privacy and cookie policies with consent mechanisms
  8. No direct contact emails or phone numbers found on main page
  9. No explicit security or incident response contact information found
Technical notes

Notes

The website is built using modern JavaScript frameworks, specifically Next.js, enabling server-side rendering and optimized performance. It utilizes a robust CDN infrastructure, likely Akamai, to deliver content efficiently worldwide. Integration with marketing and analytics tools such as Braze and Google Tag Manager supports data-driven user engagement strategies. The site is mobile-optimized with responsive design and lazy loading of images for performance gains. Accessibility considerations are present but could be further improved. No CMS was explicitly detected, suggesting a custom or proprietary content management solution. Overall, the technical infrastructure supports a scalable, secure, and user-friendly streaming service platform.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 70/100Medium23 findingsView report
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