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Security report for loccitane.com

L'Occitane en Provence · Retail · N/a

Low risk. 2 critical or high findings in Security headers and SSL/TLS.

Security score

82/100

Risk levelLow

0–100, higher is better. How it is calculated

L'Occitane en Provence operates a global e-commerce platform specializing in premium beauty and skincare products inspired by the Provence region. The website demonstrates a mature digital infrastructure leveraging Salesforce Commerce Cloud, React, and modern web technologies to deliver a responsive and accessible user experience. Privacy and cookie policies are comprehensive and GDPR compliant, reflecting a strong commitment to user data protection. Security posture is robust with HTTPS enforcement and standard security headers, though explicit security policies and incident response contacts are not prominently disclosed. Overall, the website presents a professional and trustworthy front for a large retail brand, with minor gaps in transparency around security and contact information.

Scanned

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching loccitane.com

This scan found 15 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
82
Security headers
45
Email security
92
DNS health
85
Network security
100
GDPR outside view
88
Average
82

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention loccitane.com, from OffSeq Breach.

Total records
6,801
Employees
22
Customers
6,563
Third parties
216
Weak passwords
0%

Latest record dated 2026-06-08 · 108 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for loccitane.com.

Select it in the checkout above.

Masked preview

  • –sts.eu.loccitane.com2026-06-08
  • –sts.eu.loccitane.com2026-06-08
  • –sts.eu.loccitane.com2026-06-08
  • –sts.eu.loccitane.com2026-06-08
  • –ilm-f-ap.loccitane.com2026-06-08

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

L'Occitane en Provence holds a strong market position in the retail beauty sector, targeting consumers seeking high-quality skincare products. The business model focuses on direct-to-consumer online sales supported by localized regional sites. The company benefits from a consistent brand presence and a wide international footprint. While the website integrates advanced marketing and analytics tools, it lacks visible direct contact channels and explicit security governance disclosures, which could be improved to enhance customer trust and compliance visibility. The absence of WHOIS data is a minor concern but does not detract from the brand's established reputation.

Security posture

The website enforces HTTPS and employs common security best practices such as content security policies and cookie consent mechanisms. However, there is no publicly accessible security policy or incident response information, and no vulnerability disclosure program or security.txt file was found. These omissions represent potential compliance gaps and reduce transparency for security researchers and customers. No vulnerabilities or exposed sensitive data were detected in the analyzed content. The security posture is solid but could be enhanced by publishing formal security governance documents and contact points.

Recommendations

  1. Publish a dedicated security policy page outlining security practices and compliance.
  2. Implement and publicize a vulnerability disclosure program with a security.txt file.
  3. Provide clear contact information for security incidents and customer support.
  4. Regularly audit third-party scripts and tracking tools for security and privacy compliance.
  5. Enhance transparency around data retention policies and incident response readiness.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
L'Occitane en Provence
Description
L'Occitane en Provence is a retailer specializing in beauty and skincare products inspired by the Provence region in France.
Key services
Online retail of skincare, beauty, and fragrance products
Content quality
good
Branding
consistent

Technology

Stack
React, jQuery, Google Tag Manager, Google Analytics, Swiper.js, OneTrust Cookie Consent
Frameworks
Salesforce Commerce Cloud (Demandware)
Platforms
Web desktop and mobile
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent mechanism
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics, CQuotient
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
CQuotient
Marketing tools
CQuotient
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a professional e-commerce platform for L'Occitane en Provence.
  2. No WHOIS data available for domain, possibly due to privacy or query error.
  3. Comprehensive privacy and cookie policies present with consent mechanisms.
  4. No direct contact emails or phone numbers found in the analyzed content.
  5. Uses modern web technologies and Salesforce Commerce Cloud platform.
  6. No security or incident response policies explicitly found on the analyzed page.
  7. No vulnerability disclosure or security.txt found.
  8. No suspicious or malicious content detected.
  9. Good SEO and accessibility practices observed.
Technical notes

Notes

The website is built on Salesforce Commerce Cloud with React and jQuery libraries, integrating Google Tag Manager and Google Analytics for marketing and analytics. It uses OneTrust for cookie consent management, ensuring GDPR compliance. The site is mobile-optimized with good accessibility features and SEO metadata. Performance is moderate, with some room for optimization. The absence of visible CMS-specific vulnerabilities and the use of modern frameworks indicate a well-maintained technical infrastructure. Hosting is likely managed by Salesforce, providing enterprise-grade reliability and security.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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