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Security report for knowyourcustomer.com

Know Your Customer Limited · Finance · United Kingdom

Medium risk. 5 critical or high findings in GDPR outside view, SSL/TLS and 1 other check.

Security score

55/100

Risk levelMedium

0–100, higher is better. How it is calculated

Know Your Customer Limited is a UK-based award-winning RegTech company providing a SaaS ecosystem and APIs focused on business KYC verification, compliance, and corporate onboarding. Their platform serves financial institutions and regulated businesses globally, offering modular solutions such as KYC Workspace, KYC Data API, and KYC Review. The company is well-positioned in the market with strong industry partnerships and multiple prestigious awards, reflecting a high level of trust and recognition. Technically, the website is built on WordPress with modern plugins and tracking tools including Google Analytics, LinkedIn Insight, Hotjar, and Apollo.io. The site is hosted likely on WP Engine, optimized for mobile, and demonstrates good SEO and accessibility practices. Security posture is solid with HTTPS enforced and anti-spam measures in place, though some security headers could be improved and formal security policies published. Overall, the security posture is good with no critical vulnerabilities detected. Privacy compliance is well addressed with clear privacy and cookie policies and consent mechanisms. The business credibility is high, supported by client testimonials, certifications, and transparent company information. The domain registration details align well with the website content, indicating legitimacy. Strategic recommendations include enhancing security headers, publishing incident response contacts, adding vulnerability disclosure policies, and continuous monitoring of third-party scripts to maintain security and compliance.

Scanned

NIS2 and GDPR posture

GDPR outside view
63/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      No HTTPS encryption

      GDPR requires appropriate security measures for personal data

      What to do: Implement SSL/TLS certificate for HTTPS

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      No HTTPS Encryption

      Website does not use HTTPS encryption, making all data transmission vulnerable to interception

      What to do: Implement SSL/TLS certificate and redirect all HTTP traffic to HTTPS

  3. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

Need hands-on remediation? Email guard@offseq.com

Keep watching knowyourcustomer.com

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
15
Email security
70
DNS health
80
Network security
100
GDPR outside view
63
Average
55

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Know Your Customer Limited operates in the RegTech sector, targeting financial institutions and regulated businesses requiring robust KYC and AML compliance solutions. Their SaaS model delivers modular, API-driven products that streamline corporate onboarding and ongoing compliance reviews. The company leverages partnerships with major industry players such as Lexis Nexis, Microsoft, and the London Stock Exchange Group, enhancing their data coverage and credibility. Revenue streams likely include subscription fees for SaaS products and pay-per-report services. The presence of client testimonials and awards indicates strong market acceptance and growth potential. Their global registry coverage and AI-powered document reading provide competitive advantages in speed and accuracy. The company’s strategic focus on automation and real-time data access positions it well for expanding compliance demands worldwide.

Security posture

The website demonstrates a mature security posture with HTTPS enabled and no visible exposure of sensitive data. Use of spam protection on contact forms and cookie consent mechanisms align with best practices. However, explicit security headers like Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options are not evident and should be implemented to mitigate common web vulnerabilities. No incident response or security policy pages were found, which could limit transparency and preparedness. The absence of a vulnerability disclosure or security.txt file suggests an opportunity to improve security communication. Overall, the site is secure for visitors and customers but could enhance its security maturity by formalizing policies and improving header configurations.

Recommendations

  1. Implement comprehensive security headers including CSP, X-Frame-Options, and X-Content-Type-Options.
  2. Publish a dedicated security policy and incident response contact information on the website.
  3. Add a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
  4. Regularly audit and update third-party scripts and plugins to minimize vulnerabilities.
  5. Enhance transparency and trust by providing direct company contact emails and phone numbers.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Know Your Customer Limited
Description
Know Your Customer Limited is an award-winning SaaS ecosystem and APIs designed to revolutionise compliance, corporate onboarding and periodic review processes, meeting the diverse needs of financial institutions and regulated businesses worldwide.
Key services
KYC Workspace, KYC Data API, KYC Review and monitoring, Registry Coverage, Business KYC Reports
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress, WPBakery Page Builder, Yoast SEO, Google Analytics, Google Tag Manager, LinkedIn Insight Tag, Apollo.io tracking, Hotjar, CookiePro consent management, jQuery, Owl Carousel, Lottie animations
Frameworks
WordPress CMS, Yoast SEO plugin
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
80/100
Good practices seen
  • Use of HTTPS
  • Cookie consent mechanism
  • No exposed sensitive data in HTML
  • Use of security plugins (spam blocker for contact forms)

Analytics and tracking

Services
Google Analytics, Hotjar, LinkedIn Insight Tag, Apollo.io
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Google Ads, DoubleClick
Tracking pixels
LinkedIn Insight Tag, Hotjar, Apollo.io
Marketing tools
Hotjar, Apollo.io
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is professionally designed with clear navigation and rich content
  2. Strong presence of client testimonials and industry awards
  3. Comprehensive product and industry sector coverage
  4. Use of modern web technologies and analytics tools
  5. Good privacy and cookie consent mechanisms implemented
  6. No signs of blocking or WAF challenges
  7. No exposed sensitive information or obvious vulnerabilities
Technical notes

Notes

The website is built on WordPress CMS using WPBakery Page Builder and Yoast SEO plugin, indicating a modern and flexible content management approach. It integrates multiple analytics and marketing tools such as Google Analytics, LinkedIn Insight, Hotjar, and Apollo.io, supporting data-driven decision making. Hosting appears to be on WP Engine, a reputable managed WordPress host, contributing to performance and security. The site uses responsive design techniques and modern CSS for mobile optimization. Performance is moderate, with potential improvements in loading speed by optimizing images and scripts. The technical stack is well maintained with no obvious deprecated or vulnerable libraries detected. Opportunities exist to enhance security headers and formalize privacy and security documentation.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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