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Security report for iwb.ch

IWB · Energy · Switzerland

Medium risk. 4 critical or high findings in SSL/TLS, Security headers and 1 other check.

Security score

64/100

Risk levelMedium

0–100, higher is better. How it is calculated

IWB is a large regional utility company based in Switzerland, primarily serving the Basel region with energy, water, telecommunications, and mobility services. The company positions itself as a leading provider of climate-friendly energy solutions in Switzerland. The website reflects a professional and consistent brand image, with good content quality and user experience tailored to its target audience of residents and businesses in the region. Technically, the site uses modern technologies including Magnolia CMS, Salesforce Community for customer engagement, and OneTrust for cookie consent management. The presence of Google Tag Manager and Facebook Pixel indicates moderate user tracking and analytics capabilities. Security posture is strong with HTTPS enforced and multiple security headers present, although explicit security and incident response policies are not published on the site. Privacy compliance is partially addressed through cookie consent but lacks a visible privacy policy and terms of service. Overall, the domain registration data aligns well with the business claims, supporting the legitimacy and trustworthiness of the site.

Scanned

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  3. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching iwb.ch

This scan found 15 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
70
Email security
75
DNS health
85
Network security
100
GDPR outside view
53
Average
64

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

IWB operates in essential sectors including energy, telecommunications, and transportation, serving a large customer base in the Basel region. Its business model revolves around utility provision with a strong emphasis on sustainability and climate-friendly energy. The company leverages partnerships and modern CRM platforms like Salesforce to enhance customer service. The website's content and structure suggest a mature organization with a clear market position as a regional leader. However, the absence of detailed privacy and security policies online may indicate areas for improvement in regulatory compliance and transparency. The use of OneTrust and Salesforce indicates investment in customer data management and consent, aligning with GDPR requirements. No suspicious or privacy-protected WHOIS data was found, reinforcing business credibility.

Security posture

The website demonstrates a good security posture with HTTPS enabled and multiple security headers such as Strict-Transport-Security and Content-Security-Policy implemented. The use of OneTrust for cookie consent and Salesforce for customer portal integration suggests attention to data protection and user privacy. No exposed sensitive data or vulnerable libraries were detected in the HTML content. However, the lack of publicly available security policies, incident response contacts, or vulnerability disclosure mechanisms represents a compliance gap and potential risk area. Enhancing transparency by publishing these documents and providing clear security contact channels would improve the security maturity and trustworthiness of the site.

Recommendations

  1. Publish a comprehensive privacy policy and terms of service on the website to improve transparency and GDPR compliance.
  2. Add explicit security and incident response policies, including contact information for security incidents.
  3. Implement and publish a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
  4. Enhance website accessibility features to meet higher standards and improve user experience for all visitors.
  5. Regularly review and update third-party scripts and tracking technologies to minimize privacy risks and maintain compliance.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
IWB
Description
IWB versorgt die Region Basel. Mit Energie. Mit Wasser. Mit Telekom. Mit Mobilität. In der Schweiz sind wir die erste Adresse für klimafreundliche Energie.
Key services
Energy supply, Water supply, Telecommunications, Mobility services
Content quality
good
Branding
consistent

Technology

Stack
Google Tag Manager, OneTrust Cookie Consent, Salesforce Community, YouTube iframe API, Facebook Pixel
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent mechanism
  • No exposed sensitive data in HTML
  • Use of security headers

Analytics and tracking

Services
Google Tag Manager
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
Facebook Pixel
Marketing tools
Salesforce Community
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is professionally designed and well-branded.
  2. Strong focus on climate-friendly energy and regional utility services.
  3. Cookie consent is implemented via OneTrust.
  4. Salesforce integration indicates customer portal and CRM usage.
  5. No explicit privacy policy or terms of service found in the scanned content.
  6. No direct contact emails or phone numbers found in the provided HTML snippet.
  7. No security.txt or vulnerability disclosure information found.
  8. No signs of adult or questionable content.
  9. No WAF or blocking mechanisms detected.
Technical notes

Notes

The website is built on Magnolia CMS and integrates Salesforce Community for customer engagement, indicating a robust and scalable technical infrastructure. It uses modern analytics and tracking tools such as Google Tag Manager and Facebook Pixel, balanced with a cookie consent mechanism via OneTrust. The site is mobile-optimized with good SEO practices evident from meta tags and Open Graph data. Performance is moderate, with asynchronous loading of scripts and optimized CSS. Security headers and HTTPS configuration are well implemented, contributing to a secure browsing environment. Opportunities exist to improve accessibility and to publish more comprehensive privacy and security documentation to reduce technical debt and regulatory risk.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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