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Security report for itron.com

Itron · Energy · United States

Low risk. 2 critical or high findings in Security headers and SSL/TLS.

Security score

85/100

Risk levelLow

0–100, higher is better. How it is calculated

Itron is a recognized enterprise specializing in smart energy and water management solutions for utilities and cities. Their website reflects a mature digital presence with a focus on sustainability and efficiency through intelligent networks and software services. The company targets utility providers and municipal clients, offering technology-driven solutions to optimize resource management. Technically, the website leverages modern frameworks such as React and Liferay, combined with analytics tools like Google Analytics and Matomo, indicating a well-maintained infrastructure. Security posture is strong with HTTPS enforcement and consent management, though explicit security policies and incident response contacts are not publicly detailed. Overall, the site demonstrates professionalism and trustworthiness suitable for an enterprise in the energy sector.

Scanned

NIS2 and GDPR posture

GDPR outside view
100/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching itron.com

This scan found 13 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
65
Email security
85
DNS health
85
Network security
100
GDPR outside view
100
Average
85

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Itron operates in the energy and water sectors, providing B2B technology and services to utilities and cities. Their market position is that of an established leader with a comprehensive portfolio of intelligent networks and software solutions. The business model centers on delivering technology-enabled services that enhance operational efficiency and sustainability. The website content and structure support this positioning, targeting professional audiences with clear messaging. The absence of direct contact emails or phone numbers suggests a controlled communication channel, likely via contact forms. The company maintains compliance with privacy regulations, as evidenced by detailed privacy and cookie policies. The digital ecosystem includes integrations with major analytics and consent management platforms, supporting data-driven decision-making and regulatory adherence.

Security posture

The website exhibits a solid security foundation with HTTPS enforced and modern security headers partially implemented. Consent mechanisms for cookies and tracking are robust, aligning with GDPR requirements. However, the absence of a publicly available security policy or incident response contact limits transparency in security governance. No vulnerabilities or exposed sensitive data were detected in the HTML content. The use of third-party scripts is standard but should be regularly audited to mitigate supply chain risks. Overall, the security maturity is appropriate for an enterprise website, with room for improvement in explicit policy disclosures and incident readiness communication.

Recommendations

  1. Publish a dedicated security policy page outlining security frameworks and practices.
  2. Provide clear incident response contact information to enhance trust and readiness.
  3. Implement additional security headers such as Referrer-Policy and Permissions-Policy.
  4. Regularly review and update third-party scripts to minimize vulnerability exposure.
  5. Enhance accessibility features to improve compliance and user experience.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Itron
Description
Itron innovates new ways for utilities and cities to manage energy and water through intelligent networks, software, and services that enhance efficiency, reliability, and sustainability.
Key services
intelligent networks, software solutions, utility services
Content quality
good
Branding
consistent

Technology

Stack
React, YUI, Liferay, Google Tag Manager, Matomo
Frameworks
Liferay DXP
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Google Consent Mode implemented
  • Cookie consent banner present
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics, Matomo
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Matomo
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Content is professional and targeted at utilities and cities for energy and water management.
  3. Strong privacy and cookie consent mechanisms are implemented.
  4. Use of modern web technologies and analytics tools.
  5. No direct contact emails or phone numbers found in the HTML; contact likely via forms.
  6. No explicit security or incident response policies published.
  7. WHOIS data for subdomain not available, which is typical.
Technical notes

Notes

The website is built on a modern technology stack including React and Liferay CMS, supported by YUI libraries and various Liferay modules. Performance is moderate with combined and minified resources, and mobile optimization is good. SEO is supported by comprehensive meta tags and Open Graph data. Analytics integration is sophisticated, using both Google Analytics and Matomo with consent management. The infrastructure appears enterprise-grade, though some legacy components (YUI) suggest partial technical debt. Opportunities exist to modernize further and enhance accessibility compliance. Hosting details are not explicit but likely enterprise-class given the domain and technology choices.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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