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Security report for ingdirect.it

ING · Finance · Italy

Medium risk. 3 critical or high findings in GDPR outside view, SSL/TLS and 1 other check.

Security score

61/100

Risk levelMedium

0–100, higher is better. How it is calculated

ING Italia is a leading online bank in Italy, part of the global ING Group, offering a wide range of financial products including current accounts, deposits, mortgages, loans, investments, and insurance. The website is professionally designed with a strong focus on user experience, mobile optimization, and clear navigation. It employs modern web technologies and integrates advanced analytics and advertising tools with a robust cookie consent mechanism ensuring GDPR compliance. Security practices are good, with HTTPS usage and no exposed sensitive data, although some security headers and explicit incident response policies are not publicly visible. Overall, the website reflects a mature digital presence aligned with a large financial institution's standards.

Scanned

NIS2 and GDPR posture

GDPR outside view
58/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      No HTTPS encryption

      GDPR requires appropriate security measures for personal data

      What to do: Implement SSL/TLS certificate for HTTPS

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      No HTTPS Encryption

      Website does not use HTTPS encryption, making all data transmission vulnerable to interception

      What to do: Implement SSL/TLS certificate and redirect all HTTP traffic to HTTPS

  3. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
65
Email security
75
DNS health
70
Network security
100
GDPR outside view
58
Average
61

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention ingdirect.it, from OffSeq Breach.

Total records
1,290
Employees
0
Customers
1,234
Third parties
56
Weak passwords
21%

22 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for ingdirect.it.

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Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

ING Italia maintains a strong market position as a digital-first bank targeting private customers in Italy. Its business model revolves around online banking services with a focus on convenience, competitive financial products, and customer engagement through digital channels. The company leverages partnerships for content (ING THINK), recruitment (ing.jobs), and regulatory compliance (Consob arbitration). The presence of certifications and awards enhances its credibility. The website content and structure support a comprehensive customer journey from product discovery to support, indicating a well-integrated marketing and service ecosystem.

Security posture

The website demonstrates a solid security posture with HTTPS enforcement, cookie consent management, and no visible sensitive data leaks. The use of third-party scripts is managed with consent, reducing privacy risks. However, the absence of explicit security policies, incident response contacts, and security.txt files suggests room for improvement in transparency and readiness. Security headers are not detected in the HTML content, which could be enhanced to mitigate common web threats. Overall, the security maturity is good but could benefit from formalized policies and additional technical controls.

Recommendations

  1. Implement and publish a dedicated security policy and incident response contact information on the website.
  2. Add and verify security HTTP headers such as Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security.
  3. Consider publishing a security.txt file to facilitate responsible vulnerability disclosure.
  4. Regularly audit and update third-party scripts to minimize security and privacy risks.
  5. Enhance transparency around data retention policies and user privacy controls.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
ING
Description
ING Italia è la Banca online leader a livello internazionale. ING Italia fa parte del Gruppo olandese ING, uno dei principali gruppi bancari e assicurativi al mondo, oggi presente in più di 40 Paesi.
Key services
Conto Corrente, Deposito, Mutui, Prestiti, Investimenti, Carte, Assicurazione Vita
Content quality
excellent
Branding
consistent

Technology

Stack
jQuery 3.7.1, Adobe Launch (Adobe DTM), Google Tag Manager, Amazon Ads Pixel, Google Analytics (gtag.js), Adobe AppMeasurement
Platforms
Web
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
80/100
Good practices seen
  • Cookie consent banner with granular controls
  • Use of HTTPS (implied by canonical URL https://www.ing.it/)
  • No exposed sensitive data in HTML
  • No vulnerable libraries detected

Analytics and tracking

Services
Google Analytics, Adobe AppMeasurement
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Amazon Ads
Tracking pixels
Google Ads (AW- IDs), DoubleClick (DC- IDs), Amazon Ads Pixel
Marketing tools
Adobe Launch
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is professionally designed and well-structured.
  2. Comprehensive cookie consent mechanism is implemented.
  3. No forms detected in the homepage HTML content; login and activation pages are linked externally.
  4. Strong branding and consistent messaging throughout the site.
  5. Use of multiple third-party analytics and advertising scripts with consent management.
  6. No exposed sensitive data or obvious security vulnerabilities in the HTML content.
  7. No explicit security or incident response policies found on the homepage.
  8. Contact phone number provided in structured data but no email addresses publicly listed.
  9. Social media presence is strong with official accounts linked.
  10. Certifications and awards prominently displayed enhancing trust.
Technical notes

Notes

The website uses a modern technology stack including jQuery, Adobe Launch for tag management, Google Tag Manager, and Amazon Ads pixels. The site is responsive and optimized for mobile devices, with good SEO practices including meta tags and structured data. Performance is moderate, likely due to multiple third-party scripts. No CMS is explicitly detected, suggesting a custom or proprietary platform. The site architecture supports clear navigation and accessibility features, contributing to a positive user experience. Opportunities exist to improve hosting transparency and performance optimization.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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