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Security report for ing.de

ING-DiBa AG · Finance · Germany

Medium risk. 5 critical or high findings in GDPR outside view and SSL/TLS.

Security score

60/100

Risk levelMedium

0–100, higher is better. How it is calculated

ING-DiBa AG operates as one of Germany's leading digital and universal banks, serving over 9 million customers. The company offers a broad range of financial products including current accounts, loans, investment services, and mortgage financing. The website reflects a strong market position with a focus on customer satisfaction and digital innovation. The target audience includes private customers and business banking clients, emphasizing ease of use and accessibility through digital channels such as the ING app. The business model centers on providing comprehensive banking services with a digital-first approach, supported by a robust online presence and customer engagement.

Scanned

NIS2 and GDPR posture

GDPR outside view
25/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      Third-party services without privacy policy

      Detected services: Facebook, Twitter, LinkedIn, YouTube

      What to do: Document all third-party data sharing in your privacy policy

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

Need hands-on remediation? Email guard@offseq.com

Keep watching ing.de

This scan found 16 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
75
Email security
85
DNS health
75
Network security
100
GDPR outside view
25
Average
60

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention ing.de, from OffSeq Breach.

Total records
11,348
Employees
0
Customers
11,273
Third parties
75
Weak passwords
29%

36 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for ing.de.

Select it in the checkout above.

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The company holds a leading position in the German banking sector, recognized repeatedly as the most popular bank. Its competitive advantage lies in digital banking services, customer-centric products, and a strong brand reputation. Revenue streams are diversified across retail banking, loans, investments, and insurance products. The partnership ecosystem includes app stores and social media platforms for customer outreach. Growth indicators include continuous digital enhancements and customer engagement initiatives such as webinars and educational content. The company maintains a consistent branding strategy and transparent communication channels.

Security posture

The website employs HTTPS with excellent SSL configuration and uses modern security practices such as service workers and OpenID Connect for authentication. Cookie consent is managed via Usercentrics, and analytics are conducted with Webtrekk, indicating compliance with privacy regulations. However, explicit security headers are not visibly present, and no dedicated security policy or incident response contacts are published on the main site. There is no vulnerability disclosure or security.txt file found, which could enhance transparency and security posture. Overall, the security maturity is good but could benefit from additional explicit security documentation and headers.

Recommendations

  1. Implement and publish a dedicated security policy page including incident response contacts.
  2. Add standard security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options.
  3. Publish a security.txt file to facilitate vulnerability disclosure and improve transparency.
  4. Enhance visibility of data protection officer contact information to strengthen GDPR compliance.
  5. Continue to monitor and update third-party libraries and analytics tools to mitigate vulnerabilities.

Contact details published on the site

Addresses
Legal name
ING-DiBa AG
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
ING-DiBa AG
Description
Die ING ist mit über 9 Millionen Kundinnen und Kunden eine der führenden Digital- und Universalbanken Deutschlands. Unsere Kernprodukte sind Girokonten, Baufinanzierungen, Spargelder, Verbraucherkredite und Wertpapiere.
Key services
Girokonto, Kredite, Depot/Wertpapierhandel, Baufinanzierung, Sparen & Anlegen, Versicherungen
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript ES Modules, Lit (Web Components), Service Workers, Webtrekk Analytics, Usercentrics Cookie Consent, OpenID Connect (Auth Client)
Frameworks
Lit
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Service Worker registered
  • Cookie consent mechanism
  • OpenID Connect authentication

Analytics and tracking

Services
Webtrekk
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Webtrekk
Marketing tools
Usercentrics Cookie Consent, Webtrekk Analytics
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking detected.
  2. Strong digital presence with modern web technologies and good mobile optimization.
  3. Comprehensive business information and contact details provided.
  4. Cookie consent and privacy policies are implemented and GDPR compliant.
  5. No explicit security policy or incident response contact found on main page.
  6. No vulnerability disclosure or security.txt found.
  7. Use of reputable analytics and consent management tools.
  8. No suspicious or malicious content detected.
Technical notes

Notes

The website is built on a modern tech stack leveraging Lit web components, ES modules, and service workers for progressive web app capabilities. Hosting is supported by Akamai CDN, ensuring fast content delivery and scalability. The CMS appears proprietary but well-integrated with modular JavaScript components. Performance is optimized with lazy loading of images and asynchronous script loading. Mobile optimization is excellent with responsive design and accessibility features such as skip-to-content links. SEO is supported by structured data (JSON-LD) and proper meta tags. Technical risks are minimal, but continuous monitoring of third-party dependencies is advised to prevent security issues.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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