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Security report for ing.com

ING · Finance · Netherlands

Low risk. 2 critical or high findings in Email security and SSL/TLS.

Security score

86/100

Risk levelLow

0–100, higher is better. How it is calculated

ING is a large, established global financial institution of Dutch origin, providing a broad range of banking and financial services with a strong emphasis on sustainability and corporate governance. The website serves multiple audiences including customers, investors, and the general public, offering comprehensive information on corporate strategy, compliance, and sustainability initiatives. The digital infrastructure employs modern web technologies and analytics tools, supporting a professional and accessible user experience. Security posture is strong with HTTPS enforced and CSRF protections, though explicit security headers and incident response contacts could be improved. Overall, the website reflects a mature and credible financial services brand with a high level of professionalism and trustworthiness.

Scanned

NIS2 and GDPR posture

GDPR outside view
83/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching ing.com

This scan found 12 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
85
Email security
87
DNS health
90
Network security
100
GDPR outside view
83
Average
86

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

ING holds a significant market position as a major European financial institution with a global footprint. Its business model focuses on retail and wholesale banking, investment services, and sustainability-driven finance. The company maintains transparency through detailed investor relations content and compliance disclosures. The partnership ecosystem includes official social media channels and a dedicated careers subdomain. Growth indicators include active sustainability programs and engagement with regulatory frameworks. The website content and structure support ING's brand as a responsible and innovative financial services provider.

Security posture

The website demonstrates a mature security posture with enforced HTTPS, CSRF protection, and no visible exposure of sensitive data. Use of Adobe Analytics and BlueConic indicates moderate user tracking balanced with privacy compliance. However, the absence of explicit security headers (e.g., CSP, HSTS) and lack of a public vulnerability disclosure policy or incident response contact represent areas for improvement. No critical vulnerabilities or malware indicators were detected. The security culture appears aligned with industry standards but could benefit from enhanced transparency and formalized disclosure mechanisms.

Recommendations

  1. Implement and publish comprehensive security headers such as Content Security Policy and HTTP Strict Transport Security.
  2. Establish and publicize a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
  3. Provide clear incident response contact information to improve transparency and trust.
  4. Regularly audit third-party scripts and analytics tools to mitigate supply chain risks.
  5. Enhance user privacy controls and cookie consent mechanisms to align with evolving regulations.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
ING
Description
Corporate Site of ING, a global financial institution of Dutch origin, providing news, investor relations and general information
Key services
Banking, Investor relations, Sustainability initiatives, Financial news and reports
Content quality
excellent
Branding
consistent

Technology

Stack
jQuery 3.5.1, Adobe DTM (Adobe Analytics), BlueConic (marketing platform), ReadSpeaker (accessibility tool), Highcharts (charting library), Modernizr
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced (implied by canonical URL and external scripts)
  • CSRF protection script included
  • No exposed sensitive data in HTML
  • Use of modern JS libraries with deferred loading

Analytics and tracking

Services
Adobe Analytics, BlueConic
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Adobe Analytics, BlueConic
Marketing tools
BlueConic
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and navigation
  2. Strong corporate branding and consistent design
  3. Comprehensive sections on compliance, governance, sustainability
  4. Use of modern web technologies and analytics tools
  5. No signs of phishing or malware
  6. No explicit contact emails or phone numbers publicly listed, only contact form
  7. No explicit incident response or vulnerability disclosure information found
Technical notes

Notes

The website uses a modern technology stack including jQuery 3.5.1, Adobe DTM for analytics, BlueConic for marketing automation, and ReadSpeaker for accessibility. The site is mobile optimized with good SEO and accessibility features. Performance is moderate, with deferred loading of scripts and use of CDN-hosted resources. No CMS was explicitly detected, suggesting a custom or proprietary platform. Hosting provider details are not disclosed. The technical implementation supports a professional user experience but could be enhanced with additional security headers and performance optimizations.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 56/100Medium20 findingsView report
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