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Security report for ing.at

ING · Finance · Austria

Medium risk. 5 critical or high findings in GDPR outside view and SSL/TLS.

Security score

52/100

Risk levelMedium

0–100, higher is better. How it is calculated

The website ing.at serves as an informational landing page announcing the transfer of ING Austria's private banking business to bank99 AG as of November 30, 2021. It provides contact information for former customers and legal representatives handling specific cases. The site is primarily targeted at former ING Austria private banking customers and does not offer active banking services. Technically, the site uses modern web technologies including Lit for UI components, service workers for offline capabilities, and integrates third-party services such as Usercentrics for cookie consent and Webtrekk for analytics. However, the SSL configuration is critically flawed with no valid certificate and no TLS protocols enabled, severely impacting security posture. Security headers are well implemented but undermined by the lack of proper SSL. The domain registration and DNS records are consistent with a legitimate banking entity, and the site includes standard privacy and cookie policies compliant with GDPR. Overall, the site is professional and trustworthy in content but requires urgent remediation of SSL issues to ensure secure user access.

Scanned

NIS2 and GDPR posture

GDPR outside view
0/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • Critical

      No HTTPS encryption

      GDPR requires appropriate security measures for personal data

      What to do: Implement SSL/TLS certificate for HTTPS

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      No HTTPS Encryption

      Website does not use HTTPS encryption, making all data transmission vulnerable to interception

      What to do: Implement SSL/TLS certificate and redirect all HTTP traffic to HTTPS

Need hands-on remediation? Email guard@offseq.com

Keep watching ing.at

This scan found 16 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
75
Email security
50
DNS health
85
Network security
100
GDPR outside view
0
Average
52

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

ING is a large, well-established financial institution with a global presence. The ing.at domain reflects the transition of its Austrian retail banking operations to bank99 AG, indicating a strategic business move. The site targets former private banking customers in Austria, providing support and legal contact points. The business model here is informational and customer service-oriented rather than transactional. The presence of partner domains such as bank99.at and check24.de indicates a networked ecosystem for banking and financial services. The company leverages modern web technologies and third-party marketing and analytics tools to maintain digital presence and customer engagement. The lack of phone numbers or physical addresses on this page suggests a focus on email-based support for legacy customers.

Security posture

The security posture of the website is moderate but compromised by critical SSL issues. While security headers such as HSTS, CSP, X-Content-Type-Options, and X-XSS-Protection are present and configured properly, the absence of a valid SSL certificate and disabled TLS protocols represent a major vulnerability. This exposes users to potential man-in-the-middle attacks and undermines trust. No incident response or vulnerability disclosure information is provided, which could be improved. The domain uses SPF and DMARC for email security, which is positive. Overall, the site demonstrates awareness of security best practices but requires immediate SSL remediation to meet industry standards.

Recommendations

  1. Immediately renew or install a valid SSL certificate and enable TLS 1.2 or higher to secure all connections.
  2. Enable HSTS with includeSubDomains and preload flags to enforce HTTPS usage.
  3. Correct and properly configure CAA DNS records to specify authorized certificate authorities.
  4. Implement and publish a vulnerability disclosure policy or security.txt file to improve transparency and incident response.
  5. Consider adding explicit incident response contact channels such as security@ or abuse@ email addresses.
Technical notes

Notes

The website is hosted on Apache server with DNS and CDN services provided by Akamai, ensuring robust global delivery. The front-end uses Lit framework for modular web components and service workers for progressive web app features. Cookie consent is managed by Usercentrics, and analytics are handled by Webtrekk. Advertising scripts from adition are present, indicating monetization or marketing efforts. The site is mobile optimized with responsive images and meta tags. However, performance metrics are unavailable, and SSL/TLS configuration is critically deficient, which poses a risk to user security and trust. The CMS appears proprietary to ING, with well-structured CSS and JavaScript assets loaded from CDN. Overall, the technical infrastructure is modern but requires urgent security upgrades.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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