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Security report for infomateworld.com

Infomate · Finance · Sri Lanka

Medium risk. 3 critical or high findings in GDPR outside view, SSL/TLS and 1 other check.

Security score

61/100

Risk levelMedium

0–100, higher is better. How it is calculated

Infomate is a well-established Business Process Outsourcing (BPO) and Business Process Management (BPM) company based in Sri Lanka, with over two decades of experience serving global clients including Fortune 500 companies. The company offers a broad range of services such as Finance & Accounting, Back Office Services, Payroll and HR Outsourcing, Business Excellence, and Sales Support. It operates across multiple regions including the Nordic countries, Australia, the UK, and the USA, and is a subsidiary of the reputable John Keells Holdings PLC. The website reflects a mature digital presence with modern technologies, strong branding, and comprehensive content. Security posture is good with HTTPS, ISO 27001 certification, and GDPR compliance mechanisms in place, though some security headers could be enhanced. Overall, the site is professional, trustworthy, and well-optimized for both users and search engines.

Scanned

NIS2 and GDPR posture

GDPR outside view
70/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      No HTTPS encryption

      GDPR requires appropriate security measures for personal data

      What to do: Implement SSL/TLS certificate for HTTPS

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      No HTTPS Encryption

      Website does not use HTTPS encryption, making all data transmission vulnerable to interception

      What to do: Implement SSL/TLS certificate and redirect all HTTP traffic to HTTPS

  3. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

Need hands-on remediation? Email guard@offseq.com

Keep watching infomateworld.com

This scan found 18 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
50
Email security
85
DNS health
60
Network security
100
GDPR outside view
70
Average
61

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Infomate holds a strong market position as Sri Lanka's most experienced BPM provider, leveraging its affiliation with John Keells Holdings to serve over 150 clients in more than 10 countries. The company targets large enterprises requiring high-volume, complex outsourcing solutions across diverse industries including finance, manufacturing, healthcare, and IT. Its business model focuses on delivering customized, scalable BPM services with a strong emphasis on quality, compliance, and continuous improvement. The presence of detailed case studies, testimonials, and a wide range of resources indicates a mature marketing and client engagement strategy. Partnerships with global brands and a robust social media presence further enhance its competitive advantage.

Security posture

The website demonstrates a solid security foundation with enforced HTTPS, ISO 27001 certification, and a GDPR-compliant cookie consent mechanism. No exposed sensitive data or vulnerable libraries were detected in the HTML content. However, explicit security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options were not found, representing an area for improvement. The absence of a published security policy or incident response information is noted. Overall, the security posture is good but could be strengthened by implementing additional HTTP security headers and publishing formal security documentation.

Recommendations

  1. Implement comprehensive HTTP security headers including Content-Security-Policy, X-Frame-Options, X-Content-Type-Options, and Referrer-Policy to enhance protection against common web attacks.
  2. Publish a dedicated security policy and incident response plan on the website to improve transparency and readiness.
  3. Add a vulnerability disclosure policy or security.txt file to facilitate responsible reporting of security issues.
  4. Regularly audit and update third-party libraries and plugins to mitigate potential vulnerabilities.
  5. Enhance data retention and privacy policy details to align with best practices and improve user trust.

Contact details published on the site

Addresses
Legal name
Infomate (Pvt) Ltd
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Infomate
Description
Infomate is a leading Business Process Outsourcing (BPO) and Business Process Management (BPM) provider in Sri Lanka with over 24 years of experience, serving Fortune 500 companies globally. It offers services including Finance & Accounting, Back Office Services, Payroll and HR Outsourcing, Business Excellence, and Sales Support. The company operates in multiple regions including the Nordic Region, Australia, United Kingdom, and United States of America.
Key services
Finance & Accounting, Back Office Services, Payroll and HR Outsourcing Services, Business Excellence, Sales Support
Content quality
excellent
Branding
consistent

Technology

Stack
jQuery, Elementor, Drupal 8 (generator meta tag), Google Tag Manager, Calendly widget, Swiper.js, Underscore.js, WP Emoji, GDPR Cookie Compliance plugin, Brave Popup Builder
Frameworks
Drupal 8
Platforms
WordPress, Drupal
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • ISO 27001 certification
  • Cookie consent mechanism with GDPR compliance
  • No exposed sensitive data found in HTML
  • Use of security plugins (GDPR Cookie Compliance, Brave Popup)

Analytics and tracking

Services
Google Analytics (via Google Tag Manager)
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
PixelLB
Marketing tools
Calendly, Brave Popup Builder
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is professionally designed and well-structured.
  2. Content is comprehensive and relevant to BPO and BPM services.
  3. Strong emphasis on Sri Lanka as a BPO hub with global reach.
  4. Multiple social media and external resource links present.
  5. Cookie consent and GDPR compliance mechanisms implemented.
  6. No critical security issues or WAF blocking detected.
  7. Use of modern web technologies and CMS.
  8. Presence of client testimonials and case studies enhances trust.
Technical notes

Notes

The website is built primarily on Drupal 8 with indications of WordPress usage (e.g., wp-admin and wp-json endpoints), suggesting a hybrid or transitional environment. It employs modern JavaScript libraries such as jQuery, Swiper.js, and Underscore.js, and integrates third-party services like Google Tag Manager and Calendly for analytics and scheduling. The site is well-optimized for mobile devices and demonstrates good SEO practices with proper meta tags and structured data (JSON-LD). Performance is moderate, with opportunities to optimize loading times further. The technical infrastructure supports a professional and scalable online presence suitable for a large BPO provider.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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