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Security report for ihi.org

Institute for Healthcare Improvement · Healthcare · United States

Medium risk. 4 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

73/100

Risk levelMedium

0–100, higher is better. How it is calculated

The Institute for Healthcare Improvement (IHI) is a globally recognized non-profit organization dedicated to advancing healthcare quality and patient safety through improvement science. Their website demonstrates a mature digital presence with comprehensive educational resources, consulting services, and collaborative networks aimed at healthcare professionals and organizations worldwide. The site is built on Drupal 10 and integrates multiple modern marketing and analytics technologies, including HubSpot, Google Analytics, Microsoft Clarity, and various social media tracking pixels. Privacy and cookie policies are clearly presented with user consent mechanisms, reflecting good compliance practices. Security posture is strong with HTTPS enforced and use of reCAPTCHA Enterprise, though explicit security headers should be confirmed. The absence of WHOIS data limits domain registration verification, but the website's professional content and branding strongly indicate legitimacy. Overall, the site offers excellent user experience, content quality, and technical implementation, positioning IHI as a trusted leader in healthcare improvement.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching ihi.org

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
40
Email security
80
DNS health
80
Network security
100
GDPR outside view
68
Average
73

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

IHI operates in the healthcare and education sectors as a large non-profit entity focused on quality improvement and patient safety. Their business model revolves around providing consulting, training, and collaborative networks to healthcare systems and professionals globally. The organization leverages strategic partnerships and a strong brand reputation to maintain market leadership. Revenue streams likely include educational program fees, consulting contracts, and philanthropic funding. The website's multilingual support and extensive resource offerings indicate a broad target audience and global reach. The digital infrastructure supports scalable engagement through online courses, conferences, and initiatives, reflecting a mature and well-integrated ecosystem.

Security posture

The website exhibits a solid security posture with mandatory HTTPS, use of advanced bot protection via reCAPTCHA Enterprise, and integration of reputable analytics and marketing tools. No exposed sensitive data or vulnerable libraries were detected in the HTML content. However, explicit presence of key security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options was not confirmed and should be audited. The lack of a published security.txt or vulnerability disclosure policy is a minor gap in transparency. Overall, the site demonstrates good security hygiene appropriate for a healthcare-focused organization handling user data via forms and tracking mechanisms.

Recommendations

  1. Conduct a security header audit and implement missing headers like CSP, X-Frame-Options, and X-Content-Type-Options to enhance protection against common web attacks.
  2. Publish a security.txt file to facilitate responsible vulnerability disclosure and improve transparency.
  3. Regularly review third-party scripts and tracking pixels to mitigate supply chain risks.
  4. Enhance contact information availability by providing verified company emails and phone numbers for support and security reporting.
  5. Maintain and update privacy and cookie policies to reflect evolving regulations and user expectations.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Institute for Healthcare Improvement
Description
IHI uses improvement science to advance and sustain better outcomes in health and health care worldwide. They provide consulting, education, networks, and resources to improve healthcare quality and safety.
Key services
Consulting, Education and Training, Networks and Initiatives, Resources and Publications
Content quality
excellent
Branding
consistent

Technology

Stack
Drupal 10, Google Tag Manager, Google Analytics, HubSpot Forms, Microsoft Clarity, Facebook Pixel, LinkedIn Insight Tag, Bing Ads, AddToAny Sharing, reCAPTCHA Enterprise
Frameworks
Drupal CMS
Platforms
HubSpot (forms and marketing)
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of reCAPTCHA Enterprise for forms
  • No exposed sensitive data found in HTML
  • Use of security and privacy disclaimers

Analytics and tracking

Services
Google Analytics, Microsoft Clarity, HubSpot Analytics
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Bing Ads, Facebook Ads
Tracking pixels
Facebook Pixel, LinkedIn Insight Tag, Microsoft Clarity
Marketing tools
HubSpot Marketing
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is professionally designed and content-rich.
  2. Strong focus on healthcare improvement and education.
  3. Multiple language support available.
  4. Use of modern web technologies and marketing tools.
  5. Privacy and cookie policies are clearly presented with consent mechanisms.
  6. No direct contact emails or phone numbers found; contact primarily via forms.
  7. No WHOIS data available to verify domain registration details.
Technical notes

Notes

The website is built on Drupal 10 CMS, indicating a modern and supported content management platform. It uses a variety of third-party services including HubSpot for marketing automation and forms, Google Tag Manager and Analytics for tracking, Microsoft Clarity for user behavior analytics, and social media pixels for retargeting. The site is mobile-optimized with responsive design and accessibility considerations. Performance is moderate, likely influenced by multiple external scripts. The technical stack is well-suited for a large non-profit organization with global reach, though continuous monitoring of third-party dependencies is recommended to minimize security and performance risks.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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