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Security report for igel-aerger.de

Verbraucherzentrale · Healthcare · Germany

Medium risk. 5 critical or high findings in GDPR outside view, Security headers and 1 other check.

Security score

63/100

Risk levelMedium

0–100, higher is better. How it is calculated

The Verbraucherzentrale website is a well-established consumer protection portal in Germany, focusing on healthcare topics such as Individual Health Services (IGeL) and patient rights. It provides comprehensive information, advice, and complaint mechanisms for consumers, particularly those insured under statutory health insurance. The site is professionally designed, mobile-optimized, and uses modern web technologies including Drupal 10 and Matomo analytics. The content is trustworthy and targeted at a general consumer audience seeking healthcare guidance. Technically, the site is hosted on a professional infrastructure with secure HTTPS connections, though it lacks some advanced security headers and explicit cookie consent mechanisms. Overall, the site demonstrates a strong security posture and compliance with GDPR, though improvements in transparency and security headers are recommended.

Scanned

NIS2 and GDPR posture

GDPR outside view
28/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Security headers
55
Email security
70
DNS health
60
Network security
100
GDPR outside view
28
Average
63

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Verbraucherzentrale operates as a large, essential non-profit entity in the healthcare and consumer protection sectors in Germany. It holds a leading market position with a broad range of advisory and informational services. The business model centers on public consumer advocacy, funded and supported by governmental bodies, as indicated by the presence of the Federal Ministry of Justice logo. The organization maintains a network of partner sites addressing specialized consumer issues. The website content is professionally curated to serve a wide demographic of German consumers, especially those dealing with healthcare service payments and rights. The absence of direct contact emails or phone numbers in the content suggests a preference for structured contact forms and regional offices for consumer interaction.

Security posture

The website enforces HTTPS and uses modern, maintained libraries and frameworks, which contributes to a solid security foundation. However, the absence of explicit security headers such as Content-Security-Policy and X-Frame-Options reduces the defense-in-depth posture. No vulnerabilities or exposed sensitive data were detected in the HTML content. The site does not publicly disclose incident response or security policies, which could be improved to enhance transparency and trust. The use of Matomo analytics indicates a privacy-conscious approach to user tracking. Overall, the security posture is good but could benefit from additional hardening and policy disclosures.

Recommendations

  1. Implement and publish a cookie consent banner/mechanism to comply fully with GDPR cookie requirements.
  2. Add security headers like Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to improve protection against common web attacks.
  3. Publish a clear security policy and incident response contact information to enhance transparency and user trust.
  4. Consider adding verified company contact emails and phone numbers for direct consumer support visibility.
  5. Regularly audit third-party scripts and libraries to ensure no vulnerabilities are introduced.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Verbraucherzentrale
Description
Die Verbraucherzentrale bietet Verbraucherschutzinformationen und Beratung, insbesondere zu selbst zu zahlenden Gesundheitsleistungen (IGeL) und Patientenrechten.
Key services
Verbraucherberatung, Marktbeobachtung, Beschwerdeannahme, Informationsbereitstellung zu Gesundheitsleistungen
Content quality
excellent
Branding
consistent

Technology

Stack
Drupal 10, jQuery, Matomo Analytics, lazysizes, Shariff, Slick Slider
Frameworks
Drupal
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of modern libraries and frameworks

Analytics and tracking

Services
Matomo
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Matomo
Marketing tools
Shariff social sharing
Transparency
basic

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is a consumer protection portal focused on healthcare and patient rights in Germany.
  2. Content is comprehensive, well-structured, and professionally presented.
  3. No signs of malicious or suspicious content.
  4. Uses modern web technologies and analytics with privacy considerations.
  5. No explicit contact emails or phone numbers found in the provided content; contact primarily via forms.
  6. No explicit cookie consent mechanism detected despite GDPR compliance indications.
  7. No visible security headers in HTML but HTTPS is enforced.
Technical notes

Notes

The website is built on Drupal 10 CMS, leveraging a modern tech stack including jQuery, Matomo for analytics, and lazy loading for images. The site is mobile-optimized and accessible, with good SEO practices evident from meta tags and structured navigation. Hosting is managed via DomainControl nameservers, indicating professional domain management. Performance is moderate, with room for optimization in loading times and script management. The site uses social sharing tools (Shariff) and sliders (Slick) for enhanced user experience. No critical technical debt or outdated technologies were detected, suggesting a well-maintained infrastructure.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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