Skip to main content

Security report for id24.com

ID24 · Retail · Sweden

High risk. 10 critical or high findings in GDPR outside view, SSL/TLS and 2 other checks.

Security score

34/100

Risk levelHigh

0–100, higher is better. How it is calculated

ID24 is a Sweden-based company specializing in second display software solutions that integrate with CRM systems to enhance onboarding, data collection, and customer engagement primarily in retail and hospitality sectors. Established in 2009, the company has a solid international presence with over 3000 installations across 20 countries. Their offerings include software for second displays, onboarding solutions for shoppers and employees, and tools to promote mobile app downloads and gather customer feedback. The website reflects a professional and consistent brand image with good content quality and clear navigation. Technically, the site is built on WordPress using modern themes and plugins, with moderate performance and good mobile optimization. Security posture is adequate with HTTPS enabled but lacks some security headers and explicit privacy and cookie policies, indicating room for improvement in compliance and security transparency. Contact information is limited to phone numbers and Twitter social media links, with no emails or physical addresses explicitly provided. Overall, the website and business appear legitimate and established, but privacy compliance and security best practices should be enhanced to improve trust and regulatory adherence.

Scanned

NIS2 and GDPR posture

GDPR outside view
10/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

10 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      No HTTPS encryption

      GDPR requires appropriate security measures for personal data

      What to do: Implement SSL/TLS certificate for HTTPS

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      No HTTPS Encryption

      Website does not use HTTPS encryption, making all data transmission vulnerable to interception

      What to do: Implement SSL/TLS certificate and redirect all HTTP traffic to HTTPS

  3. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

Need hands-on remediation? Email guard@offseq.com

Keep watching id24.com

This scan found 21 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

Billed monthly to your card. Cancel anytime. See sample alerts.

Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
15
Email security
85
DNS health
75
Network security
20
GDPR outside view
10
Average
34

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention id24.com, from OffSeq Breach.

No leaked records found

Breach holds no records for id24.com right now. New leaks arrive continuously, so monitoring on Breach alerts you if that changes.

Monitor on Breach (opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

ID24 operates in the retail technology sector, targeting medium to large enterprises such as stores and hotels that require onboarding and CRM enhancement solutions. Their business model is B2B software provision with a focus on second display technology that integrates with existing CRM and POS systems. The company leverages its extensive installation base and international footprint as competitive advantages. Partnerships and references to major retailers like IKEA indicate a strong market position. The company emphasizes GDPR compliance and legal best practices in data capture, which is critical for their target market. Growth indicators include recent studies and media coverage on self-checkout evolution. The website content and structure support a professional image but lack some transparency in privacy and security policies, which could be improved to strengthen customer confidence and compliance.

Security posture

The website demonstrates a moderate security maturity level with HTTPS enabled and no visible exposure of sensitive data or vulnerable libraries. However, the absence of key security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options reduces the overall security posture. There is no visible incident response or vulnerability disclosure information, which limits transparency and preparedness for security incidents. Privacy compliance is weak due to missing privacy and cookie policies and lack of consent mechanisms. The site uses standard WordPress plugins and themes, which require regular updates to mitigate vulnerabilities. Overall, the security posture is functional but could benefit from enhanced security controls, policy disclosures, and incident readiness to align with best practices and regulatory requirements.

Recommendations

  1. Implement and publish a comprehensive privacy policy and cookie consent mechanism to improve GDPR compliance.
  2. Add security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to enhance protection against common web attacks.
  3. Develop and disclose an incident response plan and vulnerability disclosure policy to increase transparency and preparedness.
  4. Expand contact information to include verified company emails and physical addresses to improve trust and communication.
  5. Regularly audit and update all third-party plugins and scripts to minimize security vulnerabilities and maintain platform integrity.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
ID24
Description
ID24 provides software for second displays that easily integrates with CRM systems, enabling use of tablets or devices as second displays. They have over 3000 installations across 20 countries in sectors including fashion, pharmacy, grocery, and hotels. Their solutions focus on onboarding, data collection, customer feedback, and member identification to improve CRM and clienteling.
Key services
Second display software, Onboarding solutions for shoppers and employees, Data collection and customer feedback tools, CRM integration, Mobile app promotion
Content quality
good
Branding
consistent

Technology

Stack
WordPress, PHP, JavaScript, jQuery, LazyLoad, Google Fonts (Alegreya, Roboto), WPBakery Page Builder, W3 Total Cache
Frameworks
Jupiter WordPress Theme
Platforms
WordPress CMS
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS enabled
  • No exposed sensitive data in HTML
  • No visible vulnerable libraries

Analytics and tracking

Tracking level
minimal
Privacy practices
poor

Advertising

Transparency
poor

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
moderate

Key observations

  1. Website is professionally designed with clear navigation and good content quality.
  2. No explicit privacy or cookie policies found, which is a compliance gap.
  3. Contact information limited to phone numbers; no emails or physical addresses explicitly found.
  4. No visible security headers detected; HTTPS is enabled.
  5. No incident response or vulnerability disclosure information present.
  6. Business is focused on retail technology solutions with international presence.
  7. No advertising or tracking scripts explicitly detected.
  8. Social media presence on Twitter confirmed.
Technical notes

Notes

The website is built on WordPress CMS using the Jupiter theme and WPBakery Page Builder, leveraging modern web technologies including JavaScript, PHP, and lazy loading for images. Google Fonts are used for typography, and caching is implemented via W3 Total Cache to improve performance. The site is mobile optimized with responsive design and good navigation clarity. However, the hosting provider is not explicitly identified. Performance is moderate, with some room for optimization. Accessibility features are basic, and SEO is adequately addressed with proper meta tags and structured data in JSON-LD format. The technical infrastructure supports the business needs but could be enhanced with improved security configurations and privacy compliance features.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Reviews of this site

Share your experience with id24.com. Every review is verified by email and published after moderation.

Overall rating
Select a rating
4000 characters remaining

We’ll email you to confirm your review and keep your details private.

Community rating

No published reviews yet. Be the first to review id24.com.

Feedback on this report

Rate this report, add an optional comment, and tell us if you want a security specialist to follow up.

Overall report quality
Select a rating
2000 characters remaining

We only use your feedback to improve Guard reports. Contact details are never shared.