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Security report for homeglowgasservices.com

Homeglow Plumbing & Gas Services Ltd. · Energy · United Kingdom

High risk. 8 critical or high findings in Network security, Security headers and 2 other checks.

Security score

47/100

Risk levelHigh

0–100, higher is better. How it is calculated

Homeglow Plumbing & Gas Services Ltd. is a small, trusted local business specializing in plumbing and heating services across Rotherham and South Yorkshire. With over 30 years of experience, the company offers a range of services including boiler installation, servicing, repairs, and emergency plumbing. The website is professionally designed using WordPress and Bricks Builder, integrating modern technologies such as Google Tag Manager and a third-party booking system to facilitate customer engagement. The business demonstrates strong local market positioning with clear trust indicators such as Gas Safe licensing and high customer ratings. Security posture is adequate with HTTPS enabled and no exposed sensitive data, but lacks explicit security headers and formal security policies. Privacy compliance is weak due to absence of privacy and cookie policies. Overall, the website is functional, trustworthy, and well-optimized for its target audience, but could improve in privacy and security transparency.

Scanned

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

8 findings rated critical or high. Fix these first.

  1. Network security

    Services reachable from the internet are the first thing attackers probe. Anything open that does not need to be should be closed.

    • Critical

      Critical Service Exposed: MySQL

      Port 3306 (MySQL) is publicly accessible - MySQL - Database server

      What to do: Immediately restrict access to MySQL using firewall or VPN

      • NIS2 21(2)(e)
      • IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
      • NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
      • NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  3. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

Need hands-on remediation? Email guard@offseq.com

Keep watching homeglowgasservices.com

This scan found 28 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
57
Security headers
25
Email security
70
DNS health
75
Network security
0
GDPR outside view
53
Average
47

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet · found on this site
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The company operates in the energy sector, focusing on residential and commercial plumbing and heating services. Its business model revolves around local service delivery with online booking capabilities and service plans to generate recurring revenue. The market position is strong locally, supported by positive customer reviews and certifications. The target customers are homeowners and businesses in South Yorkshire. The company leverages partnerships with technology providers for booking and analytics but does not publicly disclose partnerships or subsidiaries. Growth indicators include a comprehensive service offering and a well-maintained digital presence.

Security posture

The website employs HTTPS and standard WordPress security practices but lacks advanced security headers and publicly available security policies. No incident response or vulnerability disclosure information is provided, which could be a gap in transparency and readiness. The absence of cookie consent mechanisms and privacy policies indicates non-compliance with GDPR best practices. No vulnerabilities or exposed sensitive data were detected in the HTML content. Overall, the security posture is moderate but could be enhanced by implementing recommended headers, policies, and compliance mechanisms.

Recommendations

  1. Implement and publish a comprehensive privacy policy and cookie policy with GDPR compliance details.
  2. Add security headers such as Content-Security-Policy, X-Frame-Options, and X-XSS-Protection to improve security posture.
  3. Establish and disclose an incident response policy and contact channels for security issues.
  4. Enable DNSSEC for the domain to enhance DNS security.
  5. Regularly audit and update all plugins and frameworks to mitigate vulnerabilities and maintain performance.

Contact details published on the site

Addresses
Legal name
Homeglow Plumbing & Gas Services Ltd.
Registration number
company number 05691006
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Homeglow Plumbing & Gas Services Ltd.
Description
Homeglow Plumbing & Gas Services Ltd offers fast plumbing and heating services across South Yorkshire, including boiler installation, servicing, repairs, and emergency plumbing.
Key services
New Boiler Installation, Boiler Servicing, Emergency Plumbing, Central Heating Repairs, Plumbing Repairs, Power Flushing
Content quality
good
Branding
consistent

Technology

Stack
WordPress, Bricks Builder, Google Tag Manager, Google Maps API, Commusoft Booking System, Font Awesome, Ionicons, Themify Icons
Frameworks
Angular (for booking form component)
Platforms
WordPress CMS
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS enabled
  • No exposed sensitive data in HTML
  • Use of security plugins implied by WordPress version

Analytics and tracking

Services
Google Tag Manager, Facebook Pixel
Tracking level
moderate
Privacy practices
poor

Advertising

Tracking pixels
Facebook Pixel
Marketing tools
ConvertBox, Shown.io
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is professionally designed and well structured for a local plumbing and heating service.
  2. Clear contact information and multiple contact channels are provided.
  3. No privacy or cookie policy found, which is a compliance gap.
  4. Use of modern web technologies and integration with booking system.
  5. No security policy or incident response information publicly available.
  6. No vulnerability disclosure or security.txt found.
  7. Strong local SEO focus with area-specific pages and service offerings.
  8. Good trust signals from ratings and certifications displayed.
  9. No signs of malicious or suspicious content.
Technical notes

Notes

The website is built on WordPress with the Bricks Builder theme and uses Angular components for booking forms, indicating a hybrid technology stack. It integrates Google Tag Manager and Facebook Pixel for analytics and marketing. Hosting is provided by Ultrabusiness Hosting as indicated by nameservers. The site is mobile optimized with responsive design and good SEO meta tags. Performance is moderate, with some external scripts that may impact load times. Accessibility features are basic but present. The technical infrastructure is modern and supports business operations effectively, though improvements in security headers and privacy compliance are needed.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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