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Security report for homedics.co.uk

HoMedics · Retail · United Kingdom

Partial score · DNS & email only

75/100

0–100, higher is better. How it is calculated

HoMedics UK operates as a specialized e-commerce retailer focusing on wellness, massage, and relaxation products. The website presents a professional and consistent brand image targeting consumers interested in home wellness solutions. The business leverages BigCommerce as its e-commerce platform, integrating multiple third-party services for marketing, analytics, and customer engagement, indicating a mature digital infrastructure. Security measures such as HTTPS, security headers, and cookie consent mechanisms are well implemented, reflecting a strong security posture. However, the absence of visible direct contact information and WHOIS data limitations slightly reduce transparency. Overall, the site is legitimate, secure, and compliant with privacy regulations, serving its market effectively.

Scanned

3 of 7 checks could not complete. The site may be unreachable or blocking automated scans, so the results below cover only what could be checked. Try a rescan later.

NIS2 and GDPR posture

NIS2 outside view
Not assessed
GDPR outside view
Not assessed

Both readouts depend on the site's pages, which could not be loaded in this scan.

Priority findings

1 finding rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching homedics.co.uk

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Email security
65
DNS health
70
Network security
100
Average
77
After the cap
75

Not counted

  • Security headers: did not complete in this scan.
  • GDPR outside view: did not complete in this scan.
  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The company positions itself as a key player in the home wellness retail sector in the UK, utilizing an e-commerce model supported by BigCommerce. Its integration with affiliate marketing, customer review platforms, and marketing automation tools suggests a focus on customer acquisition and retention. The partnership ecosystem includes payment processors like Klarna and marketing platforms such as Klaviyo, enhancing its operational capabilities. The lack of explicit company registration or contact details on the homepage limits direct business intelligence but the overall digital footprint indicates a medium-sized retail operation with a solid market presence.

Security posture

The website demonstrates a good security maturity level with enforced HTTPS, comprehensive security headers, and cookie consent compliance. Use of Cloudflare provides additional protection against DDoS and bot attacks. No vulnerabilities or exposed sensitive data were detected in the analyzed content. However, the absence of a published security policy or incident response contact reduces transparency in security governance. The site would benefit from publishing a vulnerability disclosure policy and enhancing accessibility compliance to further strengthen its security culture.

Recommendations

  1. Publish a dedicated security policy page outlining security practices and compliance.
  2. Provide clear incident response contact information such as security@ or abuse@ email addresses.
  3. Implement and publicize a vulnerability disclosure or security.txt file to encourage responsible reporting.
  4. Enhance website accessibility features to improve compliance and user experience for all visitors.
  5. Regularly audit and update third-party scripts and integrations to mitigate potential security risks.

Contact details published on the site

Registration number
Registration Number 04353765
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
HoMedics
Description
HoMedics is a retailer specializing in wellness, massage, and relaxation products, offering a range of home wellness devices and accessories.
Key services
Online retail of wellness and massage products, Customer support, Affiliate marketing
Content quality
good
Branding
consistent

Technology

Stack
BigCommerce, Google Tag Manager, Cookiebot, Algolia Autocomplete, Impact Radius Affiliate Tracking, Klaviyo, Bazaarvoice, Hotjar, Cloudflare
Frameworks
Stencil (BigCommerce)
Platforms
BigCommerce
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent with granular controls
  • Use of Cloudflare for DDoS protection and bot mitigation
  • CSRF tokens in cookies

Analytics and tracking

Services
Google Analytics, Hotjar, Klaviyo
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Impact Radius, AdRoll
Tracking pixels
Cookiebot, Trustpilot, Bazaarvoice, Klaviyo, Hotjar
Marketing tools
Klaviyo, Bazaarvoice, Trustpilot
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a professional e-commerce platform for wellness products.
  2. Uses modern e-commerce technology (BigCommerce) and multiple third-party integrations.
  3. Strong cookie consent and privacy compliance mechanisms in place.
  4. No direct contact emails or phone numbers found on homepage HTML snippet.
  5. WHOIS data unavailable due to query error but domain is active and functional.
  6. No signs of malicious or suspicious content.
  7. Good security posture with HTTPS and security headers.
  8. Multiple marketing and analytics tools integrated for user tracking and engagement.
Technical notes

Notes

The website is built on the BigCommerce platform using the Stencil framework, leveraging modern web technologies including Google Tag Manager, Algolia for search autocomplete, and multiple marketing and analytics tools. Performance is moderate with asynchronous loading of scripts and CDN usage. Mobile optimization is good, though accessibility features are basic and could be improved. The technical infrastructure is robust for an e-commerce retailer, but ongoing monitoring of third-party dependencies is recommended to avoid technical debt and security risks.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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