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Security report for here247.ca

THE CANADIAN MENTAL HEALTH ASSOCIATION · Healthcare · Canada

Medium risk. 7 critical or high findings in Email security, Security headers and 2 other checks.

Security score

63/100

Risk levelMedium

0–100, higher is better. How it is calculated

Here 24/7 is a Canadian non-profit organization providing coordinated addictions, mental health, and crisis services across the Waterloo Wellington region. The website serves as a comprehensive portal for individuals seeking help, providers, and families, offering intake, assessment, referrals, and support services. It is operated by THE CANADIAN MENTAL HEALTH ASSOCIATION, a reputable organization with a domain registered since 2014, reflecting a stable presence in the healthcare sector. The site also partners with government health agencies and participates in the national 9-8-8 Suicide Crisis Helpline initiative. Technically, the website is built on WordPress using the Genesis Framework, with common web technologies such as jQuery and Google Maps API integrated. The site is mobile-optimized and accessible, with good SEO practices and clear navigation. Hosting is via Hover.com, and the site uses HTTPS with a valid SSL certificate. However, DNSSEC is not enabled, and security headers are absent, which are areas for improvement. From a security perspective, the site demonstrates good baseline practices such as HTTPS enforcement and domain transfer protections. There are no visible vulnerabilities or exposed sensitive data. The Google Analytics plugin is installed but not configured, indicating minimal user tracking. Privacy compliance is basic, with a clear privacy policy but no cookie consent mechanism. No explicit security or incident response policies are published. Overall, the website is trustworthy, professional, and well-aligned with its mission to provide mental health and addiction support. Strategic improvements in security headers, DNSSEC, and privacy mechanisms would enhance its security posture and compliance. The domain registration data supports legitimacy and transparency, reinforcing confidence in the organization and its digital presence.

Scanned

NIS2 and GDPR posture

GDPR outside view
58/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

7 findings rated critical or high. Fix these first.

  1. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • Critical

      No email authentication configured

      Domain is vulnerable to email spoofing

      What to do: Implement SPF, DKIM, and DMARC immediately

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  3. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

Need hands-on remediation? Email guard@offseq.com

Keep watching here247.ca

This scan found 26 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Security headers
30
Email security
60
DNS health
70
Network security
100
GDPR outside view
58
Average
63

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Here 24/7 operates as a medium-sized non-profit healthcare service provider focused on mental health and addictions in the Waterloo Wellington region of Canada. Its market position is strong locally as the lead agency coordinating multiple partner organizations and government-funded programs. The business model centers on service coordination, intake, and referral rather than direct treatment, leveraging partnerships and government funding. The target customers are individuals in crisis, their families, and community providers. Growth indicators include involvement in the new 9-8-8 national helpline and digital self-referral tools. The partnership ecosystem includes local health integration networks and community agencies, enhancing service reach and credibility. The website content and structure reflect a mature, user-focused approach consistent with non-profit healthcare standards.

Security posture

The website exhibits a moderate security maturity level with HTTPS enabled and domain transfer protections in place. However, the absence of DNSSEC and security headers such as Content-Security-Policy and Strict-Transport-Security reduces its defense-in-depth. No vulnerabilities or exposed sensitive data were detected in the HTML content or scripts. The presence of an unconfigured Google Analytics plugin suggests minimal tracking but also potential for unused code exposure. There is no published security policy or incident response contact, which limits transparency and preparedness communication. Compliance with privacy standards is basic, with a privacy policy present but no cookie consent mechanism. Overall, the security posture is adequate for a non-profit healthcare site but could be improved with standard web security best practices and enhanced privacy controls.

Recommendations

  1. Enable DNSSEC on the domain to improve DNS security and prevent spoofing.
  2. Implement essential security headers including Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security.
  3. Configure or remove the Google Analytics plugin to reduce unused code and potential attack surface.
  4. Add a cookie policy and consent mechanism to comply with privacy regulations and improve user transparency.
  5. Publish a security policy and incident response contact information to enhance trust and preparedness.

Contact details published on the site

Addresses
Legal name
THE CANADIAN MENTAL HEALTH ASSOCIATION
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
THE CANADIAN MENTAL HEALTH ASSOCIATION
Description
Here 24/7 is a front door to addictions, mental health, and crisis services provided by 11 agencies across Waterloo Wellington. It offers intake, assessment, referrals, and support for local government funded addictions and mental health services.
Key services
Addictions Services, Mental Health Services, Crisis Line Services, Community Withdrawal Support, Self Help & Peer Support, Family Support Services, Virtual Supports
Content quality
good
Branding
consistent

Technology

Stack
WordPress, jQuery, Google Maps API, FontAwesome, Genesis Framework
Frameworks
Genesis Framework
Platforms
WordPress CMS
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
70/100
Good practices seen
  • HTTPS enforced
  • Domain status includes clientTransferProhibited and clientUpdateProhibited
  • No exposed sensitive data in HTML
  • No vulnerable libraries detected in scripts

Analytics and tracking

Tracking level
minimal
Privacy practices
basic

Advertising

Transparency
poor

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a well-maintained non-profit service portal for mental health and addiction support in Waterloo Wellington, Canada.
  2. Content is comprehensive and targeted to individuals seeking help and providers.
  3. No signs of malicious or suspicious activity.
  4. No cookie consent mechanism detected despite use of some external resources.
  5. No explicit security policy or incident response information published.
  6. WHOIS data supports legitimacy and transparency.
Technical notes

Notes

The website is built on a WordPress CMS platform using the Genesis Framework, leveraging jQuery and Google Maps API for interactive features. It uses FontAwesome for icons and includes responsive design elements for mobile optimization. Hosting is managed via Hover.com as indicated by nameservers. Performance is moderate with no major issues detected, and SEO is supported by proper meta tags and structured navigation. Accessibility features are present, including screen-reader text and skip links. The site uses HTTPS with a valid SSL certificate but lacks DNSSEC and security headers, which are recommended for modern web security. The Google Analytics plugin is installed but inactive, indicating potential technical debt or incomplete configuration. Overall, the technical infrastructure is solid but could benefit from security and privacy enhancements.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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