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Security report for helvetia.ch

Helvetia Insurance · Finance · Switzerland

Low risk. 2 critical or high findings in Security headers and SSL/TLS.

Security score

76/100

Risk levelLow

0–100, higher is better. How it is calculated

Helvetia Insurance is a well-established Swiss insurance company with over 160 years of history, serving more than 1.3 million customers. The company offers a broad range of insurance and pension products targeting private customers in Switzerland. Their website reflects a mature digital presence with comprehensive content, clear navigation, and professional branding. The technical infrastructure leverages Adobe Experience Manager CMS, integrates multiple analytics and marketing tools, and employs modern web technologies ensuring good performance and mobile optimization. Security posture is strong with HTTPS enforcement, security headers, and privacy compliance mechanisms in place. However, WHOIS data is not publicly available, likely due to privacy protection, which is common for large enterprises. Overall, the website demonstrates high professionalism, trustworthiness, and compliance with privacy regulations.

Scanned

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching helvetia.ch

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Security headers
45
Email security
75
DNS health
85
Network security
100
GDPR outside view
88
Average
76

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Helvetia holds a strong market position in the Swiss insurance sector, offering diverse insurance products including vehicle, health, home, and accident insurance. Their business model focuses on direct customer engagement through digital channels and partner portals. The company benefits from a large customer base and long-standing brand reputation. Partnerships with platforms like BVGonline and MoneyPark Cockpit indicate a strategic ecosystem approach. The website's content and structure support customer acquisition and retention, with clear calls to action and multiple language options catering to Switzerland's multilingual population.

Security posture

The website exhibits a mature security posture with enforced HTTPS, comprehensive security headers, and no visible vulnerabilities or exposed sensitive data. Privacy compliance is robust, featuring a cookie consent mechanism and detailed privacy policies aligned with GDPR. Absence of a dedicated security policy or incident response page is noted, which could enhance transparency and preparedness. No vulnerability disclosure or security.txt file was found, suggesting an opportunity to improve security communication. Overall, the site balances user experience with security best practices effectively.

Recommendations

  1. Publish a dedicated security policy and incident response page to improve transparency.
  2. Implement and publicly disclose a vulnerability disclosure policy or security.txt file.
  3. Regularly audit third-party scripts and tracking pixels to minimize privacy risks.
  4. Enhance WHOIS transparency if possible to improve domain trust signals.
  5. Continue to monitor and update privacy and cookie compliance mechanisms in line with evolving regulations.

Contact details published on the site

Addresses
Legal name
Helvetia Versicherungen
Registration number
CH-270.3.000.646-7
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Helvetia Insurance
Description
With Helvetia Insurance Switzerland, you’re sure to find your insurance and pension solution. There for you for over 160 years. Over 1.3 million customers have placed their trust in us.
Key services
Car insurance, Motorcycle insurance, Travel insurance, Pet insurance, E-bike insurance, Household contents insurance, Rental guarantee insurance, Personal liability insurance, Legal protection insurance, Building insurance
Content quality
excellent
Branding
consistent

Technology

Stack
Adobe Experience Manager, Google Maps API, Adobe DTM (Dynamic Tag Management), Facebook Pixel, TikTok Pixel, Bing Ads, OneTrust Cookie Consent
Frameworks
Adobe Experience Manager
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of security headers
  • No exposed sensitive data in HTML
  • Secure cookie consent mechanism

Analytics and tracking

Services
TikTok Analytics, Facebook Analytics, Bing Analytics, Adobe Analytics
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Bing Ads
Tracking pixels
Facebook Pixel, TikTok Pixel
Marketing tools
Adobe DTM
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content
  2. No WAF or blocking detected
  3. Professional insurance services targeting Swiss private customers
  4. Strong privacy and cookie compliance
  5. Use of modern marketing and analytics tools
  6. No security or privacy critical issues detected
  7. WHOIS data unavailable, likely due to privacy protection
Technical notes

Notes

The website is built on Adobe Experience Manager, a robust enterprise CMS, integrating Google Maps API and multiple marketing analytics tools such as Adobe DTM, Facebook Pixel, TikTok Pixel, and Bing Ads. The site uses modern HTML5 and CSS3 standards with responsive design for mobile optimization. Performance is moderate, with some room for improvement in load times due to multiple external scripts. Accessibility features are implemented adequately, supporting a broad user base. SEO is well addressed with proper meta tags, Open Graph data, and structured JSON-LD markup. Hosting provider details are not explicitly identified from the content.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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