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Security report for hellofresh.de

HelloFresh · Retail · Germany

Medium risk. 4 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

75/100

Risk levelMedium

0–100, higher is better. How it is calculated

HelloFresh is a leading meal kit delivery service operating in Germany, offering fresh ingredients and a wide variety of recipes delivered weekly to customers' doors. The company positions itself as the number one meal kit provider in Germany, emphasizing convenience, freshness, and sustainability. Their business model is subscription-based, targeting consumers who seek easy and balanced cooking solutions. The website reflects a mature digital infrastructure using modern technologies such as React and Next.js, hosted on AWS with strong performance and mobile optimization. Security posture is robust with HTTPS, security headers, and no visible vulnerabilities, though explicit security policies and incident response contacts are not publicly disclosed. Privacy compliance is well addressed with comprehensive privacy and cookie policies and consent mechanisms. Overall, the website and business demonstrate high professionalism, trustworthiness, and market leadership.

Scanned

NIS2 and GDPR posture

GDPR outside view
80/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching hellofresh.de

This scan found 18 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
40
Email security
87
DNS health
70
Network security
100
GDPR outside view
80
Average
75

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

HelloFresh holds a strong market position in the German meal kit delivery sector, supported by a large enterprise-scale operation under the HelloFresh Group. Their competitive advantage lies in a broad recipe selection, flexible subscription management, and sustainability initiatives such as reducing food waste and sourcing local ingredients. The company leverages partnerships for gift cards, student discounts, and certifications, enhancing customer engagement and market reach. Their digital marketing and analytics ecosystem is extensive, enabling targeted campaigns and user behavior tracking. The business model focuses on recurring revenue through subscriptions, appealing to busy consumers seeking convenience and quality. Growth indicators include a large volume of delivered meals and a consistent brand presence across multiple countries.

Security posture

The website demonstrates a mature security posture with enforced HTTPS, comprehensive security headers, and secure form implementations. No exposed sensitive data or vulnerable libraries were detected in the analysis. However, the absence of a dedicated security policy page and incident response contact information represents a gap in transparency and readiness communication. The use of third-party analytics and marketing scripts is balanced with privacy compliance mechanisms. Overall, the security maturity is high but could be improved by publishing explicit security policies and vulnerability disclosure programs.

Recommendations

  1. Publish a dedicated security policy page outlining security practices and commitments.
  2. Provide clear incident response contact channels such as security@ or abuse@ email addresses.
  3. Implement and publish a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
  4. Enhance transparency by listing the Data Protection Officer contact information on the privacy page.
  5. Regularly review and audit third-party scripts and dependencies to mitigate potential vulnerabilities.

Contact details published on the site

Addresses
Legal name
HelloFresh
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
HelloFresh
Description
Die Nr. 1 Kochbox in Deutschland | Frische Zutaten in Top-Qualität | Größte wöchentliche Rezeptauswahl | Landesweit kostenlose Lieferung. Jetzt bestellen!
Key services
Meal kit delivery, Recipe selection, Flexible subscription management, Gift cards
Content quality
excellent
Branding
consistent

Technology

Stack
React, Next.js, Google Tag Manager, Snowplow Analytics, Sentry, AWS DNS
Frameworks
Next.js
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Use of security headers
  • No exposed sensitive data in HTML
  • Secure login forms

Analytics and tracking

Services
Google Tag Manager, Snowplow Analytics, Sentry
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Adjust
Tracking pixels
Snowplow
Marketing tools
Snowplow Analytics
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Comprehensive privacy and terms of service pages exist and are linked in footer.
  3. No explicit security policy or incident response contact found.
  4. Use of modern web technologies and frameworks.
  5. Strong branding and consistent design across pages.
  6. Multiple social media and partner links present.
  7. Secure HTTPS with strong security headers implemented.
  8. Extensive use of analytics and marketing tools with consent mechanisms.
  9. No exposed sensitive data or obvious vulnerabilities detected.
Technical notes

Notes

The website is built on a modern React and Next.js framework, leveraging server-side rendering for performance and SEO benefits. Hosting is on AWS, indicated by DNS nameservers, ensuring scalability and reliability. The site uses Contentful as a CMS, enabling dynamic content management. Performance is optimized with preloading fonts and images, responsive design, and accessibility considerations. Analytics and marketing tools such as Google Tag Manager, Snowplow, and Adjust are integrated for data-driven marketing. The technical implementation is robust, with no major technical debt or outdated components detected. Opportunities exist to further enhance security transparency and incident response readiness.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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