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Security report for headspace.org.au

headspace National Youth Mental Health Foundation Ltd · Healthcare · Australia

Medium risk. 4 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

73/100

Risk levelMedium

0–100, higher is better. How it is calculated

headspace National Youth Mental Health Foundation Ltd is a large Australian non-profit organization dedicated to supporting the mental health and wellbeing of young people and their families. Funded by the Australian Government and endorsed as a deductible gift recipient, headspace operates a comprehensive network of centres and online services across Australia. The website provides extensive resources, support pathways, and community engagement opportunities tailored to young people, families, health professionals, educators, and employers. The organization holds a strong market position as a leading youth mental health foundation in Australia.

Scanned

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching headspace.org.au

This scan found 21 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
55
Email security
80
DNS health
75
Network security
100
GDPR outside view
53
Average
73

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The organization leverages government funding and donations to deliver mental health promotion and support services. Its business model focuses on non-profit health promotion with a broad target audience including youth and their support networks. The website reflects a mature digital presence with clear navigation, professional content, and active social media engagement. Partnerships with government health departments and community organizations enhance its credibility and reach. The site supports multiple service pathways including online chat, community groups, and local centre finders, indicating a well-integrated service ecosystem.

Security posture

The website employs HTTPS with a good SSL configuration and uses modern security monitoring tools such as Sentry. However, it lacks DNSSEC and explicit security headers, which are recommended for enhanced protection. No vulnerabilities or exposed sensitive data were detected in the content. The absence of a public incident response or vulnerability disclosure policy is a gap in transparency. Overall, the security posture is solid but could be improved with additional security controls and policies.

Recommendations

  1. Enable DNSSEC to strengthen DNS security and prevent spoofing.
  2. Implement and publish security headers such as Content Security Policy, HSTS, and X-Frame-Options.
  3. Add a cookie consent banner to comply with privacy regulations and inform users about tracking.
  4. Publish an incident response and vulnerability disclosure policy to improve transparency and trust.
  5. Regularly review and update third-party scripts and tracking tools to minimize privacy risks.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
headspace National Youth Mental Health Foundation Ltd
Description
headspace National Youth Mental Health Foundation is funded by the Australian Government. It is a health promotion charity endorsed as a deductible gift recipient, providing mental health and wellbeing support for young people and their families across Australia.
Key services
Mental health online support, Work and study support, Headspace centres across Australia, Online and phone support, Community group chats, Support for families and professionals
Content quality
excellent
Branding
consistent

Technology

Stack
React 18.2.0, jQuery 3.6.0, Sentry for error monitoring, Google Tag Manager, Hotjar, LinkedIn Insight Tag, Facebook Pixel, Zemanta Tag
Frameworks
React
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of Sentry for error monitoring
  • No exposed sensitive data in HTML
  • Secure forms with proper input fields

Analytics and tracking

Services
Google Tag Manager, Hotjar, Facebook Pixel, LinkedIn Insight Tag, Sentry
Tracking level
extensive
Privacy practices
basic

Advertising

Ad networks
Google Ads, Zemanta
Tracking pixels
Facebook Pixel, LinkedIn Insight Tag, Hotjar
Marketing tools
Hotjar, Sentry
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is a professionally maintained national youth mental health foundation site.
  2. Content is comprehensive, well-structured, and targeted at young people and their supporters.
  3. Strong presence of official social media and government links.
  4. No signs of malicious or suspicious content.
  5. No explicit privacy or security policy pages beyond privacy and terms found.
  6. No cookie consent banner detected despite tracking scripts present.
  7. Good use of modern web technologies and analytics tools.
  8. No WAF or blocking mechanisms detected.
Technical notes

Notes

The website uses a modern technology stack including React 18.2.0 and jQuery 3.6.0, supported by analytics and monitoring tools like Google Tag Manager, Hotjar, Facebook Pixel, LinkedIn Insight Tag, and Sentry. The site appears to be custom-built or uses a proprietary CMS, with no explicit CMS detected. Performance is moderate with good mobile optimization and accessibility features. SEO is well implemented with proper meta tags and structured data (JSON-LD). Hosting details are not explicit but DNS is managed via CloudNS and domain registrar is GoDaddy. The site is well maintained with no broken elements detected.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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