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Security report for guestnet.info

Guestnet · Hospitality · N/a

Security score

No score

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Guestnet is a hospitality-focused guest experience platform supporting over 2,500 hotels across multiple countries. The company offers a suite of products including a web app, TV info screens, print templates, and website widgets to digitize and enhance guest communication and services. The website is professionally designed, mobile-optimized, and integrates modern technologies such as Google Tag Manager and Usercentrics for consent management. Security posture is strong with HTTPS and reCAPTCHA protections, though explicit security policies and incident response contacts are not published. The absence of WHOIS registration data is a notable anomaly that warrants further verification. Overall, Guestnet presents a credible and mature digital presence in the hospitality technology sector.

Scanned

This scan of guestnet.info failed before its checks completed, so it has no score and the results below are incomplete.

NIS2 and GDPR posture

NIS2 outside view
Not assessed
GDPR outside view
Not assessed

Both readouts depend on the site's pages, which could not be loaded in this scan.

Priority findings

The scan did not complete, so there are no findings to show. A rescan usually gets through if the site was briefly unreachable.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Guestnet operates a B2B SaaS model targeting hotels, apartments, and hotel chains, providing digital guest communication tools that automate processes and improve guest satisfaction. The company has a solid market position with a significant customer base and positive customer testimonials. Integration with leading PMS and hotel software providers enhances its ecosystem. The business emphasizes efficiency, personalization, and multi-channel guest engagement. Growth indicators include active event participation and continuous product development. The company maintains a consistent brand and professional content, supporting trust and credibility in the hospitality industry.

Security posture

The website employs HTTPS with a good SSL configuration and uses security best practices such as reCAPTCHA on forms and consent management via Usercentrics. However, some standard security headers are not explicitly confirmed. There is no public security policy or incident response information, which could be improved to enhance transparency and readiness. No vulnerabilities or exposed sensitive data were detected in the HTML content. The security score is good but could be elevated with additional published policies and headers.

Recommendations

  1. Publish a dedicated security policy and incident response contact information on the website.
  2. Verify and display WHOIS domain registration details to improve transparency and trust.
  3. Implement and confirm standard security headers such as X-Frame-Options and X-Content-Type-Options.
  4. Consider adding a vulnerability disclosure policy or security.txt file to facilitate responsible reporting.
  5. Maintain and enhance privacy compliance disclosures, including cookie and data retention policies.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Guestnet
Description
Guestnet digitizes the entire guest journey during the stay. It offers a guest experience platform combining personalized service and efficient processes, supporting over 2,500 hotels in 4 countries.
Key services
Web-App guest app, TV info screens & room TV, Print templates integration, Widgets for website and CRM integration
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript ES Modules, Google Tag Manager, Usercentrics Consent Management Platform, Swiper.js, Leaflet.js, fslightbox, picocolors, libphonenumber-js
Frameworks
Pimcore (implied by CSS classes and structure)
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Consent management via Usercentrics
  • Use of reCAPTCHA v3 in forms
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Marketing tools
Usercentrics CMP
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and interactive features
  2. Strong focus on hospitality guest experience platform
  3. Multiple language support with English, German, Italian
  4. Use of modern web technologies and consent management
  5. No visible security or privacy policy gaps on the site
  6. WHOIS data missing, which is a concern for domain transparency
Technical notes

Notes

The website is built on a modern tech stack including ES modules, Swiper.js, Leaflet.js, and uses Pimcore CMS. It is well-optimized for performance and mobile devices, with good accessibility features. The use of Usercentrics CMP and Google Tag Manager indicates mature marketing and privacy practices. The site loads quickly and has clear navigation and structured content. There is no indication of technical debt or outdated technologies. Hosting provider details are not explicitly identified from the content.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 67/100Medium33 findingsView report
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