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Security report for gomystay.com

MyStay · Hospitality · N/a

High risk. 9 critical or high findings in Email security, Security headers and 4 other checks.

Security score

44/100

Risk levelHigh

0–100, higher is better. How it is calculated

MyStay operates as a global relationship platform focused on enhancing the hotel guest experience through contactless technology solutions. The company targets hoteliers and travelers, offering services such as personalized upselling, check-in/check-out management, in-room tablets, and QR code solutions. The platform is positioned as a modern SaaS solution within the hospitality industry, with recognition from reputable organizations like the UNWTO and WHO, indicating a strong market presence. Technically, the website is built on WordPress with Elementor, integrating multiple analytics and marketing tools including Google Analytics, Facebook Pixel, and Intercom, reflecting a mature digital infrastructure. Security posture is generally good with HTTPS enforced and reCAPTCHA implemented; however, the absence of explicit security headers and the presence of hidden spam links indicate areas for improvement. The lack of WHOIS registration data raises concerns about domain legitimacy, which impacts overall trust. Strategic recommendations include enhancing security headers, removing hidden spam content, and publishing clear security policies to improve trust and compliance.

Scanned

NIS2 and GDPR posture

GDPR outside view
73/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

9 findings rated critical or high. Fix these first.

  1. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • Critical

      No email authentication configured

      Domain is vulnerable to email spoofing

      What to do: Implement SPF, DKIM, and DMARC immediately

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  3. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

Need hands-on remediation? Email guard@offseq.com

Keep watching gomystay.com

This scan found 29 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Security headers
15
Email security
40
DNS health
55
Network security
20
GDPR outside view
73
Average
44

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

MyStay's business model is B2B SaaS targeting the hospitality sector, focusing on digital transformation of guest services. The company leverages partnerships and endorsements from global organizations to strengthen its market position. Revenue streams likely include subscription fees for platform access and value-added services such as upselling tools. The target customer segment includes hotels seeking to modernize guest interactions and increase revenue through technology. The website's multilingual support and partner logos suggest an international reach. However, the presence of hidden gambling-related links in the HTML source may indicate SEO spam or security issues that could harm reputation. The absence of direct contact emails or phone numbers limits immediate customer engagement channels.

Security posture

The website demonstrates a moderate security maturity level with HTTPS enforced and use of Google reCAPTCHA to protect forms. Integration of third-party services like Intercom and FullStory indicates attention to user interaction monitoring. However, the lack of explicit security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options reduces defense-in-depth. The discovery of hidden spam links related to gambling within the HTML source is a significant security concern, potentially indicating SEO poisoning or unauthorized content injection. No incident response or security policy information is published, limiting transparency and preparedness. GDPR compliance is suggested by the presence of privacy and cookie policies with consent mechanisms. Overall, the security posture is adequate but requires remediation of hidden content and enhancement of security headers.

Recommendations

  1. Implement comprehensive security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to strengthen browser security.
  2. Conduct a thorough security audit to identify and remove hidden spam or injected links to protect SEO integrity and user trust.
  3. Publish a formal security policy and incident response contact information to improve transparency and readiness.
  4. Enhance accessibility features to comply with standards and improve user experience for all visitors.
  5. Verify and update WHOIS domain registration information to ensure legitimacy and build trust with users and partners.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
MyStay
Description
Deliver memorable hotel experience to your guests with MyStay website and hotel app. Upsell immediately after booking. Increase your revenues, improve your ratings, cut costs, and reduce processes.
Key services
Contactless guest journey solutions, Personalized upsell, Check-in and check-out management, In-room tablet services, MyStay QR
Content quality
good
Branding
consistent

Technology

Stack
WordPress, Elementor, Google Analytics, Google Tag Manager, Facebook Pixel, Intercom, Contact Form 7, reCAPTCHA v3, FullStory
Frameworks
WordPress CMS, Elementor page builder
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS enforced
  • Google reCAPTCHA v3 implemented
  • Intercom for secure chat
  • No exposed sensitive data in HTML
  • Use of security plugins (implied by WordPress)

Analytics and tracking

Services
Google Analytics, FullStory, HubSpot Analytics
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
HubSpot
Tracking pixels
Facebook Pixel, FullStory, LinkedIn Insight Tag
Marketing tools
Intercom, HubSpot Collected Forms
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
moderate

Key observations

  1. Website is accessible with full content and no WAF blocking detected.
  2. Professional hospitality technology platform with multilingual support.
  3. Uses modern web technologies and analytics tools.
  4. Includes privacy and cookie policies with consent mechanisms.
  5. No direct contact emails or phone numbers found; contact via form only.
  6. Hidden spam links related to gambling found in HTML source, likely SEO spam or injected content.
  7. WHOIS data unavailable, raising concerns about domain registration legitimacy.
Technical notes

Notes

The website is built on a WordPress CMS platform using the Elementor page builder, which provides flexibility and ease of content management. It integrates multiple analytics and marketing tools such as Google Analytics, Google Tag Manager, Facebook Pixel, FullStory, and HubSpot Collected Forms, indicating a sophisticated approach to user tracking and marketing automation. The site is mobile optimized with responsive design and uses modern web fonts and CSS techniques. Performance is moderate, with no major issues detected in the HTML structure. However, the presence of numerous hidden links related to gambling suggests possible SEO spam or security compromise, which should be addressed promptly. The hosting provider is not explicitly identified. Overall, the technical infrastructure is solid but requires cleanup and security hardening.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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