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Security report for freecharge.in

Freecharge Payment Technologies Pvt. Ltd. · Finance · India

Medium risk. 6 critical or high findings in GDPR outside view and SSL/TLS.

Security score

58/100

Risk levelMedium

0–100, higher is better. How it is calculated

Freecharge Payment Technologies Pvt. Ltd. operates a comprehensive digital payments platform in India, offering services such as mobile recharge, bill payments, UPI transactions, credit score checks, and business payment solutions including merchant services and payment gateways. The company targets both consumers and businesses, positioning itself as a trusted and fast payment facilitator with a strong market presence. The website demonstrates a mature technical infrastructure leveraging modern frameworks like React and Next.js, supported by robust analytics and marketing tools such as Google Tag Manager and MoEngage. Security posture is strong with HTTPS enforcement, bank-grade security claims, and no visible vulnerabilities, although explicit security policies and incident response details are not publicly available. Overall, the platform is professional, user-friendly, and trustworthy, though improvements in privacy compliance such as cookie consent mechanisms and vulnerability disclosure would enhance user trust and regulatory adherence.

Scanned

NIS2 and GDPR posture

GDPR outside view
10/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      No HTTPS encryption

      GDPR requires appropriate security measures for personal data

      What to do: Implement SSL/TLS certificate for HTTPS

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      No HTTPS Encryption

      Website does not use HTTPS encryption, making all data transmission vulnerable to interception

      What to do: Implement SSL/TLS certificate and redirect all HTTP traffic to HTTPS

Need hands-on remediation? Email guard@offseq.com

Keep watching freecharge.in

This scan found 17 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
90
Email security
70
DNS health
80
Network security
100
GDPR outside view
10
Average
58

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention freecharge.in, from OffSeq Breach.

Total records
238,113
Employees
0
Customers
238,054
Third parties
59
Weak passwords
28%

108 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for freecharge.in.

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Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Freecharge holds a significant position in the Indian digital payments ecosystem, offering a broad suite of services that cater to everyday consumer needs and business payment processing. Its business model revolves around facilitating seamless online transactions, earning revenue through payment processing fees, financial product offerings, and value-added services like credit score monitoring. The company maintains partnerships with various payment networks and financial institutions, enhancing its service portfolio. The presence of dedicated merchant and payment gateway platforms indicates a diversified revenue stream and a strategic approach to capturing both B2C and B2B markets. The website's content and structure reflect a focus on customer convenience, rewards, and security, supporting customer retention and growth.

Security posture

The website exhibits a solid security foundation with HTTPS enabled and bank-grade security assurances. Use of security headers and encrypted communications protects user data in transit. Integration of third-party SDKs like MoEngage and Google Tag Manager is managed without exposing sensitive information. However, the absence of a publicly accessible security policy, incident response contacts, and vulnerability disclosure program represents a gap in transparency and preparedness. No signs of malware, phishing, or exposed credentials were detected. The security posture is adequate for the business type but could be improved by publishing formal security documentation and enhancing privacy controls.

Recommendations

  1. Implement a visible cookie consent banner to comply with privacy regulations and enhance user trust.
  2. Publish a detailed security policy and incident response contact information on the website.
  3. Establish and publicize a vulnerability disclosure program or security.txt file to encourage responsible reporting.
  4. Enhance accessibility features to improve usability for all users.
  5. Regularly audit and update third-party scripts and SDKs to mitigate potential security risks.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Freecharge Payment Technologies Pvt. Ltd.
Description
Freecharge - The Simplest & Fastest way to do a Online Recharge for Prepaid Mobile, Postpaid, DTH, Electricity Bill Payments, Metro, Gas bills & Landline bill payments. Get exclusive rewards on Freecharge.
Key services
Mobile Recharge, Bill Payments, UPI Payments, Credit Score Check, Merchant Payment Solutions, Payment Gateway Services
Content quality
good
Branding
consistent

Technology

Stack
React, Next.js, Google Tag Manager, MoEngage, Webpack
Frameworks
Next.js, React
Platforms
Web, Android App, iOS App
Performance
fast
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Bank Grade Security claims
  • Use of secure cookies (implied)
  • No exposed sensitive data in HTML
  • Use of Google reCAPTCHA and MoEngage SDK

Analytics and tracking

Services
Google Analytics, MoEngage
Tracking level
moderate
Privacy practices
basic

Advertising

Ad networks
Google Ads, DoubleClick
Tracking pixels
MoEngage
Marketing tools
MoEngage
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges
  2. Comprehensive digital payment services targeting Indian consumers and businesses
  3. Strong presence of trust signals including verified social media and contact info
  4. Use of modern web technologies and analytics tools
  5. Lack of explicit cookie consent banner or visible privacy controls
  6. No explicit security policy or vulnerability disclosure page found
Technical notes

Notes

The website is built on a modern technology stack including React and Next.js, ensuring fast and responsive user experiences. Hosting appears to leverage AWS infrastructure with CDN support for optimal content delivery. SEO is well addressed with proper meta tags, Open Graph data, and structured JSON-LD for organization and social profiles. Performance is optimized with preloading of fonts and images. The site supports mobile platforms effectively with dedicated app download links and QR codes. Some technical debt is noted in the lack of explicit cookie consent and security documentation, which are important for compliance and trust. Overall, the technical implementation supports the business goals effectively with room for incremental improvements.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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